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  1. #1
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    7.8.0 Crashes on Windows 7, should it work? LogitechMediaServer-7.8.0-1367252425.exe

    Hello,

    Just installed a daily 7.8.0 on windows 7 and when I do a music scan it crashes. Looked in the logs and do not see anything that I would understand as the problem.

  2. #2
    Babelfish's Best Boy mherger's Avatar
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    7.8.0 Crashes on Windows 7,should it work? LogitechMediaServer-7.8.0-1367252425.exe

    > Just installed a daily 7.8.0 on windows 7 and when I do a music scan it
    > crashes. Looked in the logs and do not see anything that I would
    > understand as the problem.


    Please enable debugging for the scanner and run a new scan. Then upload
    the scanner.log and server.log files.

    --

    Michael

  3. #3
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    Quote Originally Posted by mherger View Post
    > Just installed a daily 7.8.0 on windows 7 and when I do a music scan it
    > crashes. Looked in the logs and do not see anything that I would
    > understand as the problem.


    Please enable debugging for the scanner and run a new scan. Then upload
    the scanner.log and server.log files.

    --

    Michael
    I will get this information for you later today.

    Thanks for the prompt reply.

  4. #4
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    Quote Originally Posted by bengaldave View Post
    when I do a music scan it crashes.
    Hi,

    mostly its a tag issue on your files.

    Do you use x64 or x32 W7?
    Mp3 Flac (wav)?
    Where are the files?
    One Big (and how big) MediaFolder?
    or more smaller Folders?
    Musicfiles only or Pics/Videos also?
    What kind of tags do you use?

  5. #5
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    Quote Originally Posted by DJanGo View Post
    Hi,

    mostly its a tag issue on your files.

    Do you use x64 or x32 W7?
    Mp3 Flac (wav)?
    Where are the files?
    One Big (and how big) MediaFolder?
    or more smaller Folders?
    Musicfiles only or Pics/Videos also?
    What kind of tags do you use?
    This is windows 7 64bit. Music is mostly apple lossless.

    The music physically resides on a NAS.

    It appears that the crash is specific to windows. I just did a full re-scan against the same folders located on the NAS by an LMS server running on the NAS and it ran to completion.

    Does it tell us anything if I do a full re-scan from a mac? I think my mac was able to do a full scan without crashing.

    However, I just purchased this PC and would like to be able to transition the LMS server and some other software away from the NAS or the MAC and to the Windows 7 box.

    If Windows 7 is no good, I can re-install with windows 8 (if that is the feedback from here)

    Attached are the logs and screenshots of some settings.

    Now the last file that was scanned is a *.cue file. I do not care about the .cue file. Unfortunately there are a lot of them, 1 per folder, these are output from the CD ripping program XLD. I can delete or something if they are the cause of the crash.

    Can I specify for the scanner to just ignore *.cue files?

    scanner.log.txtserver.l.og.txtName:  informational page.jpg
Views: 193
Size:  8.2 KBName:  logging settings.jpg
Views: 194
Size:  5.2 KB
    Last edited by bengaldave; 2013-05-01 at 13:54.

  6. #6
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    Name:  infomational.png
Views: 199
Size:  77.9 KBName:  logging options.png
Views: 201
Size:  85.2 KB

    Okay trying again so that they can be seen!

  7. #7
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    Quote Originally Posted by bengaldave View Post
    It appears that the crash is specific to windows. I just did a full re-scan against the same folders located on the NAS by an LMS server running on the NAS and it ran to completion.

    If Windows 7 is no good, I can re-install with windows 8 (if that is the feedback from here)

    Attached are the logs and screenshots of some settings.

    Now the last file that was scanned is a *.cue file. I do not care about the .cue file. Unfortunately there are a lot of them, 1 per folder, these are output from the CD ripping program XLD. I can delete or something if they are the cause of the crash.

    Can I specify for the scanner to just ignore *.cue files?
    * Take a look to this http://social.technet.microsoft.com/...d-acd0463d067e
    And then take a look at your paths - "file:////DISKSTATIONKAF/Music%20All%20Formats/Music%20All%20Formats/"
    Also take a loom in that last folder with the 8.3`~names in it and check whats in the cue file.

    As an MCSE i would say to this "If Windows 7 is no good" whats about linux? maybe vortexbox if you want a nearly ready out of the box number?

  8. #8
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    Okay, so what I understand from the linked articles is that windows has more restrictions on size and names for directories.

    So, it sounds like today I should "clean" up my directory structure?

    Also, I should look into whether I can delete all CUE files and see if that fixes it?

  9. #9
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    Quote Originally Posted by bengaldave View Post
    Okay, so what I understand from the linked articles is that windows has more restrictions on size and names for directories.
    yupp

    Quote Originally Posted by bengaldave View Post
    So, it sounds like today I should "clean" up my directory structure?
    In my Opinion one Folder "Music%20All%20Formats" isnt that pretty but two of them is more than "not" pretty?

    Quote Originally Posted by bengaldave View Post
    Also, I should look into whether I can delete all CUE files and see if that fixes it?
    Dont know why the cue files in it - if you dont need it - trash it - if you need it cause of? - may rename ist (the suffiy .cue) for a test.
    I Just said "take a look into that last cue file" -whats in it and beware the filenames that are in it are there.

  10. #10
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    Quote Originally Posted by DJanGo View Post
    yupp



    In my Opinion one Folder "Music%20All%20Formats" isnt that pretty but two of them is more than "not" pretty?


    Dont know why the cue files in it - if you dont need it - trash it - if you need it cause of? - may rename ist (the suffiy .cue) for a test.
    I Just said "take a look into that last cue file" -whats in it and beware the filenames that are in it are there.
    Okay, got it working. I have been very busy this week.

    So, since I could not tell which file was actually causing the problem, because the error log shows the 8.3 converted name and not the original name, I chose at random 3 of the CUE files that had the longest file name.

    I changed their name to end in .renamed.

    ===
    The server has finished scanning your media library.
    Total Time: 00:05:52 (Friday, May 3, 2013 / 5:15 PM)

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