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Thread: MySB.com down?

  1. #71
    Junior Member
    Join Date
    Mar 2012
    Posts
    6
    Quote Originally Posted by Kworb View Post
    I doubt they care, if any reputation is being damaged it's the "Squeezebox" brand, and those aren't being sold anymore.
    take a look at amazon .. I've been looking for alternatives, but squeezebox is very much there

  2. #72
    Junior Member
    Join Date
    Nov 2012
    Location
    Switzerland
    Posts
    5

    Logitech contact

    Just wrote to Logitech's support, let's see what's going to happen:

    "Hello
    I just bought a sqeezebox last week. I got to like it so much that I ordered two other ones.
    Your service mysqeezbox.com has been down for three day now. This makes me very upset. You take the money for a product which doesn't work!!! Please make this service working again or I want my money back!!!
    I bought so many Logitech products for private use and also for my engineering business.
    You can be 100% sure that I will never buy any of your products again if you keep treating your loyal customers like this. PLEASE turn on mysqueezebox!!!
    Greetings aweb7, Switzerland, the home of Logitech...."
    Last edited by aweb7; 2012-11-03 at 09:51.

  3. #73
    Member
    Join Date
    Sep 2012
    Location
    Switzerland
    Posts
    34
    Quote Originally Posted by Kworb View Post
    I doubt they care, if any reputation is being damaged it's the "Squeezebox" brand, and those aren't being sold anymore.
    I'm sorry, but for me it is Logitech's support and reliability which will suffer, irrespective of which model is involved.
    John

  4. #74
    Senior Member
    Join Date
    Feb 2008
    Posts
    4,672
    Quote Originally Posted by aweb7 View Post
    Just wrote to Logitech's support, let's see what's going to happen:

    "Hello
    I just bought a sqeezebox last week. I got to like it so much that I ordered two other ones.
    Your service mysqeezbox.com has been down for three day now. This makes me very upset. You take the money for a product which doesn't work!!! Please make this service working again or I want my money back!!!
    I bought so many Logitech products for private use and also for my engineering business.
    You can be 100% sure that I will never buy any of your products again if you keep treating your loyal customers like this. PLEASE turn on mysqueezebox!!!
    Greetings aweb7, Switzerland, the home of Logitech...."
    Probably, nothing ... I suspect Europe is being sacrificed to keep loyal US customers happy.
    LMS server: Pi Zero

    Amp: Denon PMA-50

    Players/Speakers: Touch, Logitech Radios, Sonos Play 1s & Beam, Libratone Zipp, GGMM E2 & E3, Yamaha WXAD-010, Loewe Airspeaker, Google Chromecast Audio, Home Mini & Nest Hub, Amazon Echo 2,3 and Show5, Pioneer WX-SMA1, Roberts S1, O2 Joggler, Cisco Joggler, Avantree Priva BT transmitter

    Brexit = ∞ stupidity


    ------------------------------------------------------------------------------------

  5. #75
    Senior Member
    Join Date
    May 2010
    Posts
    109
    Still down in the UK for me - touch SB3 Boom AND Radio - mysb down for them all...

  6. #76
    Junior Member
    Join Date
    Nov 2012
    Location
    Switzerland
    Posts
    5

    I've been in for 10 minutes now...

    Switzerland here
    ))
    Last edited by aweb7; 2012-11-03 at 14:20.

  7. #77
    Junior Member axel112's Avatar
    Join Date
    Nov 2012
    Location
    Sweden
    Posts
    11

    Sweden here

    Me to! =)

  8. #78
    Member
    Join Date
    Sep 2012
    Location
    Switzerland
    Posts
    34
    Finally ....... up and running!
    John

  9. #79
    Now seems OK in the UK. 09.00 04/10
    SB Radio & Touch both connecting.

    Very bad PR from Logitech though.

  10. #80
    Junior Member
    Join Date
    Dec 2008
    Posts
    18
    The Netherlands reporting and connecting :-)
    as said very bad pr for Logitech.....

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