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  1. #1
    Senior Member byKnight's Avatar
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    Aug 2006
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    FL, USA
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    Angry Logitech brain-dead-edness

    So I wanted to pick up an extra remote. I've bought squeezeboxes and accessories online before from the company web site.

    But I couldn't find accessories for sale on the Squeezebox web site any more. Then I see the sticky post above that, since December, accessories are not available at the web site any more with an expression that they hope to have them available soon.

    Another disconnect with the Joe Customer.
    Really, it was like that when I got here.

  2. #2
    Senior Member aubuti's Avatar
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    Did you actually go to the www.logitech.com site? The Boom and Touch remotes are there and listed as being in stock.

  3. #3
    Senior Member
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    Jan 2007
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    Maybe for US customers.....

  4. #4
    Member Japes's Avatar
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    Jan 2010
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    Lincolnshire, UK
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    43
    Ripcaster appear to have remotes in the UK

    https://www.ripcaster.co.uk/node/483

  5. #5
    Senior Member
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    Jun 2007
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    688
    Very hard to find these remotes...
    Support->Product Support->Audio->Squeezebox Touch-> buttom right there is the link for replacement parts, the remote is there.

  6. #6
    Senior Member Mnyb's Avatar
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    Vństerňs Sweden
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    Quote Originally Posted by signor_rossi View Post
    Very hard to find these remotes...
    Support->Product Support->Audio->Squeezebox Touch-> buttom right there is the link for replacement parts, the remote is there.
    Nope, can not see that link in neither the Swedish or the UK page ??
    --------------------------------------------------------------------
    Main hifi: Rasbery PI digi+ MeridianG68J MeridianHD621 MeridianG98DH 2 x MeridianDSP5200 MeridianDSP5200HC 2 xMeridianDSP3100 +Rel Stadium 3 sub.
    Bedroom/Office: Boom
    Loggia: Raspi hifiberry dac + Adams
    Bathroom : Radio (with battery)
    iPad with iPengHD & SqueezePad
    (spares Touch, SB3, reciever ,controller )
    server Intel NUC Esxi VM Linux mint 18 LMS 7.9.2

    http://people.xiph.org/~xiphmont/demo/neil-young.html

  7. #7
    Senior Member
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    Jun 2009
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    England
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    Quote Originally Posted by Mnyb View Post
    Nope, can not see that link in neither the Swedish or the UK page ??
    For the UK try http://www.logitech.com/index.cfm/34...b,en&pcid=4872

    I check there every day hoping to be able to order the battery for my Radio. I'll repeat my comment from last autumn - Logitech sell things despite their website, and not because of it!

    John

  8. #8
    Senior Member Mnyb's Avatar
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    Feb 2006
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    Vństerňs Sweden
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    16,525

    Talking

    Quote Originally Posted by testmatch View Post
    For the UK try http://www.logitech.com/index.cfm/34...b,en&pcid=4872

    I check there every day hoping to be able to order the battery for my Radio. I'll repeat my comment from last autumn - Logitech sell things despite their website, and not because of it!

    John
    Wow wonderful link, how did you find this ! there is no link to the spare part shop from the main site anymore ?
    Before it was hopeless now it is comedy beyond words .
    Next step scrapping the whole spare shop because "nobody is buying anything".

    Edit: all "old" SB3 & tranporter type remotes are absent, only boom remote for sale ,bizzare
    Last edited by Mnyb; 2010-01-14 at 14:54.
    --------------------------------------------------------------------
    Main hifi: Rasbery PI digi+ MeridianG68J MeridianHD621 MeridianG98DH 2 x MeridianDSP5200 MeridianDSP5200HC 2 xMeridianDSP3100 +Rel Stadium 3 sub.
    Bedroom/Office: Boom
    Loggia: Raspi hifiberry dac + Adams
    Bathroom : Radio (with battery)
    iPad with iPengHD & SqueezePad
    (spares Touch, SB3, reciever ,controller )
    server Intel NUC Esxi VM Linux mint 18 LMS 7.9.2

    http://people.xiph.org/~xiphmont/demo/neil-young.html

  9. #9
    Senior Member aubuti's Avatar
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    Oct 2005
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    8,825
    Quote Originally Posted by DaveWr View Post
    Maybe for US customers.....
    ...such as the OP, to whom I was responding.

  10. #10
    Senior Member kphinney's Avatar
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    Feb 2007
    Location
    Adelaide, Australia
    Posts
    321

    !! I just went thru this with Logic-less !!

    My ailing Transporter remote finally became a dog-toy this weekend. After not being able to find a replacement on-line I called Logitech Support and it was actually suggested I BUY A LOGITECH HARMONY REMOTE FOR $399!!!!!

    With the advent of more digital streamers every day (both consumer and audiophile grade) you'd think they would at least learn their own product line and support the customer.

    I owe thanks to Pippen his and iPeng for keeping me up and running.
    I like it, you may not. I understand and respect that.

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