Changing mysqueezebox.com account on the squeezebox

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  • mherger
    Babelfish's Best Boy
    • Apr 2005
    • 24314

    #31
    Changing mysqueezebox.com accounton the squeezebox

    ar-t - there's too much noise in your postings... this thread's title
    mentions changing the account for a Squeezebox. When would you get the
    message about the SliMP3 being registered to a different person?

    --

    Michael
    Michael

    "It doesn't work - what shall I do?" - "Please check your server.log and/or scanner.log file!"
    (LMS: Settings/Information)

    Comment

    • Paul Webster
      Senior Member
      • Apr 2005
      • 9965

      #32
      Probably better to PM the details to mherger and remove them from the post.
      Paul Webster
      Author of "Now Playing" plugins covering Radio France (FIP etc), PlanetRadio (Bauer - Kiss, Absolute, Scala, JazzFM etc), KCRW, ABC Australia and CBC/Radio-Canada
      and, via the extra "Radio Now Playing" plugin lots more - see https://forums.slimdevices.com/showt...Playing-plugin

      Comment

      • uranus
        Junior Member
        • Dec 2016
        • 10

        #33
        Originally posted by Mnyb
        The previous owner must unregister it in his account first .

        If you can not get to the previous owner you could email support they would help you, just note players Mac address they will need that.

        Same boat here, just got a nice looking boom (I think it has some front panel button issues) off ebay, seller said he doesn't have original owner info to de-register.

        I don't see anyone describing if or how they succeeded, only where people are PMing mherger.... I might be too ignorant but I don't even see how to PM on this platform. Is anyone having success getting devices de-registered - if so, what method(s) are successful?

        Thanks...

        Comment

        • kidstypike
          Senior Member
          • Feb 2007
          • 6444

          #34
          Originally posted by uranus
          Same boat here, just got a nice looking boom (I think it has some front panel button issues) off ebay, seller said he doesn't have original owner info to de-register.

          I don't see anyone describing if or how they succeeded, only where people are PMing mherger.... I might be too ignorant but I don't even see how to PM on this platform. Is anyone having success getting devices de-registered - if so, what method(s) are successful?

          Thanks...
          Find a post by mherger and click his name.

          Click image for larger version

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          Pi5 .. pCP 9beta5 .. LMS 8.4 -- nomysqueezebox
          Study - Pi2B .. S.M.S.L SU-1 .. Q Acoustics M20
          Snug/TV .. DAC32 .. Audio Engine B2
          Spares - 1xSBTouch, 1xSB3, 4xRPi, AVI DM5 speakers

          Comment

          • Paul Webster
            Senior Member
            • Apr 2005
            • 9965

            #35
            But you might need to post a bit more to have PMs opened.
            Paul Webster
            Author of "Now Playing" plugins covering Radio France (FIP etc), PlanetRadio (Bauer - Kiss, Absolute, Scala, JazzFM etc), KCRW, ABC Australia and CBC/Radio-Canada
            and, via the extra "Radio Now Playing" plugin lots more - see https://forums.slimdevices.com/showt...Playing-plugin

            Comment

            • uranus
              Junior Member
              • Dec 2016
              • 10

              #36
              Originally posted by Paul Webster
              But you might need to post a bit more to have PMs opened.

              Yes, I think you are correct sir. I assume it was my perpetual lurker status that kept me from being able to PM. But I think "someone from behind the scenes" took care of that for me - Thanks to all!

              Comment

              • futimedave
                Junior Member
                • Oct 2020
                • 1

                #37
                Rise from your grave - help / advice needed

                sorry to resurrect this old thread but hoping someone can help.

                I recently sold my Slimdevices Logitech Squeezebox Classic v3 Wireless Network Player. The new owner contacted me to request I log out of 'music player' on mysqueezebox.com. Unfortunately the account he showed me is the previous owner before me and the email address is no longer valid. I tried to email them and got an undeliverable message.

                Is there anything that can be done. The new owner seems to 'think' that Logitech will not help (not sure if true - have seen mixed messages about this on the web?).

                I have done a bit of research and came across this thread which suggested maybe there was an answer?

                Doing my best to help the new owner so any advice/help would be greatly appreciated

                Comment

                • mherger
                  Babelfish's Best Boy
                  • Apr 2005
                  • 24314

                  #38
                  Changing mysqueezebox.com accounton the squeezebox

                  > Is there anything that can be done. The new owner seems to 'think' that
                  > Logitech will not help (not sure if true - have seen mixed messages
                  > about this on the web?).


                  Please PM me the player's MAC address.

                  --

                  Michael
                  Michael

                  "It doesn't work - what shall I do?" - "Please check your server.log and/or scanner.log file!"
                  (LMS: Settings/Information)

                  Comment

                  • agbagb
                    Senior Member
                    • Aug 2006
                    • 933

                    #39
                    I've just bought a used Radio, and expected to have to pm Michael Herger to get its MAC released from the old MySB credentials, if the seller had not remembered to do so. I've done this a few times before.

                    I was thus surprised - and pleased - to see a message during set-up that said (something like) "This device is registered to [email protected]. If you would like to re-register it to another account, please enter the account email and password". And that worked fine for adding this new (old) radio to my existing devices list.

                    Is that a new feature, that the previous owner does not have to de-register, or Michael H. intervene?
                    Gary Brown
                    Logitech Media Server Version: 8.4.0 - 1700745578
                    Win11
                    Control: MaterialSkin Web GUI Firefox; MaterialSkin app on Android phones / pads

                    in Paris, France:-
                    Freebox Pop Wifi6 / Mesh
                    External SSDs, WiFi Laptop
                    1 x Touch Wireless (8.0.1-r16916)
                    1 x SB Radio Wireless (8.0.1-r16924)
                    [+ 3 spare Touch, 3 spare Radio, 2 x SqueezeAMP]

                    Comment

                    • garym
                      Senior Member
                      • May 2008
                      • 13450

                      #40
                      Originally posted by agbagb

                      Is that a new feature, that the previous owner does not have to de-register, or Michael H. intervene?
                      No, this has always been available for the Radio and the Touch players. It's the older players (e.g., SB3, Boom, Transporter) that require the prior owner to remove from account or Michael to intervene. It certainly does make life easier.
                      Home: Pi4B-8GB/pCP8.2.x/4TB>LMS 8.5.x>Transporter, Touch, Boom, Radio (all ethernet)
                      Cottage: rPi4B-4GB/pCP8.2.x/4TB>LMS 8.5.x>Touch>Benchmark DAC I, Boom, Radio w/Battery (Radio WIFI)
                      Office: Win11(64)>foobar2000
                      The Wild: rPi3B+/pCP7.x/4TB>LMS 8.1.x>hifiberry Dac+Pro (LMS & Squeezelite)
                      Controllers: Material Skin, iPhone14Pro & iPadAir5 (iPeng), or CONTROLLER
                      Files: Ripping: dBpoweramp > FLAC; Post-rip: mp3tag, PerfectTunes, TuneFusion; Streaming: Spotify

                      Comment

                      • agbagb
                        Senior Member
                        • Aug 2006
                        • 933

                        #41
                        Well, well, well - never knew that...... I'd thought the last used Radio I bought, I'd had to contact Michael H - but I must be mis-remembering.
                        Gary Brown
                        Logitech Media Server Version: 8.4.0 - 1700745578
                        Win11
                        Control: MaterialSkin Web GUI Firefox; MaterialSkin app on Android phones / pads

                        in Paris, France:-
                        Freebox Pop Wifi6 / Mesh
                        External SSDs, WiFi Laptop
                        1 x Touch Wireless (8.0.1-r16916)
                        1 x SB Radio Wireless (8.0.1-r16924)
                        [+ 3 spare Touch, 3 spare Radio, 2 x SqueezeAMP]

                        Comment

                        • Brennan.
                          Junior Member
                          • Dec 2020
                          • 1

                          #42
                          new to this

                          hey hey. so i just received a used transporter it seems to be registered to a different account. i can not private message mherger which seems to be what i need to do. not sure what info they need. please let me know

                          Comment

                          • mherger
                            Babelfish's Best Boy
                            • Apr 2005
                            • 24314

                            #43
                            Changing mysqueezebox.com accounton the squeezebox

                            > hey hey. so i just received a used transporter it seems to be registered
                            > to a different account. i can not private message mherger which seems to
                            > be what i need to do. not sure what info they need. please let me know


                            Now that you've done your initial posting you should be able to PM me :-).

                            --

                            Michael
                            Michael

                            "It doesn't work - what shall I do?" - "Please check your server.log and/or scanner.log file!"
                            (LMS: Settings/Information)

                            Comment

                            • jjsilverstone
                              Junior Member
                              • Dec 2020
                              • 21

                              #44
                              Having the same issue.

                              My first post...

                              I’m having the same problem....

                              Can’t seem to find the PM button....

                              Best Regards

                              Jan Jepsen

                              Comment

                              • kidstypike
                                Senior Member
                                • Feb 2007
                                • 6444

                                #45
                                Originally posted by jjsilverstone
                                My first post...

                                I’m having the same problem....

                                Can’t seem to find the PM button....

                                Best Regards

                                Jan Jepsen
                                Click on @mherger's name on the post above yours.
                                Pi5 .. pCP 9beta5 .. LMS 8.4 -- nomysqueezebox
                                Study - Pi2B .. S.M.S.L SU-1 .. Q Acoustics M20
                                Snug/TV .. DAC32 .. Audio Engine B2
                                Spares - 1xSBTouch, 1xSB3, 4xRPi, AVI DM5 speakers

                                Comment

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