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Thread: Welborne Labs ?

  1. #1
    Junior Member
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    Welborne Labs ?

    Anyone used them ? I've got a Duet Power supply kit on order and its coming up to a month now since i ordered it...

    Ta

    James

  2. #2
    Senior Member adamslim's Avatar
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    I have heard of a few people who have had supply problems and inadequate communications. Decent product, as far as I can see, but let down by logistics. They have been around for a while, though, so I doubt they are sunning themselves in Hawaii off the back of your $100

    I'd just resign myself to having to send regular chasing emails and phone every few days. Wear them down into responding!
    PC, JRiver/Tidal, Digital XO, Asus Xonar u7, Rotel RB976MkII, JBL L300
    LMS: 3xBoom, 1xRadio, Chromecast Audio

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  4. #4
    Senior Member iPhone's Avatar
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    Buyer Beware!

    Quote Originally Posted by coupesport View Post
    Anyone used them ? I've got a Duet Power supply kit on order and its coming up to a month now since i ordered it...

    Ta

    James
    By the way, what is wrong with the supply that came with the Duet?

    The company designs an OK product, but that is where it all stops. Support sucks, no return contact, parts often missing from kits, no customer resolution.

    Buyer beware and purchase at your own risk. Again, if it were me, I would cancel my order and contact my credit card company. It is also much cheaper to order a power supply off the Internet from a known reliable company. Such as:

    http://www.apogeekits.com/9vdc_power..._regulated.htm

    http://www.sparkfun.com/commerce/pro...roducts_id=298

    These are just a couple all under $30. There are some nice encapsulated supplies what are regulated 9VDC with 1 to 2 amp outputs that would work well with the Duet as well as be a small upgrade.
    iPhone
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    ModWright Platinum Signature Transporter, VTL TL-6.5 Signature Pre-Amp, Ayre MX-R Mono's, VeraStarr 6.4SE 6-channel Amp, Vandersteen Speakers: Quatro Wood Mains, VCC-5 Reference Center, four VSM-1 Signatures, Video: Runco RS 900 CineWide AutoScope 2.35:1, Vandersteen V2W Subwoofer

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    Transporter, ADCOM GTP-870HD, Cinepro 3K6SE III Gold, Vandersteen Model 3A Signature, Two 2Wq subs, VCC-2, Two VSM-1

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  5. #5
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    Thanks Guys.

    A few reminder emails are due and then if nothing i'll leave the CC company to deal with it.

    Cheers

    James

  6. #6
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    A happy ending.

    The kit was delivered to my work whilst i was away and they'd forgot to inform me (work that is). Congrats to Ron at Welborne for delivering my order to the UK in 2 weeks.

    Built the unit today and it's now powering my Duet. Very pleased with the results too.

    So a definite thumbs up for Welborne.

    Cheers

    James

  7. #7
    Senior Member Mnyb's Avatar
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    You got lucky then, it's a lottery.

    He conned me for my money over a year ago, and probably some more people.

    All people would not admit when being fooled like this.

    Stay away !!

    I even got an email where he claims that the supply has shipped without any shipping references at all, like an AWB number or similar or freighting company go figure ;-)

    After that no response to any email...

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