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  1. #1
    Senior Member
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    faq.slimdevices.com -> Logitech

    Just noticed that http://faq.slimdevices.com redirects to the appropriate Logitech page (although it initially loads all entries rather than just the ones for the "Wireless Streaming Systems" which might confuse a bit).

    Anyone noticed any other sites moving over?
    Paul Webster
    http://dabdig.blogspot.com
    Author Radio France (FIP etc) plugin

  2. #2
    Quote Originally Posted by Paul Webster View Post
    Just noticed that http://faq.slimdevices.com redirects to the appropriate Logitech page (although it initially loads all entries rather than just the ones for the "Wireless Streaming Systems" which might confuse a bit).

    Anyone noticed any other sites moving over?
    And if you click on the link on this page http://www.logitech.com/index.cfm/pr...categoryid=526 it brings you back! I'd prefer them to keep the two entities separate wouldn't you?

  3. #3
    Senior Member autopilot's Avatar
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    The assimilation is beginning to gather pace then.

    I wonder how long we will actually have a dedicated 'Slimdevices' website for? And i wonder how long before the 'Slimdevices' name is just a memory?
    Cheers, auto.

    Lounge: Squeezebox 3, Squeezebox Controller, Cambridge Audio 640A, Mission 701's Kitchen: Squeezebox Touch, Trends TA-10.1, Kef Cresta 1's. Bedroom: Squeezebox Boom Bathroom/Garden: Squeezebox Radio Car: iPod Classic 80GB Portable: iPhone 3GS 32Gb (+iPeng)

  4. #4
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    Quote Originally Posted by autopilot View Post
    I wonder how long we will actually have a dedicated 'Slimdevices' website for? And i wonder how long before the 'Slimdevices' name is just a memory?
    Well, the support is now also on Logitech.com.
    - And how long will there be a SlimDevices forum? Is it going the way of FingerWorks (bought by Apple) where the FW users created their own site just to survive?
    Last edited by TorbenGB; 2007-02-08 at 00:45. Reason: Addition

  5. #5
    Founder, Slim Devices seanadams's Avatar
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    Quote Originally Posted by TorbenGB View Post
    And how long will there be a SlimDevices forum?
    The forum is absolutely NOT going away, although in time the branding will change along with everything else.

  6. #6
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    The old FAQ is hiding at
    http://www.slimdevices.com/su_faq.html

    Personally I find the new fragmented FAQ unusable

  7. #7
    Quote Originally Posted by y360 View Post
    The old FAQ is hiding at
    http://www.slimdevices.com/su_faq.html

    Personally I find the new fragmented FAQ unusable
    And the web page/layout is not very easy on the eyes.

  8. #8
    Senior Member autopilot's Avatar
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    I have always found logitechs FAQ/support pages a royal pain in the ass, but i guess we will have to live with it.
    Cheers, auto.

    Lounge: Squeezebox 3, Squeezebox Controller, Cambridge Audio 640A, Mission 701's Kitchen: Squeezebox Touch, Trends TA-10.1, Kef Cresta 1's. Bedroom: Squeezebox Boom Bathroom/Garden: Squeezebox Radio Car: iPod Classic 80GB Portable: iPhone 3GS 32Gb (+iPeng)

  9. #9
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    Quote Originally Posted by y360 View Post
    The old FAQ is hiding at
    http://www.slimdevices.com/su_faq.html

    Personally I find the new fragmented FAQ unusable
    Thank you for the link to the old FAQ! I agree, the new one is a usability disaster.

    I don't think we'll find user research that shows how clicking on a SlimDevices branded page --a highly useful and oft-referred to page that no doubt saw a significant amount of traffic-- and 1. shifting to Logitech branding without warning, with 2. a significantly different (and much worse) user experience that buries Slimdevices support in 138 pages of largely irrelevant Logitech glop.

    Seriously:
    "Troubleshooting: The Z10 touch controls don't work"
    "Step by step procedure to test the Logitech X-530 speakers."
    "Reconnecting a cordless keyboard or mouse"
    At least default the thing to a Slimdevices subset of responses versus all products. Or better yet, give us a better or at least equivalent experience.

    The Logitech site is a great example of bad UI design, especially the support section. And it's sloooow. Please don't let them take over the Slimdevices site one page at a time.

  10. #10
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    The old faq is back (thanks), but I suspect that a few recent posts are available on the Logitech site only

    e.g.
    http://logitech-en-amr.custhelp.com/...i=&p_topview=1

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