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  1. #1
    Junior Member
    Join Date
    May 2006
    Posts
    3

    Still awaiting activation email

    How long does it normally take to get an activation email? Seems like something that should be instantaneous but its been over 24 hours and I've resubmitted 3 different requests. Is this working?

  2. #2
    Former Squeezebox Guy andyg's Avatar
    Join Date
    Jan 2006
    Location
    Pittsburgh, PA
    Posts
    7,396

    Still awaiting activation email

    On May 4, 2006, at 12:40 PM, giwatani wrote:

    >
    > How long does it normally take to get an activation email? Seems
    > like
    > something that should be instantaneous but its been over 24 hours and
    > I've resubmitted 3 different requests. Is this working?


    It should be pretty instant, check your spam folder maybe. Contact
    support (AT) slimdevices (DOT) com if you still don't see it, they can activate
    your account for you.


  3. #3
    Junior Member
    Join Date
    Apr 2006
    Location
    Chicago
    Posts
    10
    I am having the same issue. I will contact support, but it definitely seems like there's a bug somewhere in the registration process.

  4. #4
    Junior Member
    Join Date
    May 2006
    Location
    UK
    Posts
    24
    me too. have emailed support

  5. #5
    Junior Member
    Join Date
    May 2006
    Posts
    23
    Me too. So I emailed support (at) slimdevices as suggested, got me an auto-reply but that's it. No email saying I'm activated, when I try to log in I'm told I have to wait for my activation email.

  6. #6
    Junior Member
    Join Date
    Apr 2006
    Location
    Chicago
    Posts
    10
    Quote Originally Posted by wplate
    Me too. So I emailed support (at) slimdevices as suggested, got me an auto-reply but that's it. No email saying I'm activated, when I try to log in I'm told I have to wait for my activation email.
    Try calling the phone number in the automated email from tech support. I had to do that yesterday. It took the tech about 10 seconds to manually activate my account.

  7. #7
    Senior Member SteveEast's Avatar
    Join Date
    Feb 2006
    Location
    Minneapolis, MN
    Posts
    599
    My activation email arrived in seconds.

    Steve.

  8. #8
    Junior Member
    Join Date
    Apr 2006
    Location
    Chicago
    Posts
    10
    My activation email finally came after 5 days. Strange...

  9. #9
    Perl Commando Dan Sully's Avatar
    Join Date
    Apr 2005
    Location
    Daly City, CA
    Posts
    2,865

    Still awaiting activation email

    * kblee shaped the electrons to say...

    >My activation email finally came after 5 days. Strange...


    The mail queue on a few of the machines in the cluster was stuck.

    I just unwedged it. Sorry for the delay.

    -D
    --
    Adobe Photoshop - When you want the truth. Real bad.

  10. #10
    Junior Member
    Join Date
    Nov 2005
    Posts
    12
    Quote Originally Posted by Dan Sully
    * kblee shaped the electrons to say...

    The mail queue on a few of the machines in the cluster was stuck.
    Must be the week for it. I had two servers this week with stuck queues, just sorted them today too.

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