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  1. #1
    PAUL WILLIAMSON
    Guest

    Better forum please!

    That was kind of my point. The average user shouldn't be on this
    list - they should be dealing with support directly. This list, while

    helpful, is certainly not for people who can't manage to figure out
    how to use their e-mail client.

    Paul

    >>> jason (AT) pagefamily (DOT) net 04/04/05 9:13 AM >>>

    Wow, that was about the most unhelpfull comment you possibly could
    have
    made. For folks who are only used to using web forums an email list is
    a
    very confusing and odd thing to use, especially since the email readers
    that
    90% of folks use does not take the delivered mail and put it into any
    sort
    of threaded view.

    The result is people have an inbox full of unthreaded messages with no
    idea
    how to respond to them. If they receive the digests it's even worse.

    > -----Original Message-----
    > From: discuss-bounces (AT) lists (DOT) slimdevices.com
    > [mailto:discuss-bounces (AT) lists (DOT) slimdevices.com] On Behalf Of
    > PAUL WILLIAMSON
    > Sent: Monday, April 04, 2005 5:27 AM
    > To: daveblazer (AT) comcast (DOT) net; discuss (AT) lists (DOT) slimdevices.com
    > Subject: [slim] Better forum please!
    >
    > 2 hours to use e-mail? Wow, I'm surprised you're able to get
    > out of bed...
    >
    > >>> daveblazer (AT) comcast (DOT) net 04/03/05 11:05 PM >>>

    > Couldn't agree more got my vote it took me 2 hours to figure
    > out how to use this thing and for the average person they
    > would just give up!!!!!!!!!!!
    >
    >
    >
    >
    > -----Original Message
    > -----
    > From: mixer boy [mailto:mixerboy (AT) hotmail (DOT) com]
    > Sent: Sunday, April 03, 2005 6:08 PM
    > To: discuss (AT) lists (DOT) slimdevices.com
    > Subject: [slim] Better forum please!
    >
    > Please please can we have a better support forum? This type
    > of mailing list forum belongs in the dark ages and makes
    > support and communication very slow and tiring.
    >
    > Something like www.vbulletin.com is the way to go. SD needs
    > to make its support as stunning as its devices.
    > Hope you folks agree.
    >
    >
    >

  2. #2
    =?ISO-8859-1?Q?Jonas_Nordstr=F6m?=
    Guest

    Better forum please!

    On Apr 4, 2005 3:58 PM, PAUL WILLIAMSON <pwilliamson (AT) mandtbank (DOT) com> wrote:
    >
    > That was kind of my point. The average user shouldn't be on this
    > list - they should be dealing with support directly. This list, while
    >
    > helpful, is certainly not for people who can't manage to figure out
    > how to use their e-mail client.
    >
    >

    But still, the forum has the the advantage that you don't have to remove
    threads that you are not interested in, you can just ignore them. If you
    ignore the emails, your inbox will eventually get full.

    --
    Jonas Nordstr÷m

  3. #3
    JJ
    Guest

    Better forum please!

    ----- Original Message -----
    From: "PAUL WILLIAMSON" <pwilliamson (AT) mandtbank (DOT) com>
    To: <discuss (AT) lists (DOT) slimdevices.com>; <jason (AT) pagefamily (DOT) net>
    Sent: Monday, April 04, 2005 7:58 AM
    Subject: [slim] Better forum please!


    > That was kind of my point. The average user shouldn't be on
    > this list - they should be dealing with support directly.


    Is that what Slim Devices really wants? Or maybe they just don't know any
    better than to put up a _peer_ support forum where the "average" user can
    seek help without bothering the obviously very thin staff. I dunno, maybe
    it's the thousands of other such product forums that have been created
    elsewhere that make me think one would be useful.

    This list is such a catch-all for debugging conversations, problems from
    newbies, customer rants, direct support enquiries, and random questions,
    that it's become unfocused and nearly unusable. Too much traffic on too
    many different, unrelated topics.

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