It is still happening on my radio with the UE firmware (10.0.1.r6964). The full message states "Unable to retrieve next track, press PLAY to try again. Client restricted due to licensing restrictions (are you not in the US?). However, when I press PLAY to try again, the same message appears.
Pandora not working - Client restricted due to licensing restrictions
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Pandora not working - Client restricteddue to licensing restrictions
> It is still happening on my radio with the UE firmware (10.0.1.r6964).
> The full message states "Unable to retrieve next track, press PLAY to
> try again. Client restricted due to licensing restrictions (are you not
> in the US?). However, when I press PLAY to try again, the same message
> appears.
That's odd... I did indeed see API errors in the log files. So I decided
to add better logging to get more information about the failure. But no
API is logged any more... did everybody give up using Pandora, or did it
start to work now?
Michael
"It doesn't work - what shall I do?" - "Please check your server.log and/or scanner.log file!"
(LMS: Settings/Information)Comment
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Let me know if you need me to do anything else.Comment
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> It is still happening on my radio with the UE firmware (10.0.1.r6964).
> The full message states "Unable to retrieve next track, press PLAY to
> try again. Client restricted due to licensing restrictions (are you not
> in the US?). However, when I press PLAY to try again, the same message
> appears.
That's odd... I did indeed see API errors in the log files. So I decided
to add better logging to get more information about the failure. But no
API is logged any more... did everybody give up using Pandora, or did it
start to work now?
I hope this helps.
PaulComment
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Living Room: Touch or Squeezelite (Pi3B) > Topping E30 > Audiolab 8000A > Monitor Audio S5 + BK200-XLS DF
Bedroom: Radio
Bathroom: RadioComment
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Pandora not working - Client restricteddue to licensing restrictions
Oh, hold on: can you confirm you can navigate the Pandora menus, but the
actual playback would fail (only)?
While I still didn't see the new log content I added, I see a lot of
errors related to the audio URL resolution. And those take a slightly
different route in the code.
Michael
"It doesn't work - what shall I do?" - "Please check your server.log and/or scanner.log file!"
(LMS: Settings/Information)Comment
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Pandora not working - Client restricteddue to licensing restrictions
....and I found another (potential) issue. Could you please try again?
This still is UE SmartRadio only - though the above issue would need to
be fixed for Squeezebox, too.
Michael
"It doesn't work - what shall I do?" - "Please check your server.log and/or scanner.log file!"
(LMS: Settings/Information)Comment
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Separately, what is the recommended firmware to use? Is there a greater benefit to use the Squeezebox firmware over the UE SmartRadio firmware? Perhaps it is only personal preference. I only use the radios to stream internet radio and not to stream from a local library. Any insight is appreciated.Comment
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Pandora not working - Client restricteddue to licensing restrictions
> I installed the UE SmartRadio firmware back on my main radio and Pandora
> is again working!
Great! Thanks for the confirmation!
> Separately, what is the recommended firmware to use? Is there a greater
> benefit to use the Squeezebox firmware over the UE SmartRadio firmware?
> Perhaps it is only personal preference. I only use the radios to stream
> internet radio and not to stream from a local library. Any insight is
> appreciated.
As you said: this is mostly a personal preference. I'd prefer the
Squeezebox firmware. It gets more attention, thanks to a larger user base.
Michael
"It doesn't work - what shall I do?" - "Please check your server.log and/or scanner.log file!"
(LMS: Settings/Information)Comment
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Sorry to be the bearer of the news, but the issue has returned with Pandora and the UE SmartRadio firmware. In addition, I tested and found that I cannot access the "Your Stations" section of the Pandora app. It results in the same message bout "Client restricted due to licensing..." that appears when trying to load a station that is saved as a Favorite.Comment
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Pandora not working - Client restricteddue to licensing restrictions
> Sorry to be the bearer of the news, but the issue has returned with
> Pandora and the UE SmartRadio firmware. In addition, I tested and found
> that I cannot access the "Your Stations" section of the Pandora app. It
> results in the same message bout "Client restricted due to
> licensing..." that appears when trying to load a station that is saved
> as a Favorite.
Ok, new challenges ahead: we had to replace our hardware yesterday. This
might have introduced new IP addresses which we'll have to ask Pandora
to put on their allow list. But once that's done, we're hopefully good
for another while. Thanks for the feedback!
Michael
"It doesn't work - what shall I do?" - "Please check your server.log and/or scanner.log file!"
(LMS: Settings/Information)Comment
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> Sorry to be the bearer of the news, but the issue has returned with
One more thing: you might want to power cycle the unit. As we restored
the US datacenter devices are only slowly connecting back there. Some
seem to be in an odd state where one connection would go to EU, the
other to the US... a reboot should fix that.
I appreciate the help!Comment
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