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  1. #11
    Babelfish's Best Boy mherger's Avatar
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    Pandora not working - Client restricteddue to licensing restrictions

    > Thanks for the prompt response. I really appreciate it and while I am
    > glad it is a known issue, I am hopeful you are able to find a helpful
    > contact at Pandora. If you need any help with testing, I am happy to
    > assist.


    Could you please test again? Pandora reported they had put us on the
    allow list again.

  2. #12
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    Quote Originally Posted by mherger View Post
    > Thanks for the prompt response. I really appreciate it and while I am
    > glad it is a known issue, I am hopeful you are able to find a helpful
    > contact at Pandora. If you need any help with testing, I am happy to
    > assist.


    Could you please test again? Pandora reported they had put us on the
    allow list again.
    I tried again and am getting the same message. Based on information in one of the previous posts, I switched back to the Squeezebox firmware temporarily and confirmed that Pandora was working as expected (I hadn't realized it was so easy to switch between the two firmware. Last time I did it ten years ago, one had to manually do it by uploading the firmware via SCP). But once I switched back to the UE firmware, Pandora stopped working again.

  3. #13
    Babelfish's Best Boy mherger's Avatar
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    Pandora not working - Client restricteddue to licensing restrictions

    > firmware via SCP). But once I switched back to the UE firmware, Pandora
    > stopped working again.


    Thanks for the testing. I'll keep digging.

  4. #14
    Babelfish's Best Boy mherger's Avatar
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    Pandora not working - Client restricteddue to licensing restrictions

    Is this issue still ongoing on uesmartradio.com? Pandora confirmed that
    they updated their system on August 9.

  5. #15
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    Quote Originally Posted by mherger View Post
    Is this issue still ongoing on uesmartradio.com? Pandora confirmed that
    they updated their system on August 9.
    It is still happening on my radio with the UE firmware (10.0.1.r6964). The full message states "Unable to retrieve next track, press PLAY to try again. Client restricted due to licensing restrictions (are you not in the US?). However, when I press PLAY to try again, the same message appears.

  6. #16
    Babelfish's Best Boy mherger's Avatar
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    Pandora not working - Client restricteddue to licensing restrictions

    > It is still happening on my radio with the UE firmware (10.0.1.r6964).
    > The full message states "Unable to retrieve next track, press PLAY to
    > try again. Client restricted due to licensing restrictions (are you not
    > in the US?). However, when I press PLAY to try again, the same message
    > appears.


    That's odd... I did indeed see API errors in the log files. So I decided
    to add better logging to get more information about the failure. But no
    API is logged any more... did everybody give up using Pandora, or did it
    start to work now?

  7. #17
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    Quote Originally Posted by mherger View Post

    That's odd... I did indeed see API errors in the log files. So I decided
    to add better logging to get more information about the failure. But no
    API is logged any more... did everybody give up using Pandora, or did it
    start to work now?
    I have two radios. I reinstalled the Squeezebox firmware on my main radio so I could listen to Pandora but I still have the UE Smart Radio firmware on the other radio. I just tried playing Pandora on the second radio and got the error to hopefully provide logs. I did it at approximately 10:44 PM Pacific Standard Time. I tried loading three different Pandora stations each a few times.

    Let me know if you need me to do anything else.

  8. #18
    Senior Member
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    Quote Originally Posted by mherger View Post
    > It is still happening on my radio with the UE firmware (10.0.1.r6964).
    > The full message states "Unable to retrieve next track, press PLAY to
    > try again. Client restricted due to licensing restrictions (are you not
    > in the US?). However, when I press PLAY to try again, the same message
    > appears.


    That's odd... I did indeed see API errors in the log files. So I decided
    to add better logging to get more information about the failure. But no
    API is logged any more... did everybody give up using Pandora, or did it
    start to work now?
    As I type this, I am streaming a Pandora station from a SB Radio, using the current SB Community firmware, with MySB.com as the server.

    I hope this helps.

    Paul

  9. #19
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    Quote Originally Posted by P Nelson View Post
    As I type this, I am streaming a Pandora station from a SB Radio, using the current SB Community firmware, with MySB.com as the server.

    I hope this helps.

    Paul
    The issue is with UE Smart Radio not Squeezebox.

    Sent from my Pixel 3a using Tapatalk

  10. #20
    Babelfish's Best Boy mherger's Avatar
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    Pandora not working - Client restricteddue to licensing restrictions

    Oh, hold on: can you confirm you can navigate the Pandora menus, but the
    actual playback would fail (only)?

    While I still didn't see the new log content I added, I see a lot of
    errors related to the audio URL resolution. And those take a slightly
    different route in the code.

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