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  1. #1
    Junior Member
    Join Date
    Oct 2020
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    16

    Boom not connecting sometimes

    I have a Classic and a Boom connected wireless to LMS 8.0.0 on a Raspberry Pi (signal is good, 80-90%).
    Everything works well, BUT:
    Sometimes, lets say every 1-2 months, the Boom doesn't connect anymore.
    It says "connecting" forever.
    Turning off and on, recycling power, nothing helps.
    After some days plugged off, it will always connect again when powered up as if nothing had happened.
    How can I find out what is going wrong?
    How can I even find out if it's the wireless connection to the access point or the connection to LMS that is failing?
    Log-files on the access point/DHCP server/Boom/LMS?
    Thanks for your help!

  2. #2
    Senior Member toby10's Avatar
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    Jul 2007
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    USA (home of the bottomless credit card)
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    After a power outage I can only get Boom to reconnect by re-launching LMS and unplug Boom for about 5 mins. Once I plug it back in it does connect as expected.

  3. #3
    Junior Member
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    Oct 2020
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    16
    Oh no, it happened again!

    @toby10: Thanks for your input, I checked for any power outage, but uptimes of other network devices proof that there was none.

    I found out that the wireless connection fails:
    Logfile on my Unifi Access Point says "auth failure".
    I checked SSID and password in the network settings on the boom, but they are correct.
    So, what's going on here?
    Last edited by Tintifax; 2022-03-04 at 15:01.

  4. #4
    Senior Member toby10's Avatar
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    Yeah, I wasn't suggesting you had an actual power outage, just explaining my Boom reconnect issues. Or that maybe your router or Boom may have rebooted, creating similar symptoms to an outage. Dunno, just throwing out ideas. Perhaps even a failing WiFi board in Boom.

    Could be your routers IP lease renew is confusing the Boom as it is looking for a specific IP for LMS which is now different. Next time you see "connecting" on Boom, press & hold the BACK button to enter Setup menus. Scroll through these menu items twice, sometimes you will then see two instances of LMS, one is the LMS the Boom remembers, second is the "new" LMS (same LMS & host computer with a different IP).

  5. #5
    Junior Member
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    Oct 2020
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    Haha, magically, it's working again, but I didn't touch anything.
    Thanks, I will check the IP when it happens again!
    Then I will assign a static IP.

    Best,
    Johannes

  6. #6
    Junior Member
    Join Date
    Oct 2020
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    16
    Okay, yesterday I noticed a message popping up on my Boom saying something like "programming Xilinx".
    Shortly after that, the Boom rebooted and failed to connect.
    Today it connected again by itself.

    Is this an automatic firmware update?
    I didn't trigger any update manually.
    Last edited by Tintifax; 2022-03-15 at 09:25.

  7. #7
    Junior Member
    Join Date
    Mar 2022
    Posts
    1
    I have exactly the same situation, Boom periodically reboots and fails to connect.

  8. #8
    Senior Member
    Join Date
    Oct 2009
    Location
    Western/Northern New York
    Posts
    1,024
    take a look at this thread: https://forums.slimdevices.com/showt...light=andybflo

    I don't have any problems with my boom connecting, but it appears this is a possible solution for a couple members. Don't get confused by the "community firmware" reference, its a mixup.

    Jim

  9. #9
    Junior Member
    Join Date
    Oct 2020
    Posts
    16
    Thanks, I checked the option "fast roaming" in my unifi controller that is mentioned in the link, but it is turned off.

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