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  1. #1
    Junior Member
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    Nov 2021
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    Favorites visible on mysqueezebox.com, but not in Favorites on Squeezebox Touch

    Dear Squeezebox enthusiasts,

    I've been searching the net and this forum for some days and found many favorite-related topics, but none described the issue I'm facing.

    The issue:

    When using mysqueezebox.com (MSB) as server in the Squeezebox Touch (SBT), I am able to create the favorites both via the SBT or MSB, but the list of favorites is only shown in the favorites tab on MSB and can only be played via the remote tab on the MSB site, not in the Favorites list on my SBT home screen itself. That list remains empty. Does anybody have an idea what could be wrong here?

    My system:

    Squeezebox Touch
    Firmware version 7.8.0 r16754
    SBT is registered and logged in at mysqueezebox.com, with the same account I used on my web browser to log into MSB and remote and surprised to see the favorites list there, which I added with the SBT but couldn't see on the SBT itself.
    MSB Datacenter: MySB EU West
    Enhanced Digital Output (EDO) app installed
    Externally powered USB 3.0 hub
    Dragonfly Red

    Some context of my use case:

    I want to use the SBT mainly as an internet radio connected to my hifi system via a Dragonfly Red and most of the times use the touchscreen itself or an infrared (IR) remote like a Logitech Harmony 650 to select the favorite internet radio stations in the most old school easy way (so that elderly people could also use it), without using a computer, tablet or having to get up and change collections 3 times or reboot to make things work. Sometimes I would use a tablet to store a new Favorite or control the SBT with an app like Squeezer.

    To do the above, I think that using MSB as a server suits the best.

    I don't want to use the Logitech Media Server (LMS), because a computer or NAS needs to be running.
    I don't want to use the internal Squeezebox server (SBS) either. I tested it with an sd card which only had 1 mp3 on it and when I want to switch to the mysqueezebox.com collection, I needed to restart the internal SBS, switch to a different collection and connect to SBT (SD card) multiple times. It seems that the SBT has a strong will to connect to MSB whenever possible. So when I want to use a tablet or MSB remote to command the SBT, then this SBS option would not be good either.

    Ironically though, the Favorites work perfectly when using the internal SBS or LMS via pc: when saving them via the SBT itself or via LMS, they are shown in the Favorites in the home screen of the SBT...

    I don't know if it is important to mention, but with the same credentials I can log into MSB via browser perfectly, but not via LMS. I've tried via ethernet and wiif. Both Bitdefender and Windows Defender firewall allow LMS to make connections, and the following ports are open on my router:

    9000 TCP: Web GUI
    9090 TCP: CLI (for example used by Android app Squeezer)
    3483 TCP: Physical Squeezebox
    31337

    Latest LMS logs:

    [21-11-27 11:44:16.5931] main::init (390) Starting Logitech Media Server (v8.2.0, 1627922070, Tue Aug 3 11:28:42 WEDT 2021) perl 5.014001 - MSWin32-x86-multi-thread
    [21-11-27 11:45:10.5653] Slim::Networking::SqueezeNetwork::_error (431) Unable to login to SN: Gebruikersnaam of wachtwoord van mysqueezebox.com ongeldig.
    [21-11-27 11:46:03.1508] Slim::Networking::SqueezeNetwork::_error (431) Unable to login to SN: Gebruikersnaam of wachtwoord van mysqueezebox.com ongeldig.
    [21-11-27 11:46:33.4803] Slim::Networking::SqueezeNetwork::_error (431) Unable to login to SN: Gebruikersnaam of wachtwoord van mysqueezebox.com ongeldig.
    [21-11-27 11:46:33.4809] Slim::Web::JSONRPC::requestWrite (514) Context not found in requestWrite!!!!
    [21-11-27 16:11:22.3787] main::init (390) Starting Logitech Media Server (v8.2.0, 1627922070, Tue Aug 3 11:28:42 WEDT 2021) perl 5.014001 - MSWin32-x86-multi-thread
    [21-11-27 16:11:49.4988] Slim::Networking::SqueezeNetwork::_error (431) Unable to login to SN: Gebruikersnaam of wachtwoord van mysqueezebox.com ongeldig.
    [21-11-27 16:11:49.4993] Slim::Web::JSONRPC::requestWrite (514) Context not found in requestWrite!!!!

    Kind regards,
    Tim

  2. #2
    Senior Member
    Join Date
    Jan 2011
    Location
    Staffordshire. UK
    Posts
    4,836
    Hi Tim

    The SBT is not connecting to MSB, please post a screenshot, if possible, of your control Panel

    Name:  control panel.png
Views: 75
Size:  79.5 KB

    Which Windows OS are you using ?

    Bit Defender is not really needed, please try this; uninstall BitDefender (not halt, pause or disable, but uninstall) reboot the computer and then try to connect to MSB.

    groetjes

    ronnie

  3. #3
    Senior Member
    Join Date
    Oct 2009
    Location
    Western/Northern New York
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    724
    I read through the thread and wondered if it's as simple as the touch being connected to TinyLMS (or LMS, but it's not clear if that is running anywhere?)? "My favorites are missing" is often a connection to the wrong server

    on the touch: settings->advanced->networking->switch to mysqueezebox.com. Note that the "switch to..." being present indicates you are not connected to mysb.com already

    Jim

  4. #4
    Senior Member
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    Jan 2011
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    HI Jim, let the belt out another notch

    The OP, Tim, could also try resetting the SBT (I forgot this in my other reply )

    Remove the SBT power plug from the power socket.

    Press in the small button on the back of the SBT (just above the power inlet) and plug the SBT power back on

    Wait until you see that the SBT has been reset, then release the button.

    Let the SBT start up, connect to the Network, by default it connects to MSB, enter your credentials and see what happens

    ronnie

  5. #5
    Senior Member kidstypike's Avatar
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    Feb 2007
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    Brindle
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    A short press on the small button reboots the Touch

    A long press on the button restores the Touch to factory settings.
    Server - LMS 8.3.0 Pi4B 4GB/Argon one case/pCP 8.1.0 - 75K library, playlists & LMS cache on Sata SSD (ntfs)
    Study - Pi4/Pi screen/pCP 8.1.0 > HiFiBerry DAC HAT > Edifier
    Lounge - Pi2/pCP 8.1.0 > HiFiBerry DIGI+ > Topping E30 > AVI DM5
    Dining Room - Echo Show 8
    Garage - Rpi4/pCP/AP mode > Touch > Edifier

    Spares - 1xTouch, 1xSB Radio. 1xSB3, 6xRPi, 1xDAC32, 1xCORE32

  6. #6
    Senior Member
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    Quote Originally Posted by kidstypike View Post
    A short press on the small button reboots the Touch

    A long press on the button restores the Touch to factory settings.
    I don't like to make stuff too easy

  7. #7
    Senior Member
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    Western/Northern New York
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    724
    Lots of smiley faces in the last couple posts, what's going on over there? we need an emoti that is holding a beverage....

    Tim will have to tell us, but I find this interesting:

    Quote Originally Posted by MisterTTT View Post
    When using mysqueezebox.com (MSB) as server in the Squeezebox Touch (SBT), I am able to create the favorites both via the SBT or MSB, but the list of favorites is only shown in the favorites tab on MSB and can only be played via the remote tab on the MSB site, not in the Favorites list on my SBT home screen itself. That list remains empty. Does anybody have an idea what could be wrong here?
    The only way you can control the player from the remote tab is if it's connected to mysb.com. So, if he can choose and play a favorite on the touch via remote tab, should he not be able to see his favorites?

    There is also a setting on the touch settings->advanced->squeezebox server that will tell you if you have tinyLMS running...

    Jim

  8. #8
    Senior Member
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    Quote Originally Posted by Redrum View Post
    Lots of smiley faces in the last couple posts, what's going on over there? we need an emoti that is holding a beverage....

    Tim will have to tell us, but I find this interesting:



    The only way you can control the player from the remote tab is if it's connected to mysb.com. So, if he can choose and play a favorite on the touch via remote tab, should he not be able to see his favorites?

    There is also a setting on the touch settings->advanced->squeezebox server that will tell you if you have tinyLMS running...

    Jim
    The server log states that "the username or password is invalid" when trying to connect from the SBT, so resetting the SBT is likely the better option, and I have never liked BitDefender, It's not really needed these days

    We is alert over 'ere, cos we ain't not, 'ad any turkey, although Borris is doin' 'is best to stuff up everythin'

    what about dem Bills !?

    ronnie

  9. #9
    Senior Member kidstypike's Avatar
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    I've just dug a Touch out of the box under the bed.

    Connected it to MySB.com, my 2 test favourites are listed and usable from the Touch.

    Name:  Favs01.jpg
Views: 64
Size:  90.4 KB

    Name:  Favs02.jpg
Views: 63
Size:  82.2 KB
    Server - LMS 8.3.0 Pi4B 4GB/Argon one case/pCP 8.1.0 - 75K library, playlists & LMS cache on Sata SSD (ntfs)
    Study - Pi4/Pi screen/pCP 8.1.0 > HiFiBerry DAC HAT > Edifier
    Lounge - Pi2/pCP 8.1.0 > HiFiBerry DIGI+ > Topping E30 > AVI DM5
    Dining Room - Echo Show 8
    Garage - Rpi4/pCP/AP mode > Touch > Edifier

    Spares - 1xTouch, 1xSB Radio. 1xSB3, 6xRPi, 1xDAC32, 1xCORE32

  10. #10
    Babelfish's Best Boy mherger's Avatar
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    Quote Originally Posted by MisterTTT View Post
    [21-11-27 11:44:16.5931] main::init (390) Starting Logitech Media Server (v8.2.0, 1627922070, Tue Aug 3 11:28:42 WEDT 2021) perl 5.014001 - MSWin32-x86-multi-thread
    Please give 8.2.1 a try. There have been changes to the SSL infrastructure which might make such an "old" build incompatible.

    http://downloads.slimdevices.com/nightly/?ver=8.2
    Michael

    "It doesn't work - what shall I do?" - "Please check your server.log and/or scanner.log file!"
    (LMS: Settings/Information)

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