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  1. #1

    Spotty 4.6.0 Spotify Connect Devices not visible for mutliple users

    Hi all

    I have a fresh install of Spotty 4.6.0 on a new installed LMS 8.2.0 running on a Linux Debian.

    I had to provide Spotify login information in Spotty configuration to make the Spotify Connect devices visible on my mobile phone. However, an additional account on a different mobile phone can't see the Connect devices. Both mobile phones are on the same WLAN.

    Any idea what I have to check? Both accounts are part of a Spotify family account. The working one is the administrative account.

    Thanks,
    Regards,
    Mike

  2. #2
    Babelfish's Best Boy mherger's Avatar
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    Spotty 4.6.0 Spotify Connect Devices notvisible for mutliple users

    > I have a fresh install of Spotty 4.6.0 on a new installed LMS 8.2.0
    > running on a Linux Debian.


    Fresh as in: no other Spotty version running on that system before?

    > I had to provide Spotify login information in Spotty configuration to
    > make the Spotify Connect devices visible on my mobile phone. However, an
    > additional account on a different mobile phone can't see the Connect
    > devices. Both mobile phones are on the same WLAN.


    Then most likely local announcements aren't possible. Is the relevant
    box checked in Spotty's settings? This can be the case when there's a
    conflicting software running on your system. What are you running LMS on?

    > Any idea what I have to check? Both accounts are part of a Spotify
    > family account. The working one is the administrative account.


    Are you using your own client ID?

  3. #3
    Quote Originally Posted by mherger View Post
    > I have a fresh install of Spotty 4.6.0 on a new installed LMS 8.2.0
    > running on a Linux Debian.


    Fresh as in: no other Spotty version running on that system before?

    Yes, no other Spotty version before,it is a clean Debian Network install with minimal setup, no GUI, Webmin only

    > I had to provide Spotify login information in Spotty configuration to
    > make the Spotify Connect devices visible on my mobile phone. However, an
    > additional account on a different mobile phone can't see the Connect
    > devices. Both mobile phones are on the same WLAN.


    Then most likely local announcements aren't possible. Is the relevant
    box checked in Spotty's settings? This can be the case when there's a
    conflicting software running on your system. What are you running LMS on?
    please verify settings on screenshot attached
    LMS is running on Synology DS920+ (Celeron) in VMM, Virtual Machine. My network setup is quite not "home use standard". Between the NAS there is a Cisco SG250 switch and WLC 2504 WLAN controller with different APs. Hoewever within WLAN there should be no issue as I can see other Spotify Connect devices there... But I'm not really aware of the technical Spotify Connect requirements for the network, new for me...


    > Any idea what I have to check? Both accounts are part of a Spotify
    > family account. The working one is the administrative account.


    Are you using your own client ID?
    no, field empty

    Thanks for your help!
    Regards,
    Mike
    Name:  Spotty_Config.jpg
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    Last edited by michael.tanner; 2021-08-05 at 00:52.

  4. #4
    Babelfish's Best Boy mherger's Avatar
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    Spotty 4.6.0 Spotify Connect Devices notvisible for mutliple users

    >> LMS is running on Synology DS920+ (Celeron) in VMM, Virtual Machine. My
    >> network setup is quite not "home use standard". Between the NAS there is
    >> a Cisco SG250 switch and WLC 2504 WLAN controller with different APs.
    >> Hoewever within WLAN there should be no issue as I can see other Spotify
    >> Connect devices there... But I'm not really aware of the technical
    >> Spotify Connect requirements for the network, new for me...


    Spotty (LMS) and your Spotify apps need to be in the same network or
    local announcements don't work. As the name says: they're local to your
    network. I'm sure you have good reasons to have such a complicated
    setup... unless you don't really. Then I'd recommend you simplify it to
    have LMS in your LAN, like the mobile devices.

  5. #5
    Quote Originally Posted by mherger View Post
    >> LMS is running on Synology DS920+ (Celeron) in VMM, Virtual Machine. My
    >> network setup is quite not "home use standard". Between the NAS there is
    >> a Cisco SG250 switch and WLC 2504 WLAN controller with different APs.
    >> Hoewever within WLAN there should be no issue as I can see other Spotify
    >> Connect devices there... But I'm not really aware of the technical
    >> Spotify Connect requirements for the network, new for me...


    Spotty (LMS) and your Spotify apps need to be in the same network or
    local announcements don't work. As the name says: they're local to your
    network. I'm sure you have good reasons to have such a complicated
    setup... unless you don't really. Then I'd recommend you simplify it to
    have LMS in your LAN, like the mobile devices.
    That is the case, same network segment, no routing in between. It is not that complicated, it is more the size as I have a lot of network devices (smart home). The question is if some special network services are needed, how this "Spotify Connect service advertising" works. Is it based on multicast, Bonjour, ...?

    As I already mentioned on my mobile phone it works well, but all other mobile phones on the same WLAN can't see the players as Spotify Connect. That is why I think it is not network related...

    Regards,
    Mike

  6. #6
    Babelfish's Best Boy mherger's Avatar
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    Spotty 4.6.0 Spotify Connect Devices notvisible for mutliple users

    > That is the case, same network segment, no routing in between. It is not

    Oh, you mentioned a Cisco firewall. How would this come into play then?

    > that complicated, it is more the size as I have a lot of network devices
    > (smart home). The question is if some special network services are
    > needed, how this "Spotify Connect service advertising" works. Is it
    > based on multicast, Bonjour, ...?


    I believe it's mdns (port 5353/udp). But I'm relying blindly on
    librespot here...

    > As I already mentioned on my mobile phone it works well, but all other
    > mobile phones on the same WLAN can't see the players as Spotify Connect.
    > That is why I think it is not network related...


    Your phone is signed in with the same credentials as the daemon. That's
    why you see it, but not the others. And didn't you say that the
    "automatic" authentication using the Spotify app didn't work? That again
    would fail if the announcement didn't work.

  7. #7
    Quote Originally Posted by mherger View Post
    > That is the case, same network segment, no routing in between. It is not

    Oh, you mentioned a Cisco firewall. How would this come into play then?

    > that complicated, it is more the size as I have a lot of network devices
    > (smart home). The question is if some special network services are
    > needed, how this "Spotify Connect service advertising" works. Is it
    > based on multicast, Bonjour, ...?


    I believe it's mdns (port 5353/udp). But I'm relying blindly on
    librespot here...

    > As I already mentioned on my mobile phone it works well, but all other
    > mobile phones on the same WLAN can't see the players as Spotify Connect.
    > That is why I think it is not network related...


    Your phone is signed in with the same credentials as the daemon. That's
    why you see it, but not the others. And didn't you say that the
    "automatic" authentication using the Spotify app didn't work? That again
    would fail if the announcement didn't work.
    ok, now it is clear. I have to check multicast (mDNS) in my infrastructure. Now I also understand the point with the credentials, so they are not needed if I want to use only Spotify Connect. Login is required, when I want to browse Spotify with Squeezebox...
    The automatic authentication didn't work with my mobile, you are right. I have to login to get it working.

    Thanks for your support and the great work with Spotty!

    Regards,
    Mike

  8. #8
    Hi again

    I got it working (configure mDNS handling), but not for a long time... You asked for the client id, so just be sure, should I do that as described?


    Zugriffsrate überschritten für: me/player?market=from_token; nächster Versuch in 3 Sekunden.
    Die Verwendung einer eigenen Client ID kann helfen, falls Sie Probleme mit dem "Rate Limiting" haben (Fehler 429). Um eine solche Client ID zu erhalten, befolgen Sie diese einfachen Schritte:

    Besuchen Sie das Spotify Developer Portal, melden Sie sich falls nötig an.
    Klicken Sie "Create An App", und folgen Sie den Anweisungen.
    Kopieren Sie die neu erstellte Client ID, und fügen Sie sie in den Spotty Einstellungen ein.
    Falls Sie einen Familienaccount verwenden, oder sonst mehrere Konten in Spotty verwenden möchten, fügen Sie die entsprechenden Konten bei der neu erstellten Konfiguration unter "Users and Access" hinzu.


    Thanks,
    Regards,
    Mike

  9. #9
    Babelfish's Best Boy mherger's Avatar
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    Spotty 4.6.0 Spotify Connect Devices notvisible for mutliple users

    > I got it working (configure mDNS handling), but not for a long time...
    > You asked for the client id, so just be sure, should I do that as
    > described?


    Yes.

    > Falls Sie einen Familienaccount verwenden, oder sonst mehrere Konten
    > in Spotty verwenden möchten, fügen Sie die entsprechenden Konten bei der
    > neu erstellten Konfiguration unter "Users and Access" hinzu.


    Don't forget this part. It's crucial for a multi user environment.

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