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  1. #1

    Touch remotes getting sticky!

    All 3 of the remotes for my 3 Touch devices are getting sticky and look wet! I first though perhaps the batteries were leaking but that is not the case. Is anyone else experiencing this? It's almost like the plastic material is oozing.Name:  20200114_152953_1600x1200.jpg
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    Last edited by tdehan; 2020-01-14 at 16:54.

  2. #2
    Senior Member
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    yes, several threads on this. And also parts of the back of the TOUCH player, and most of the front of the BOOM players. Something about the material causes this.

    https://forums.slimdevices.com/showt...=cleaning+boom
    https://forums.slimdevices.com/showt...=cleaning+boom
    Home: VBA2.5 4TB or rPi4B/pCP6.1/4TB>LMS 8.0.0>Transporter, Touch, Boom, Radio (all ethernet)
    Cottage: rPi4B/pCP6.1/4TB>LMS 8.0.0>Touch>Benchmark DAC I, Boom, Radio w/Battery (ethernet except Radio WIFI)
    Office: Win10(64)>foobar2000
    The Wild: rPi3B+/pCP4.0, hifiberry Dac+Pro, 4TB USB (LMS & Squeezelite)
    Controllers: iPhone11 & iPadAir3 (iPeng), CONTROLLER, Material Skin, or SqueezePlay 7.8 on Win10(64)
    Files: Ripping: dbpoweramp > FLAC; Post-rip: mp3tag, PerfectTunes; Streaming: Spotify

  3. #3
    Senior Member Mycenius's Avatar
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    Yep - a lot of other manufacturers' products do likewise. its the coating on the plastic breaking down (or possibly the material itself if its the soft rubbery bits like buttons) - once it starts they have had it. Usually the soft rubber buttons will go first. I have had numerous remotes and similar devices do this (different brands). I think some people try and paint a clear lacquer over the device to get a hard coat over the surface... its worse for products left in sun or heat as that generally speeds up the breakdown.
    Hi-Fi 1: QNAP HS-453DX NAS+QLMS/Allo USBridge Signature+Shanti LPS/Cirrus ESS Sabre 32-bit Reference DAC (Oppo 105D)/Yamaha Aventage CX-A5000/Focal SM9s.
    Hi-Fi 2: Sqbox Touch+Shanti LPS/Focal XS Books.
    Hi-Fi 3: PC+Squeezelite-X+Material Skin/Focal XS Books.
    Head-Fi: Plantronics BB Pro 2 LE Headphones.
    Accessories: iPeng (iPhones/iPad Minis); Tchernov Classic & Van den Hul ICs; Thor PS10 Power Station; Blue Jeans & Ruleconnect Cables (Power, HDMI, USB & Coaxial); Aurios & Vibrapods.

  4. #4
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    The good news for me is that I've never used these remotes. I use either iPeng on my phone or ipad, squeezeplay on my laptop, or a physical controller (half of the duet).
    Home: VBA2.5 4TB or rPi4B/pCP6.1/4TB>LMS 8.0.0>Transporter, Touch, Boom, Radio (all ethernet)
    Cottage: rPi4B/pCP6.1/4TB>LMS 8.0.0>Touch>Benchmark DAC I, Boom, Radio w/Battery (ethernet except Radio WIFI)
    Office: Win10(64)>foobar2000
    The Wild: rPi3B+/pCP4.0, hifiberry Dac+Pro, 4TB USB (LMS & Squeezelite)
    Controllers: iPhone11 & iPadAir3 (iPeng), CONTROLLER, Material Skin, or SqueezePlay 7.8 on Win10(64)
    Files: Ripping: dbpoweramp > FLAC; Post-rip: mp3tag, PerfectTunes; Streaming: Spotify

  5. #5
    Senior Member Mycenius's Avatar
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    Quote Originally Posted by garym View Post
    The good news for me is that I've never used these remotes. I use either iPeng on my phone or ipad, squeezeplay on my laptop, or a physical controller (half of the duet).
    Me too!
    Hi-Fi 1: QNAP HS-453DX NAS+QLMS/Allo USBridge Signature+Shanti LPS/Cirrus ESS Sabre 32-bit Reference DAC (Oppo 105D)/Yamaha Aventage CX-A5000/Focal SM9s.
    Hi-Fi 2: Sqbox Touch+Shanti LPS/Focal XS Books.
    Hi-Fi 3: PC+Squeezelite-X+Material Skin/Focal XS Books.
    Head-Fi: Plantronics BB Pro 2 LE Headphones.
    Accessories: iPeng (iPhones/iPad Minis); Tchernov Classic & Van den Hul ICs; Thor PS10 Power Station; Blue Jeans & Ruleconnect Cables (Power, HDMI, USB & Coaxial); Aurios & Vibrapods.

  6. #6
    Senior Member Mycenius's Avatar
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    Quote Originally Posted by tdehan View Post
    All 3 of the remotes for my 3 Touch devices are getting sticky and look wet! I first though perhaps the batteries were leaking but that is not the case. Is anyone else experiencing this? It's almost like the plastic material is oozing.
    P.S. You can try wiping it down with "Desolv-It" or another similar good quality orange oil cleaner (it should dissolve the oil excretions from the plastics breakdown) - but isn't 100% guaranteed to solve the issue. Otherwise i'm told baking soda and a little water as a paste rubbed into it with your fingers then wiped off can sometimes work too for this sort of issue. But YMMV - no guarantees with any of this (I have done the former reasonably successfully in the past, but not the latter - but regardless over time the issue just reoccurs).
    Hi-Fi 1: QNAP HS-453DX NAS+QLMS/Allo USBridge Signature+Shanti LPS/Cirrus ESS Sabre 32-bit Reference DAC (Oppo 105D)/Yamaha Aventage CX-A5000/Focal SM9s.
    Hi-Fi 2: Sqbox Touch+Shanti LPS/Focal XS Books.
    Hi-Fi 3: PC+Squeezelite-X+Material Skin/Focal XS Books.
    Head-Fi: Plantronics BB Pro 2 LE Headphones.
    Accessories: iPeng (iPhones/iPad Minis); Tchernov Classic & Van den Hul ICs; Thor PS10 Power Station; Blue Jeans & Ruleconnect Cables (Power, HDMI, USB & Coaxial); Aurios & Vibrapods.

  7. #7
    I've had the same issue on a couple of my Squeezebox Touch remotes, never that issue on the Squeezebox Classic Remotes or even the smaller one that was supplied with the Boom.

    JDH

  8. #8
    Senior Member Percival Sweetwater's Avatar
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    I just did my second one today. It's best to take it apart. This can be fiddly, but there are eight 'snaps' holding the thing together. I got a good thumbnail between the front and back parts, and managed to get one apart. I could then get a spudger in there and get the rest to pop. I think someone has put some pictures of the positions of these snaps somewhere on this forum.
    When you get it apart, rub the top part with a soft cloth soaked in Propan-2-ol (Isopropanol), and a lot of elbow grease. Don't use Acetone (nail varnish remover); that will remove the text and leave the surface looking horrible.
    Eventually it will all come off. Also, I scraped a lot of the stuff off first with a thumbnail. Finally, give it a wash with some dish soap, dry it, and give it a good polish. Good as new!

  9. #9
    Senior Member agbagb's Avatar
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    Similar "rot" problem with the two rotary knobs on some of my Radios - which are all pretty ancient now! Luckily those knobs just pull off and push back on. I've removed them, and then used a toothbrush and cleaning alcohol (of which we probably all have gallons right now......) to get the gunk off. Works well enough.
    LMS 8.0.1 (1606118512)
    Win10
    Control: Web GUI; sometimes OrangeSqueeze on Android phones / pads

    Machines / devices are in France, in two locations.
    a) Sagem Livebox
    Internal HDD (FLAC music; mp3 voice), Desktop
    3 x Touch - 2 wireless, 1 LAN. (7.8.0-r16754)
    3 x SB Radios [2 wireless, 1 LAN] (7.7.3-r16676)
    1 x Riva Arena (via Airplay LMS PlugIn)

    b) Freebox
    External SSD (all mp3), WiFi Laptop
    1 x Touch LAN (Firmware:7.8.0-r16754)
    2 x SB Radios, Wireless (7.7.3-r16676)

  10. #10
    Member NMarshall's Avatar
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    Quote Originally Posted by Mycenius View Post
    P.S. You can try wiping it down with "Desolv-It" or another similar good quality orange oil cleaner (it should dissolve the oil excretions from the plastics breakdown) - but isn't 100% guaranteed to solve the issue. Otherwise i'm told baking soda and a little water as a paste rubbed into it with your fingers then wiped off can sometimes work too for this sort of issue. But YMMV - no guarantees with any of this (I have done the former reasonably successfully in the past, but not the latter - but regardless over time the issue just reoccurs).
    I concur. Wiping carefully with an orange oil derivative is the safest way forward.
    Could never understand why they 'rubberised' the remotes.

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