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  1. #1
    Junior Member
    Join Date
    Jul 2020
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    19

    Can't connect mysqueezebox account to LMS

    I posted in the LMS forum as well but not sure where my problem lies. I have installed the 3 different versions of LMS, 8.0, 7.9.7 and the last one from logitech. On two different windows 10 machines.

    Every time when I try to add my squeezebox.com credentials I get en error "an unexpected error occured while validating your mysqueezebox.com account, please make sure network connectivity is working fine"

    I have seen other threads with this but none of them that I found have a solution. Frustrating as I really want to try out this setup but have been stuck for days. On the "diagnostic" page it says OK across the board
    which seems like it's not a firewall issue. I opened the ports anyways and it didn't help.

  2. #2
    Senior Member
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    Apr 2005
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    UK/London
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    Anything useful in LMS server.log file?
    Paul Webster
    http://dabdig.blogspot.com
    Author of "Now Playing" plugins covering Radio France (FIP etc), PlanetRadio (Bauer - Kiss, Absolute, Scala, JazzFM etc), KCRW, Supla Finland, ABC Australia, CBC/Radio-Canada and RTE Ireland

  3. #3
    Junior Member
    Join Date
    Jul 2020
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    19
    Quote Originally Posted by Paul Webster View Post
    Anything useful in LMS server.log file?
    This is all I see.

    [20-07-23 12:33:26.9341] Slim::Networking::SqueezeNetwork::_init_error (212) Unable to login to mysqueezebox.com, sync is disabled: Timed out waiting for data (http://www.mysqueezebox.com)
    [20-07-23 12:33:26.9346] Slim::Networking::SqueezeNetwork::_init_error (228) mysqueezebox.com sync init failed: Timed out waiting for data, will retry in 300 (http://www.mysqueezebox.com)
    [20-07-23 12:33:28.6636] Slim::Networking::SqueezeNetwork::_error (622) Unable to login to SN: Timed out waiting for data
    [20-07-23 12:33:28.6640] Slim::Web::JSONRPC::requestWrite (485) Context not found in requestWrite!!!!

  4. #4
    Junior Member
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    Jul 2020
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    19
    Any thoughts anyone?

  5. #5
    Senior Member
    Join Date
    Oct 2005
    Location
    Ireland
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    20,341
    Quote Originally Posted by lightsout View Post
    Any thoughts anyone?
    Look like a problem accessing Squeezenetwork

    Enable logging network.squeezenetwork to DEBUG (WebUI Setting/Advanced/logging) and also check the box "Save logging settings for use at next application restart" and then click Apply.

    Restart LMS
    Copy to a post entries from server.log around a message something like
    Code:
    Slim::Networking::SqueezeNetwork::login (271)

  6. #6
    Junior Member
    Join Date
    Jul 2020
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    19
    Quote Originally Posted by bpa View Post
    Look like a problem accessing Squeezenetwork

    Enable logging network.squeezenetwork to DEBUG (WebUI Setting/Advanced/logging) and also check the box "Save logging settings for use at next application restart" and then click Apply.

    Restart LMS
    Copy to a post entries from server.log around a message something like
    Code:
    Slim::Networking::SqueezeNetwork::login (271)
    I just see this same thing repeated
    Code:
    [20-07-22 15:05:37.3990] Slim::Networking::SqueezeNetwork::_error (622) Unable to login to SN: Timed out waiting for data
    [20-07-22 15:05:37.3993] Slim::Networking::SqueezeNetwork::_init_error (212) Unable to login to mysqueezebox.com, sync is disabled: Timed out waiting for data (http://www.mysqueezebox.com)
    [20-07-22 15:05:37.3995] Slim::Networking::SqueezeNetwork::_init_error (228) mysqueezebox.com sync init failed: Timed out waiting for data, will retry in 300 (http://www.mysqueezebox.com)
    [20-07-22 15:05:39.0800] Slim::Networking::SqueezeNetwork::_error (622) Unable to login to SN: Timed out waiting for data
    [20-07-22 15:05:39.0806] Slim::Web::JSONRPC::requestWrite (485) Context not found in requestWrite!!!!
    [20-07-22 15:06:07.4008] Slim::Networking::SqueezeNetwork::_error (622) Unable to login to SN: Timed out waiting for data
    [20-07-22 15:07:01.6083] Slim::Web::JSONRPC::requestWrite (485) Context not found in requestWrite!!!!
    [20-07-22 15:07:32.1147] Slim::Networking::SqueezeNetwork::_error (622) Unable to login to SN: 503 Service Temporarily Unavailable
    [20-07-22 15:07:32.1152] Slim::Networking::SqueezeNetwork::_init_error (212) Unable to login to mysqueezebox.com, sync is disabled: 503 Service Temporarily Unavailable (http://www.mysqueezebox.com)
    [20-07-22 15:07:32.1158] Slim::Networking::SqueezeNetwork::_init_error (228) mysqueezebox.com sync init failed: 503 Service Temporarily Unavailable, will retry in 600 (http://www.mysqueezebox.com)
    [20-07-22 15:07:41.8583] Slim::Networking::SqueezeNetwork::_error (622) Unable to login to SN: Timed out waiting for data
    [20-07-22 15:07:41.8588] Slim::Web::JSONRPC::requestWrite (485) Context not found in requestWrite!!!!
    [20-07-22 15:08:05.4212] Slim::Networking::SqueezeNetwork::_error (622) Unable to login to SN: 503 Service Temporarily Unavailable
    [20-07-22 15:08:23.4096] Slim::Networking::SqueezeNetwork::_error (622) Unable to login to SN: Timed out waiting for data
    [20-07-22 15:08:23.4104] Slim::Networking::SqueezeNetwork::Players::_players_error (354) Unable to get players from SN: Timed out waiting for data, retrying in 604800 seconds
    [20-07-22 15:08:31.3119] Slim::Networking::SqueezeNetwork::_error (622) Unable to login to SN: 503 Service Temporarily Unavailable
    [20-07-22 15:09:26.3508] Slim::Networking::SqueezeNetwork::_error (622) Unable to login to SN: Timed out waiting for data
    [20-07-22 15:09:26.3514] Slim::Web::JSONRPC::requestWrite (485) Context not found in requestWrite!!!!

  7. #7
    Senior Member
    Join Date
    Jan 2011
    Location
    Staffordshire. UK
    Posts
    4,249
    Quote Originally Posted by lightsout View Post
    This is all I see.

    [20-07-23 12:33:26.9341] Slim::Networking::SqueezeNetwork::_init_error (212) Unable to login to mysqueezebox.com, sync is disabled: Timed out waiting for data (http://www.mysqueezebox.com)
    [20-07-23 12:33:26.9346] Slim::Networking::SqueezeNetwork::_init_error (228) mysqueezebox.com sync init failed: Timed out waiting for data, will retry in 300 (http://www.mysqueezebox.com)
    [20-07-23 12:33:28.6636] Slim::Networking::SqueezeNetwork::_error (622) Unable to login to SN: Timed out waiting for data
    [20-07-23 12:33:28.6640] Slim::Web::JSONRPC::requestWrite (485) Context not found in requestWrite!!!!

    A quick check is to click on one of the links above.

    It should take you to the login page.

    ronnie

  8. #8
    Junior Member
    Join Date
    Jul 2020
    Posts
    22
    Yup....me too.

    I'm doing network captures right now. was on LMS 7.9, now 7.8....about to downgrade further.

    Both on my raspberry pi and windows 7.

    Frustrating.

  9. #9
    Junior Member
    Join Date
    Jul 2020
    Posts
    22
    OP, I have been fighting something very similar. What I noticed is if I browsed to:

    http://mysqueezebox.com I would be directed to an adware page
    https://mysqueezebox.com was fine

    My network captures showed that the squeezebox processes use http:// .

    Wondering why the differences between http / https, I then update my DNS settings on my router to use google DNS vs. defaults from my ISP.

    After doing this, then rebooting my windows machine things started working.

  10. #10
    Senior Member
    Join Date
    Apr 2005
    Location
    UK/London
    Posts
    3,987
    Put the www in front when you do your own local test
    Paul Webster
    http://dabdig.blogspot.com
    Author of "Now Playing" plugins covering Radio France (FIP etc), PlanetRadio (Bauer - Kiss, Absolute, Scala, JazzFM etc), KCRW, Supla Finland, ABC Australia, CBC/Radio-Canada and RTE Ireland

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