> Did you get any answers back from Tidal? Or otherwise a workaround will
> be necessary?

Thanks for reminding me to ask them again. Unfortunately no, there's
been no good response so far. At first they claimed our requests were
not correct. But I fixed whatever they asked me to fix, and still I get
the same results. After I sent them the exact requests we do and the
responses we get I didn't hear back. I've sent them another mail.