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  1. #1
    Junior Member
    Join Date
    Apr 2020
    Posts
    2

    No sound streaming Tidal on Squeezebox Boom

    Hey - any help appreciated with the following.

    Deezer stopped supporting Squeezebox and I swapped to Tidal. During the free 30 day trial with Tidal my squeezebox coped admirably and I was able to transfer my playlists across from Deezer to Tidal and listen to whatever I want. When the free trial ended and Tidal requested me to input charging instructions the Squeezebox stopped making a noise - the music appears to buffer on the screen and play the track, but no audio.

    The same thing happened with my Roberts istream radio at this point, but it recovered on it's own and I can now stream and hear Tidal on it.

    Is the issue with Tidal or Squeezebox? I noticed another forum member had difficulty swapping subscription type within Tidal. When my Squeezebox works the quality of sound is so much better than the Roberts istream. Squeezebox was purchased 2010 and Roberts istream for kitchen in 2020. 10 years on Squeezebox still rocks (when it works that is!).

  2. #2
    Senior Member
    Join Date
    Jan 2011
    Location
    Staffordshire. UK
    Posts
    3,415
    When the free trial ended and Tidal requested me to input charging instructions

    When I have taken advantage of any "free" subscriptions from any/all of the content providers, they have all needed a payment ot be made.

    This payment is then deferred unti the "free" trial period expires and then should start (unless one has cancelled it during the trial period, in which case no pament has been taken).

    So I would check your mysqueezebox details are correct and then go

    LMS gui Home > My Apps > Tidal > Streaming quality > select which applies

    ronnie

  3. #3
    Junior Member
    Join Date
    Apr 2020
    Posts
    2

    Thank you Man in a van.

    Quote Originally Posted by Man in a van View Post
    When I have taken advantage of any "free" subscriptions from any/all of the content providers, they have all needed a payment ot be made.

    This payment is then deferred unti the "free" trial period expires and then should start (unless one has cancelled it during the trial period, in which case no pament has been taken).

    So I would check your mysqueezebox details are correct and then go

    LMS gui Home > My Apps > Tidal > Streaming quality > select which applies

    ronnie
    Hi Man in a Van

    Thank you for the suggestion. I have gone in to Tidal Settings. I am thinking that their free trial is their 'Hi-fi' more expensive option, and in entering my subscription I was opting for the basic package. It may be that the basic package does not stream to Squeezebox. I have written to Tidal to ask. Cheers

  4. #4
    Senior Member
    Join Date
    Jan 2011
    Location
    Staffordshire. UK
    Posts
    3,415
    Quote Originally Posted by Brianw193 View Post
    Hi Man in a Van

    Thank you for the suggestion. I have gone in to Tidal Settings. I am thinking that their free trial is their 'Hi-fi' more expensive option, and in entering my subscription I was opting for the basic package. It may be that the basic package does not stream to Squeezebox. I have written to Tidal to ask. Cheers
    Basic would just MP3

    Try selecting that and maybe restart LMS if still no sound (also check the Player volume output in Settings > Audio)

    ronnie

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