I've bought a Liv Zen (former Innuos product) and I can't get Tidal to work in HD. It works fine on my RPi. After trying everything, I've worked out that is probably because the RPi is registered on My Squeezebox account but the Zen won't. The Zen was registered on another account and the seller will not respond to messages.
My question is, who can I ask to transfer the Zen to my Squeezebox account? I think I know the email of the previous user's account.
Thanks in advance.
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2019-12-19, 09:39 #1Junior Member
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- Nov 2019
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How do I add a second hand player to my Squeezebox account?
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2019-12-19, 09:48 #2Senior Member
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- Feb 2008
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It isn't a squeezebox player, is it?
Originally Posted by Lawrence001
LMS server: O2 Joggler with Jivelite, Pi Zero W with PcP 6.0
Amp: Denon PMA-50
Players/Speakers: Touch, Logitech Radios, Sonos Play 1s & Beam, Libratone Zipp, GGMM E2 & E3, Yamaha WXAD-010, Loewe Airspeaker, Google Chromecast Audio, Home Mini & Nest Hub, Amazon Echo 2,3 and Show5, Pioneer WX-SMA1, Roberts S1, O2 Joggler, Cisco Joggler, Fiio M6, Avantree Priva BT transmitter
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2019-12-19, 12:39 #3Senior Member
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- Staffordshire. UK
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In a sense, it is. It uses LMS Originally Posted by castalla
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2019-12-19, 13:14 #4Senior Member
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- May 2008
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If you PM @mherger with the unit's MAC address, the previously registered email, and your mysqueezebox.com account, he can likely switch it over.
Last edited by garym; 2019-12-19 at 13:24.
Home: Pi4B-8GB/pCP7.x/4TB>LMS 8.1.x>Transporter, Touch, Boom, Radio (all ethernet)
Cottage: rPi4B-4GB/pCP7.x/4TB>LMS 8.1.x>Touch>Benchmark DAC I, Boom, Radio w/Battery (Radio WIFI)
Office: Win10(64)>foobar2000
The Wild: rPi3B+/pCP4.0/4TB>hifiberry Dac+Pro (LMS & Squeezelite)
Controllers: iPhone11 & iPadAir3 (iPeng), CONTROLLER, Material Skin, or SqueezePlay 7.8 on Win10(64)
Files: Ripping: dbpoweramp > FLAC; Post-rip: mp3tag, PerfectTunes, TuneFusion; Streaming: Spotify
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2019-12-19, 13:15 #5Senior Member
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- Feb 2008
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- 5,125
Interesting. Originally Posted by Man in a van
LMS server: O2 Joggler with Jivelite, Pi Zero W with PcP 6.0
Amp: Denon PMA-50
Players/Speakers: Touch, Logitech Radios, Sonos Play 1s & Beam, Libratone Zipp, GGMM E2 & E3, Yamaha WXAD-010, Loewe Airspeaker, Google Chromecast Audio, Home Mini & Nest Hub, Amazon Echo 2,3 and Show5, Pioneer WX-SMA1, Roberts S1, O2 Joggler, Cisco Joggler, Fiio M6, Avantree Priva BT transmitter
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2019-12-19, 15:34 #6Junior Member
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- Nov 2019
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- 27
Thanks guys I'll try and PM him now if I can work out how to do it
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2019-12-19, 15:49 #7Senior Member
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- Feb 2007
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- Brindle
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Find one of his posts and click on his name. Originally Posted by Lawrence001
Thanks guys I'll try and PM him now if I can work out how to do it
Server - LMS 8.2.0 Pi4B 4GB/Argon one case/pCP v7.0.1 - 75K library, playlists & LMS cache on SSD (ntfs)
Study - Pi3B/pCP 7.0.1/pi screen/AlloBoss DAC HAT/Ruark MR1 Mk2
Lounge - Pi2/pCP 6.0.0 > HiFiBerry DIGI+ > AudioEngine DAC1 > AVI DM5
Dining Room - Pi3B/pCP/Bluetooth/Echo Show 8
Garage - DAC32 > Edifier speakers
Spares - 2xTouch, 1xSB Radio. 1xSB3, 6xRPi
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2019-12-20, 07:35 #8Junior Member
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- Nov 2019
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I managed to work it out and he very kindly checked my MAC. Unfortunately it seems it's not registered and there must be another problem.
It's very strange, the Zen is not showing up in my players, and yet it's getting the Tidal account details from the My Squeezebox Tidal details. Is there something else that could be causing this.
Also it will only play MP3 quality despite me having a Tidal Hifi account. The RPi also running Squeezelite which does show on my players has no such problem. If it's not the issue with registering the Zen player then what else could cause it?
Grateful for any ideas please...
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2019-12-20, 08:04 #9Senior Member
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- Oct 2005
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- Ireland
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Not familiar with this product so start with generric stuff and your setup.
Are you using standard LMS ?
If so what "type" of player is the Liv showing up in the LMS WebUI/Settings/Info ?
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2019-12-20, 16:14 #10Junior Member
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- Nov 2019
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- 27
Thanks I'll try and have a look before I go away, otherwise I'll get back onto this in the new year.
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