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  1. #1
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    No network and apps not listing in LMS but are available from squeezelite player

    Hi,

    I've been running LMS for a few years, with Spotify - Spotty amd youtube apps. Both have shown up in LMS and on my player (squeezelite), but were suddenly gone from the LMS web interface (although still installed.

    The log is listing loads of network-related errors, but network is fine from the host running LMS.

    2019-11-08 19:04:42 squeezeboxserver_safe stopped.
    2019-11-10 18:01:22 squeezeboxserver_safe started.
    [19-11-10 18:01:24.8504] main::init (387) Starting Logitech Media Server (v7.9.2, 1572699180, Sat Nov 2 14:13:52 CET 2019) perl 5.026002 - x86_64-linux-gnu-thread-multi
    [19-11-10 18:01:25.2051] Slim::Utils::IPDetect::_init (140) Warning: Couldn't call connect() - falling back to 127.0.0.1
    [19-11-10 18:01:26.2995] Slim::Networking::Async::connect (115) Failed to connect to www.mysqueezebox.com:443, because
    Net::HTTP: connect: Network is unreachable
    [19-11-10 18:01:26.3000] Slim::Formats::XML::gotErrorViaHTTP (339) Error: getting https://www.mysqueezebox.com/api/sounds/v1/opml
    Connect timed out: Network is unreachable
    [19-11-10 18:01:26.3003] Slim::Plugin::Sounds::Plugin::_gotSoundsError (83) Error: Unable to cache Sounds & Effects menu from SN: Connect timed out: Network is unreachable
    [19-11-10 18:01:26.3024] Slim::Networking::Async::connect (115) Failed to connect to repos.squeezecommunity.org:443, because
    Net::HTTP: connect: Network is unreachable
    [19-11-10 18:01:26.3028] Slim::Networking::Repositories::__ANON__ (146) Failed to fetch https://repos.squeezecommunity.org/extensions.xml: Connect timed out: Network is unreachable
    [19-11-10 18:01:26.3031] Slim::Networking::Repositories::__ANON__ (149) https lookup failed - trying plain text http instead: http://repos.squeezecommunity.org/extensions.xml
    [19-11-10 18:01:26.3072] Slim::Networking::Async::connect (115) Failed to connect to sourceforge.net:443, because
    Net::HTTP: connect: Network is unreachable
    [19-11-10 18:01:26.3078] Slim::Networking::Repositories::__ANON__ (146) Failed to fetch https://sourceforge.net/projects/bpa...ease-repo.xml: Connect timed out: Network is unreachable
    [19-11-10 18:01:26.3085] Slim::Networking::Repositories::__ANON__ (149) https lookup failed - trying plain text http instead: http://sourceforge.net/projects/bpap...lease-repo.xml
    [19-11-10 18:01:26.3121] Slim::Networking::Async::connect (115) Failed to connect to www.mysqueezebox.com:443, because
    Net::HTTP: connect: Network is unreachable
    [19-11-10 18:01:26.3141] Slim::Networking::SqueezeNetwork::_error (497) Unable to login to SN: Connect timed out: Network is unreachable
    [19-11-10 18:01:26.3145] Slim::Networking::SqueezeNetwork::_init_error (177) Unable to login to mysqueezebox.com, sync is disabled: Connect timed out: Network is unreachable (https://www.mysqueezebox.com)
    [19-11-10 18:01:26.3151] Slim::Networking::SqueezeNetwork::_init_error (193) mysqueezebox.com sync init failed: Connect timed out: Network is unreachable, will retry in 31200 (https://www.mysqueezebox.com)
    [19-11-10 18:01:26.3183] Slim::Formats::XML::gotErrorViaHTTP (339) Error: getting http://opml.radiotime.com/Index.aspx?partnerId=16
    Connect timed out: Transport endpoint is not connected
    [19-11-10 18:01:26.3187] Slim::Plugin::InternetRadio::Plugin::_gotRadioErro r (72) Unable to retrieve radio directory from SN: Connect timed out: Transport endpoint is not connected
    [19-11-10 18:01:30.1312] Slim::Web::Cometd::handler (422) errorNeedsClient: fe:c6:a1:a2:3a:bf, status, -, 10, menu:menu, useContextMenu:1, subscribe:600
    [19-11-10 18:01:30.6701] Slim::Web::JSONRPC::requestMethod (486) fe:c6:a1:a2:3a:bf: request not dispatchable!
    [19-11-10 18:01:32.2307] Slim::Web::Cometd::handler (422) errorNeedsClient: fe:c6:a1:a2:3a:bf, status, -, 10, menu:menu, useContextMenu:1, subscribe:600
    [19-11-10 18:02:26.0377] Slim::Networking::Async::connect (115) Failed to connect to www.mysqueezebox.com:443, because
    Net::HTTP: connect: timeout
    [19-11-10 18:02:26.0386] Slim::Utils::Update::checkVersionError (185) There was an error while checking for updates to Logitech Media Server:
    Connect timed out: Connection timed out

    ogitech Media Server Status
    Logitech Media Server Version: 7.9.2 - 1572699180 @ Sat Nov 2 14:13:52 CET 2019
    Hostname: media-pc
    Server IP Address: 192.168.253.85
    Server HTTP Port Number: 9000
    Operating system: Debian - EN - utf8
    Platform Architecture: x86_64-linux
    Perl Version: 5.26.2 - x86_64-linux-gnu-thread-multi
    Audio::Scan: 0.95
    IO::Socket::SSL: 2.060
    Database Version: DBD::SQLite 1.58 (sqlite 3.22.0)
    Total Players Recognized: 1


    Can anyone help me understand what's going on?

    BR.

    --Marius--

  2. #2
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    Quote Originally Posted by Learnincurve View Post
    Hi,

    I've been running LMS for a few years, with Spotify - Spotty amd youtube apps. Both have shown up in LMS and on my player (squeezelite), but were suddenly gone from the LMS web interface (although still installed.

    The log is listing loads of network-related errors, but network is fine from the host running LMS.

    2019-11-08 19:04:42 squeezeboxserver_safe stopped.
    2019-11-10 18:01:22 squeezeboxserver_safe started.
    [19-11-10 18:01:24.8504] main::init (387) Starting Logitech Media Server (v7.9.2, 1572699180, Sat Nov 2 14:13:52 CET 2019) perl 5.026002 - x86_64-linux-gnu-thread-multi
    [19-11-10 18:01:25.2051] Slim::Utils::IPDetect::_init (140) Warning: Couldn't call connect() - falling back to 127.0.0.1
    [19-11-10 18:01:26.2995] Slim::Networking::Async::connect (115) Failed to connect to www.mysqueezebox.com:443, because
    Net::HTTP: connect: Network is unreachable
    [19-11-10 18:01:26.3000] Slim::Formats::XML::gotErrorViaHTTP (339) Error: getting https://www.mysqueezebox.com/api/sounds/v1/opml
    Connect timed out: Network is unreachable
    [19-11-10 18:01:26.3003] Slim::Plugin::Sounds::Plugin::_gotSoundsError (83) Error: Unable to cache Sounds & Effects menu from SN: Connect timed out: Network is unreachable
    [19-11-10 18:01:26.3024] Slim::Networking::Async::connect (115) Failed to connect to repos.squeezecommunity.org:443, because
    Net::HTTP: connect: Network is unreachable
    [19-11-10 18:01:26.3028] Slim::Networking::Repositories::__ANON__ (146) Failed to fetch https://repos.squeezecommunity.org/extensions.xml: Connect timed out: Network is unreachable
    [19-11-10 18:01:26.3031] Slim::Networking::Repositories::__ANON__ (149) https lookup failed - trying plain text http instead: http://repos.squeezecommunity.org/extensions.xml
    [19-11-10 18:01:26.3072] Slim::Networking::Async::connect (115) Failed to connect to sourceforge.net:443, because
    Net::HTTP: connect: Network is unreachable
    [19-11-10 18:01:26.3078] Slim::Networking::Repositories::__ANON__ (146) Failed to fetch https://sourceforge.net/projects/bpa...ease-repo.xml: Connect timed out: Network is unreachable
    [19-11-10 18:01:26.3085] Slim::Networking::Repositories::__ANON__ (149) https lookup failed - trying plain text http instead: http://sourceforge.net/projects/bpap...lease-repo.xml
    [19-11-10 18:01:26.3121] Slim::Networking::Async::connect (115) Failed to connect to www.mysqueezebox.com:443, because
    Net::HTTP: connect: Network is unreachable
    [19-11-10 18:01:26.3141] Slim::Networking::SqueezeNetwork::_error (497) Unable to login to SN: Connect timed out: Network is unreachable
    [19-11-10 18:01:26.3145] Slim::Networking::SqueezeNetwork::_init_error (177) Unable to login to mysqueezebox.com, sync is disabled: Connect timed out: Network is unreachable (https://www.mysqueezebox.com)
    [19-11-10 18:01:26.3151] Slim::Networking::SqueezeNetwork::_init_error (193) mysqueezebox.com sync init failed: Connect timed out: Network is unreachable, will retry in 31200 (https://www.mysqueezebox.com)
    [19-11-10 18:01:26.3183] Slim::Formats::XML::gotErrorViaHTTP (339) Error: getting http://opml.radiotime.com/Index.aspx?partnerId=16
    Connect timed out: Transport endpoint is not connected
    [19-11-10 18:01:26.3187] Slim::Plugin::InternetRadio::Plugin::_gotRadioErro r (72) Unable to retrieve radio directory from SN: Connect timed out: Transport endpoint is not connected
    [19-11-10 18:01:30.1312] Slim::Web::Cometd::handler (422) errorNeedsClient: fe:c6:a1:a2:3a:bf, status, -, 10, menu:menu, useContextMenu:1, subscribe:600
    [19-11-10 18:01:30.6701] Slim::Web::JSONRPC::requestMethod (486) fe:c6:a1:a2:3a:bf: request not dispatchable!
    [19-11-10 18:01:32.2307] Slim::Web::Cometd::handler (422) errorNeedsClient: fe:c6:a1:a2:3a:bf, status, -, 10, menu:menu, useContextMenu:1, subscribe:600
    [19-11-10 18:02:26.0377] Slim::Networking::Async::connect (115) Failed to connect to www.mysqueezebox.com:443, because
    Net::HTTP: connect: timeout
    [19-11-10 18:02:26.0386] Slim::Utils::Update::checkVersionError (185) There was an error while checking for updates to Logitech Media Server:
    Connect timed out: Connection timed out

    ogitech Media Server Status
    Logitech Media Server Version: 7.9.2 - 1572699180 @ Sat Nov 2 14:13:52 CET 2019
    Hostname: media-pc
    Server IP Address: 192.168.253.85
    Server HTTP Port Number: 9000
    Operating system: Debian - EN - utf8
    Platform Architecture: x86_64-linux
    Perl Version: 5.26.2 - x86_64-linux-gnu-thread-multi
    Audio::Scan: 0.95
    IO::Socket::SSL: 2.060
    Database Version: DBD::SQLite 1.58 (sqlite 3.22.0)
    Total Players Recognized: 1


    Can anyone help me understand what's going on?

    BR.

    --Marius--
    Any advice?

    I am considering completely removing/purging LMS and re-installing, but this will require a complete reconfiguration, which will take time.

    I don't want to go through all that without a good idea of what might be causing the problem and what to check first, but suspect that my problems might be something to do with Perl, as the log warnings I see are to do with perl networking.

    I'm running Ubuntu 18:10 (LTS)

    BR.

    --Marius--

  3. #3
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    Looks like network issue.
    A common problem is where LMS is started before the network connection is up & running. Then LMS will report no network yet network will be OK for all other application.

    To check this theory. Just stop & restart LMS - not Ubuntu and not the network.

  4. #4
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    Quote Originally Posted by bpa View Post
    Looks like network issue.
    A common problem is where LMS is started before the network connection is up & running. Then LMS will report no network yet network will be OK for all other application.

    To check this theory. Just stop & restart LMS - not Ubuntu and not the network.
    Thanks but unfortunately already tried that.

  5. #5
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    Quote Originally Posted by Learnincurve View Post
    Thanks but unfortunately already tried that.
    Do you have multiple network interfaces ?

    Is all internet LMS functionality broken but local network is OK (i.e can play files to local network connected player) ? or just some internet functionality is broken/erratic ?

    edit:

    What is the system
    DNS address ?
    Gateway address ?

  6. #6
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    Quote Originally Posted by bpa View Post
    Do you have multiple network interfaces ?

    Is all internet LMS functionality broken but local network is OK (i.e can play files to local network connected player) ? or just some internet functionality is broken/erratic ?

    edit:

    What is the system
    DNS address ?
    Gateway address ?
    Exactly: Local network is okay but looks like internet is broken.

    System is Xubuntu 18/10, running on hardware (no virtualisation).

    DNS server on local network (for lan-wide hostname lookup, including the host that LMS is running on and the only connected player - which connects fine), with forwarding from ISP, but resolv.conf in Ubuntu related distros recently points to a loopback address (netplan?), which I still haven't got my head around. Shell lookups and connections are fine, although mysqueezebox.com seems to drop icmp.
    Single interface on the host, which is the gateway.

    Cat5 ethernet to pfsense FW, with player and LMS separated by single switch.


    This seems to have stopped working quite recently (a month or so), as I was getting regular LMS updates. I only started poking around after YouTube and Spotty disappeared from my apps.

    BR.

    --Marius--
    Last edited by Learnincurve; 2019-11-12 at 05:56.

  7. #7
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    IT could be a DNS issue. Can you enable logging for network.asyncdns to DEBUG and see what is logged when you try to play a plain internet stream e.g. something via Tune-in.

  8. #8
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    Forgot to suggest one of the basics. Clear the caches when LMS is stopped. Clear the Browser cache and delete LMS cache.db

  9. #9
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    Quote Originally Posted by bpa View Post
    IT could be a DNS issue. Can you enable logging for network.asyncdns to DEBUG and see what is logged when you try to play a plain internet stream e.g. something via Tune-in.

    Here is some network info:


    # systemd-resolve --status enp2s0
    Link 2 (enp2s0)
    Current Scopes: DNS
    LLMNR setting: yes
    MulticastDNS setting: no
    DNSOverTLS setting: no
    DNSSEC setting: no
    DNSSEC supported: no
    Current DNS Server: 192.168.253.1
    DNS Servers: 192.168.253.1
    DNS Domain: ~.
    schrecker.bogus


    # route
    Kernel IP routing table
    Destination Gateway Genmask Flags Metric Ref Use Iface
    default pfsense 0.0.0.0 UG 0 0 0 enp2s0
    default pfsense 0.0.0.0 UG 100 0 0 enp2s0
    192.168.253.0 0.0.0.0 255.255.255.0 U 100 0 0 enp2s0


    # ifconfig -a
    enp2s0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500
    inet 192.168.253.85 netmask 255.255.255.0 broadcast 192.168.253.255
    inet6 fe80::b71:1feb:82f0:389c prefixlen 64 scopeid 0x20<link>
    ether 94:c6:91:11:2c:48 txqueuelen 1000 (Ethernet)
    RX packets 887940 bytes 800544636 (800.5 MB)
    RX errors 0 dropped 0 overruns 0 frame 0
    TX packets 830639 bytes 863124052 (863.1 MB)
    TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0

    lo: flags=73<UP,LOOPBACK,RUNNING> mtu 65536
    inet 127.0.0.1 netmask 255.0.0.0
    inet6 ::1 prefixlen 128 scopeid 0x10<host>
    loop txqueuelen 1000 (Local Loopback)
    RX packets 35215 bytes 4002346 (4.0 MB)
    RX errors 0 dropped 0 overruns 0 frame 0
    TX packets 35215 bytes 4002346 (4.0 MB)
    TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0


    tail of log:

    Connect timed out: Transport endpoint is not connected
    [19-11-10 18:01:26.3187] Slim::Plugin::InternetRadio::Plugin::_gotRadioErro r (72) Unable to retrieve radio directory from SN: Connect timed out: Transport endpoint is not connected
    [19-11-10 18:01:30.1312] Slim::Web::Cometd::handler (422) errorNeedsClient: fe:c6:a1:a2:3a:bf, status, -, 10, menu:menu, useContextMenu:1, subscribe:600
    [19-11-10 18:01:30.6701] Slim::Web::JSONRPC::requestMethod (486) fe:c6:a1:a2:3a:bf: request not dispatchable!
    [19-11-10 18:01:32.2307] Slim::Web::Cometd::handler (422) errorNeedsClient: fe:c6:a1:a2:3a:bf, status, -, 10, menu:menu, useContextMenu:1, subscribe:600
    [19-11-10 18:02:26.0377] Slim::Networking::Async::connect (115) Failed to connect to www.mysqueezebox.com:443, because
    Net::HTTP: connect: timeout
    [19-11-10 18:02:26.0386] Slim::Utils::Update::checkVersionError (185) There was an error while checking for updates to Logitech Media Server:
    Connect timed out: Connection timed out
    [19-11-11 02:42:36.0662] Slim::Networking::Async::connect (115) Failed to connect to www.mysqueezebox.com:443, because
    Net::HTTP: connect: timeout
    [19-11-11 02:42:36.0670] Slim::Networking::SqueezeNetwork::_error (497) Unable to login to SN: Connect timed out: Connection timed out
    [19-11-11 02:42:36.0677] Slim::Networking::SqueezeNetwork::_init_error (177) Unable to login to mysqueezebox.com, sync is disabled: Connect timed out: Connection timed out (https://www.mysqueezebox.com)
    [19-11-11 02:42:36.0686] Slim::Networking::SqueezeNetwork::_init_error (193) mysqueezebox.com sync init failed: Connect timed out: Connection timed out, will retry in 31500 (https://www.mysqueezebox.com)
    [19-11-11 11:28:46.0671] Slim::Networking::Async::connect (115) Failed to connect to www.mysqueezebox.com:443, because
    Net::HTTP: connect: timeout
    [19-11-11 11:28:46.0679] Slim::Networking::SqueezeNetwork::_error (497) Unable to login to SN: Connect timed out: Connection timed out
    [19-11-11 11:28:46.0686] Slim::Networking::SqueezeNetwork::_init_error (177) Unable to login to mysqueezebox.com, sync is disabled: Connect timed out: Connection timed out (https://www.mysqueezebox.com)
    [19-11-11 11:28:46.0695] Slim::Networking::SqueezeNetwork::_init_error (193) mysqueezebox.com sync init failed: Connect timed out: Connection timed out, will retry in 31800 (https://www.mysqueezebox.com)
    [19-11-11 17:15:03.8750] Plugins::BBCiPlayer::BBCOnAir::__ANON__ (213) error fetching RadioPlayer BBC data while playing so try fetching again
    [19-11-11 17:19:04.5812] Plugins::BBCiPlayer::BBCOnAir::__ANON__ (213) error fetching RadioPlayer BBC data while playing so try fetching again
    [19-11-11 18:02:26.0421] Slim::Networking::Async::connect (115) Failed to connect to www.mysqueezebox.com:443, because
    Net::HTTP: connect: timeout
    [19-11-11 18:02:26.0429] Slim::Utils::Update::checkVersionError (185) There was an error while checking for updates to Logitech Media Server:
    Connect timed out: Connection timed out
    [19-11-11 18:54:43.9624] Slim::Networking::Async::connect (115) Failed to connect to www.mysqueezebox.com:443, because
    Net::HTTP: connect: timeout
    [19-11-11 20:19:56.0686] Slim::Networking::Async::connect (115) Failed to connect to www.mysqueezebox.com:443, because
    Net::HTTP: connect: timeout
    [19-11-11 20:19:56.0693] Slim::Networking::SqueezeNetwork::_error (497) Unable to login to SN: Connect timed out: Connection timed out
    [19-11-11 20:19:56.0701] Slim::Networking::SqueezeNetwork::_init_error (177) Unable to login to mysqueezebox.com, sync is disabled: Connect timed out: Connection timed out (https://www.mysqueezebox.com)
    [19-11-11 20:19:56.0710] Slim::Networking::SqueezeNetwork::_init_error (193) mysqueezebox.com sync init failed: Connect timed out: Connection timed out, will retry in 32100 (https://www.mysqueezebox.com)
    [19-11-12 05:16:06.0673] Slim::Networking::Async::connect (115) Failed to connect to www.mysqueezebox.com:443, because
    Net::HTTP: connect: timeout
    [19-11-12 05:16:06.0681] Slim::Networking::SqueezeNetwork::_error (497) Unable to login to SN: Connect timed out: Connection timed out
    [19-11-12 05:16:06.0688] Slim::Networking::SqueezeNetwork::_init_error (177) Unable to login to mysqueezebox.com, sync is disabled: Connect timed out: Connection timed out (https://www.mysqueezebox.com)
    [19-11-12 05:16:06.0698] Slim::Networking::SqueezeNetwork::_init_error (193) mysqueezebox.com sync init failed: Connect timed out: Connection timed out, will retry in 32400 (https://www.mysqueezebox.com)
    [19-11-12 14:17:16.0456] Slim::Networking::Async::connect (115) Failed to connect to www.mysqueezebox.com:443, because
    Net::HTTP: connect: timeout
    [19-11-12 14:17:16.0464] Slim::Networking::SqueezeNetwork::_error (497) Unable to login to SN: Connect timed out: Connection timed out
    [19-11-12 14:17:16.0471] Slim::Networking::SqueezeNetwork::_init_error (177) Unable to login to mysqueezebox.com, sync is disabled: Connect timed out: Connection timed out (https://www.mysqueezebox.com)
    [19-11-12 14:17:16.0480] Slim::Networking::SqueezeNetwork::_init_error (193) mysqueezebox.com sync init failed: Connect timed out: Connection timed out, will retry in 32700 (https://www.mysqueezebox.com)
    [19-11-12 18:01:56.2541] Slim::Networking::Async::connect (115) Failed to connect to www.mysqueezebox.com:443, because
    Net::HTTP: connect: Connection refused
    [19-11-12 18:01:56.2548] Slim::Utils::Update::checkVersionError (185) There was an error while checking for updates to Logitech Media Server:
    Connect timed out: Connection refused

    <----- (network.asyncdns) - Asynchronous DNS Logging DEBUG enabled ------->

    [19-11-12 19:46:11.7138] Slim::Networking::Async:NS::__ANON__ (76) Got DNS response 104.17.107.184 for opml.radiotime.com (ttl 0)
    [19-11-12 19:46:22.0679] Slim::Networking::Async:NS::__ANON__ (76) Got DNS response 104.17.107.184 for opml.radiotime.com (ttl 0)
    [19-11-12 19:46:37.1326] Slim::Networking::Async:NS::__ANON__ (76) Got DNS response 104.17.107.184 for opml.radiotime.com (ttl 0)
    [19-11-12 19:46:41.1987] Slim::Networking::Async:NS::__ANON__ (76) Got DNS response 104.17.107.184 for opml.radiotime.com (ttl 0)
    [19-11-12 19:46:46.3016] Slim::Networking::Async:NS::__ANON__ (76) Got DNS response 104.17.107.184 for opml.radiotime.com (ttl 0)
    [19-11-12 19:46:46.6546] Slim::Networking::Async:NS::__ANON__ (76) Got DNS response 104.17.58.239 for cdn-profiles.tunein.com (ttl 141)
    [19-11-12 19:46:50.6857] Slim::Networking::Async:NS::__ANON__ (76) Got DNS response 104.17.107.184 for opml.radiotime.com (ttl 0)
    [19-11-12 19:46:50.6921] Slim::Networking::Async:NS::__ANON__ (76) Got DNS response 104.17.107.184 for opml.radiotime.com (ttl 0)
    [19-11-12 19:46:50.8956] Slim::Networking::Async:NS::__ANON__ (76) Got DNS response 104.17.107.184 for opml.radiotime.com (ttl 0)
    [19-11-12 19:46:50.9279] Slim::Networking::Async:NS::__ANON__ (76) Got DNS response 109.70.165.5 for stream.gbtimes.com (ttl 300)

    Stream lookup is fast and stream plays fine

  10. #10
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    Quote Originally Posted by bpa View Post
    Forgot to suggest one of the basics. Clear the caches when LMS is stopped. Clear the Browser cache and delete LMS cache.db
    Thanks for the advice, I see three cache.db files (when the server is running:

    locate cache.db
    /var/lib/squeezeboxserver/cache/cache.db
    /var/lib/squeezeboxserver/cache/cache.db-shm
    /var/lib/squeezeboxserver/cache/cache.db-wal

    Should I delete all three?

    Firefox and Chrome caches deleted.

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