Keep in mind Logitech's core business is cheap commodity items. If everyone is willing to pay 3x current pricing for their mice, keyboards, computer speakers, web cams, remotes, etc.. then Logitech can provide the same level of support as medium/high end audio manufacturers. Or, at minimum, only buy directly from the Logitech site so that Logitech gets full MSRP instead of only wholesale pricing to a third party seller. But that isn't how we shop for such commodity items. We google shop these items and then select "sort by price" to actually purchase it!

*WE* drive the prices down, then complain when commodity pricing and low margins lack white glove customer service and support. ...... can't have it both ways.