Cannot access favourites - connection times out

[lnrvdk]

Hello

Since this morning I have not been able to access my favourites on neither my SB Touch or SB Boom. I can choose a radio channel through the radio menu, but it is quite time consuming to search for a channel every time I want to switch channel.

Does anyone have the same problem with accessing favourites?

Greetings from Lars

[karlek]

There is a guy in the German Squeezebox-Forum who seems to have the same problem.
What does settings-Advanced-network diagnostic tell you?

[lnrvdk]

There is a guy in the German Squeezebox-Forum who seems to have the same problem.
What does settings-Advanced-network diagnostic tell you?

Hello Karlek - thank you for replying. The network is connected without any problems. Strange... :-(

[karlek]

I tried with my Boom and got „Connect time out“ either. But when connected to LMS my Boom has access to the Favorites even on mysbc.
The german guy got „Ping not ok“ on diagnostics, by the way.

[lnrvdk]

I'm happy to see, that my favourites are working again this morning :-D

[mherger]

> I'm happy to see, that my favourites are working again this morning :-D

Thanks for the heads up. We did indeed have a hiccup in one of our
datacenters. Should be fixed now.

--

Michael

[slartibartfast]

> I'm happy to see, that my favourites are working again this morning :-D

Thanks for the heads up. We did indeed have a hiccup in one of our
datacenters. Should be fixed now.

--

Michael

Does that explain why some of my icons disappeared yesterday but have now returned? (Staff picks, podcasts, Tunein, Sounds and effects)

Sent from my SM-G900F using Tapatalk

[mherger]

> Does that explain why some of my icons disappeared yesterday but have
> now returned? (Staff picks, podcasts, Tunein, Sounds and effects)

Very possible. There was a network connectivity issue between some of
the hosts.

--

Michael