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  1. #1
    Senior Member Ikabob's Avatar
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    Spotty present but all empty

    I think I now have a stable LMS including the Spotify plugin.
    ( thanks to Michael and members of this forum) But, when I open Spotty in LMS, all the categories are supposedly showing and available, BUT they are all “empty”. Prior to my Spotty issue I had many saved albums et cetera. Now in LMS they are “empty”. Outside of LMS, on my Spotify app they are present and functional.

    Is there a way to get those Spotty categories filled again on LMS???
    Thank you.
    Last edited by Ikabob; 2019-06-13 at 03:44. Reason: G
    Ikabob


    Squeezebox Touch w/LMS V7.9; Benchmark DAC1 USB;Marantz Pre-amp; SAE Amplifier;ESS Heil Speakers(main listening speakers plus various additional speakers).
    Multiple players: SqueezeBooms,SqueezeRadios; SB3;
    Services:Rhapsody;Slacker;RadioTunes;Spotify (+Triode's Plugin);CalmRadio,Napster,
    Ipeng remote controller.

  2. #2
    Babelfish's Best Boy mherger's Avatar
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    Spotty present but all empty

    Please check your server.log, you can find it linked in Settings/Information

    --

    Michael

  3. #3
    Senior Member Ikabob's Avatar
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    Server log when freeze

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    error getting token MercuryError
    [19-06-13 07:00:07.5612] Plugins::Spotty::API::_gotTokenResponse (194) Failed to get Spotify access token
    [19-06-13 07:00:32.8953] Plugins::Spotty::API::_gotTokenResponse (179) Failed to get Spotify access token: malformed JSON string, neither array, object, number, string or atom, at character offset 0 (before "error getting token ...") at C:\ProgramData\Squeezebox\Cache\InstalledPlugins/Plugins/Spotty/API.pm line 176.

    error getting token MercuryError
    [19-06-13 07:00:32.8957] Plugins::Spotty::API::_gotTokenResponse (194) Failed to get Spotify access token
    [19-06-13 07:12:25.7383] Plugins::Spotty::API::_gotTokenResponse (179) Failed to get Spotify access token: 'true' expected, at character offset 0 (before "thread 'main' panick...") at C:\ProgramData\Squeezebox\Cache\InstalledPlugins/Plugins/Spotty/API.pm line 176.

    thread 'main' panicked at 'called `Result::unwrap()` on an `Err` value: Custom { kind: Other, error: StringError("bytes remaining on stream") }', src\libcore\result.rs:997:5
    [19-06-13 07:12:25.7389] Plugins::Spotty::API::_gotTokenResponse (194) Failed to get Spotify access token
    [19-06-13 07:12:58.5240] Plugins::Spotty::API::_gotTokenResponse (179) Failed to get Spotify access token: malformed JSON string, neither array, object, number, string or atom, at character offset 0 (before "error getting token ...") at C:\ProgramData\Squeezebox\Cache\InstalledPlugins/Plugins/Spotty/API.pm line 176.

    error getting token MercuryError
    [19-06-13 07:12:58.5244] Plugins::Spotty::API::_gotTokenResponse (194) Failed to get Spotify access token
    [19-06-13 07:13:27.3058] Plugins::Spotty::API::_gotTokenResponse (179) Failed to get Spotify access token: malformed JSON string, neither array, object, number, string or atom, at character offset 0 (before "error getting token ...") at C:\ProgramData\Squeezebox\Cache\InstalledPlugins/Plugins/Spotty/API.pm line 176.

    error getting token MercuryError
    [19-06-13 07:13:27.3063] Plugins::Spotty::API::_gotTokenResponse (194) Failed to get Spotify access token
    [19-06-13 07:14:31.3369] Plugins::Spotty::API::_gotTokenResponse (179) Failed to get Spotify access token: malformed JSON string, neither array, object, number, string or atom, at character offset 0 (before "error getting token ...") at C:\ProgramData\Squeezebox\Cache\InstalledPlugins/Plugins/Spotty/API.pm line 176.

    error getting token MercuryError
    [19-06-13 07:14:31.3375] Plugins::Spotty::API::_gotTokenResponse (194) Failed to get Spotify access token
    [19-06-13 07:15:56.7232] Plugins::Spotty::API::_gotTokenResponse (179) Failed to get Spotify access token: malformed JSON string, neither array, object, number, string or atom, at character offset 0 (before "error getting token ...") at C:\ProgramData\Squeezebox\Cache\InstalledPlugins/Plugins/Spotty/API.pm line 176.

    error getting token MercuryError
    [19-06-13 07:15:56.7237] Plugins::Spotty::API::_gotTokenResponse (194) Failed to get Spotify access token
    [19-06-13 07:17:22.2370] Plugins::Spotty::API::_gotTokenResponse (179) Failed to get Spotify access token: malformed JSON string, neither array, object, number, string or atom, at character offset 0 (before "error getting token ...") at C:\ProgramData\Squeezebox\Cache\InstalledPlugins/Plugins/Spotty/API.pm line 176.

    error getting token MercuryError
    [19-06-13 07:17:22.2375] Plugins::Spotty::API::_gotTokenResponse (194) Failed to get Spotify access token
    [19-06-13 07:18:47.5583] Plugins::Spotty::API::_gotTokenResponse (179) Failed to get Spotify access token: malformed JSON string, neither array, object, number, string or atom, at character offset 0 (before "error getting token ...") at C:\ProgramData\Squeezebox\Cache\InstalledPlugins/Plugins/Spotty/API.pm line 176.

    error getting token MercuryError
    [19-06-13 07:18:47.5588] Plugins::Spotty::API::_gotTokenResponse (194) Failed to get Spotify access token
    [19-06-13 07:20:13.1628] Plugins::Spotty::API::_gotTokenResponse (179) Failed to get Spotify access token: malformed JSON string, neither array, object, number, string or atom, at character offset 0 (before "error getting token ...") at C:\ProgramData\Squeezebox\Cache\InstalledPlugins/Plugins/Spotty/API.pm line 176.

    error getting token MercuryError
    [19-06-13 07:20:13.1633] Plugins::Spotty::API::_gotTokenResponse (194) Failed to get Spotify access token
    [19-06-13 07:21:38.5418] Plugins::Spotty::API::_gotTokenResponse (179) Failed to get Spotify access token: malformed JSON string, neither array, object, number, string or atom, at character offset 0 (before "error getting token ...") at C:\ProgramData\Squeezebox\Cache\InstalledPlugins/Plugins/Spotty/API.pm line 176.

    error getting token MercuryError
    [19-06-13 07:21:38.5422] Plugins::Spotty::API::_gotTokenResponse (194) Failed to get Spotify access token
    [19-06-13 07:23:52.6356] Plugins::Spotty::API::_gotTokenResponse (179) Failed to get Spotify access token: malformed JSON string, neither array, object, number, string or atom, at character offset 0 (before "error getting token ...") at C:\ProgramData\Squeezebox\Cache\InstalledPlugins/Plugins/Spotty/API.pm line 176.

    error getting token MercuryError
    [19-06-13 07:23:52.6360] Plugins::Spotty::API::_gotTokenResponse (194) Failed to get Spotify access token
    [19-06-13 07:26:35.5485] Plugins::Spotty::API::_gotTokenResponse (179) Failed to get Spotify access token: malformed JSON string, neither array, object, number, string or atom, at character offset 0 (before "error getting token ...") at C:\ProgramData\Squeezebox\Cache\InstalledPlugins/Plugins/Spotty/API.pm line 176.

    error getting token MercuryError
    [19-06-13 07:26:35.5489] Plugins::Spotty::API::_gotTokenResponse (194) Failed to get Spotify access token


    --
    Ikabob


    Squeezebox Touch w/LMS V7.9; Benchmark DAC1 USB;Marantz Pre-amp; SAE Amplifier;ESS Heil Speakers(main listening speakers plus various additional speakers).
    Multiple players: SqueezeBooms,SqueezeRadios; SB3;
    Services:Rhapsody;Slacker;RadioTunes;Spotify (+Triode's Plugin);CalmRadio,Napster,
    Ipeng remote controller.

  4. #4
    Babelfish's Best Boy mherger's Avatar
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    Spotty present but all empty

    > Server log when freeze

    I don't know what you consider a freeze. But this snippet covers almost
    half an hour of activity...

    Did you try to remove Spotty credentials and re-add them?

    --
    --

    Michael

  5. #5
    Senior Member Ikabob's Avatar
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    Not sure what to do next.
    Still received “spotty.exe has stopped working” message then freeze. I have a premium Spotify subscription so I’m not sure why the log shows “token denied”. How do I get my credentials into Spotty LMS? With other apps, they’re entered via mysb.com.
    Ikabob


    Squeezebox Touch w/LMS V7.9; Benchmark DAC1 USB;Marantz Pre-amp; SAE Amplifier;ESS Heil Speakers(main listening speakers plus various additional speakers).
    Multiple players: SqueezeBooms,SqueezeRadios; SB3;
    Services:Rhapsody;Slacker;RadioTunes;Spotify (+Triode's Plugin);CalmRadio,Napster,
    Ipeng remote controller.

  6. #6
    Senior Member Ikabob's Avatar
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    Quote Originally Posted by mherger View Post
    > Server log when freeze

    I don't know what you consider a freeze. But this snippet covers almost
    half an hour of activity...

    Did you try to remove Spotty credentials and re-add them?

    --
    --

    Michael
    How do I enter Spotty credentials ? I do not ever remember entering them.
    Ikabob


    Squeezebox Touch w/LMS V7.9; Benchmark DAC1 USB;Marantz Pre-amp; SAE Amplifier;ESS Heil Speakers(main listening speakers plus various additional speakers).
    Multiple players: SqueezeBooms,SqueezeRadios; SB3;
    Services:Rhapsody;Slacker;RadioTunes;Spotify (+Triode's Plugin);CalmRadio,Napster,
    Ipeng remote controller.

  7. #7
    Senior Member kidstypike's Avatar
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    Quote Originally Posted by Ikabob View Post
    How do I enter Spotty credentials ? I do not ever remember entering them.
    LMS > Settings > Advanced > (dropdown) Spotty.
    Server - LMS 7.9.2 Pi4B 4GB/pCP 6.0.0-b1 18K library, playlists & LMS cache on SSD (ntfs)
    Study - Pi3B+/pCP 5.0.0/pi screen/HiFiBerry DAC+/jivelite,
    Lounge - Pi2/pCP 5.0.0 > HiFiBerry DIGI+ > AudioEngine DAC1 > AVI DM5
    Dining Room - Squeezebox Boom
    Garage - Pi3B/Pi screen/HiFiBerry DAC+/pCP 5.0.0 > Edifier R980T

    Spares - 2xTouch, 1xSB3, 1xRadio, 6xRPi

  8. #8
    Senior Member Ikabob's Avatar
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    Quote Originally Posted by kidstypike View Post
    LMS > Settings > Advanced > (dropdown) Spotty.
    Thank you very much. Will do that now.
    What is Spotify client ID? Username or email address?
    Ikabob


    Squeezebox Touch w/LMS V7.9; Benchmark DAC1 USB;Marantz Pre-amp; SAE Amplifier;ESS Heil Speakers(main listening speakers plus various additional speakers).
    Multiple players: SqueezeBooms,SqueezeRadios; SB3;
    Services:Rhapsody;Slacker;RadioTunes;Spotify (+Triode's Plugin);CalmRadio,Napster,
    Ipeng remote controller.

  9. #9
    Senior Member
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    Quote Originally Posted by Ikabob View Post
    Thank you very much. Will do that now.
    What is Spotify client ID? Username or email address?
    Just leave client ID blank.

    Sent from my SM-G900F using Tapatalk

  10. #10
    Senior Member Ikabob's Avatar
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    Thanks to everyone who helped me thru this SB crisis!
    I think it is fixed. The final recommendation to leave the clientID blank was the final piece of the puzzle.
    I had my email address in that area. Leaving it blank has allowed Spotify to load up on LMS.

    Thank you all!!! Michael, thank you for being so helpful and hanging in there for me.
    It was complicated for me but thanks to you and this forum it was successful!
    Last edited by Ikabob; 2019-06-13 at 07:32.
    Ikabob


    Squeezebox Touch w/LMS V7.9; Benchmark DAC1 USB;Marantz Pre-amp; SAE Amplifier;ESS Heil Speakers(main listening speakers plus various additional speakers).
    Multiple players: SqueezeBooms,SqueezeRadios; SB3;
    Services:Rhapsody;Slacker;RadioTunes;Spotify (+Triode's Plugin);CalmRadio,Napster,
    Ipeng remote controller.

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