Squeezebox Radio Continuous Reboots

[Mr. Bill]

Hello all, I have a problem with one of my Squeezebox UE branded radios. The device was loaned to a family member and returned as not working with the following symptom: Radio powers on fine and the display is good but after displaying the Logitech UE power on message it displays a message saying "System Error" and a message asking if it can send the information to Logitech. It stays on this screen for a minute or two and them reboots and repeats the process over and over. None of the buttons seem to work at this point of the power up sequence and I have to pull the power cord to stop the sequence.

So, is there any way to force a new firmware download to the unit in its present condition? If so, can someone point me in the right direction? Note than I want to convert it to a regular Squeezebox radio and not a UE radio if that makes a difference.

Thanks,

Bill

[toby10]

Couple of FW Reload options come to mind...

Option 1. revert FW to previous version, then update to current version (which should automatically happen once connected to UE server)
- Turn Radio off: Press & hold the power button till you see “Goodbye”
- Turn back on: Press & hold REW and PWR buttons simultaneously

Option 2. update your UE Radio to SB Radio FW, then revert back to UE Radio

[slartibartfast]

Couple of FW Reload options come to mind...

Option 1. revert FW to previous version, then update to current version (which should automatically happen once connected to UE server)
- Turn Radio off: Press & hold the power button till you see “Goodbye”
- Turn back on: Press & hold REW and PWR buttons simultaneously

Option 2. update your UE Radio to SB Radio FW, then revert back to UE Radio

How do you update the firmware if it doesn't start up correctly as indicated in the original post?

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