Cannot Connect to mysqueezebox.com from Squeezebox Radio

[harry0usnh]

Two radios stopped working as described by others in this thread. No changes to either or to the home network. Grace Digital WIFI radio continues to work fine. But both Squeezebox Radios stopped and have the same problem.

I connected them to Ethernet cable directly to the Verizon router and they do not work. I tried to connect from a desktop browser to http://www.mysb.com/ and can not, I get a site not found error on Verizon network.

When I use a cell phone and create a WIFI hotspot on the T-Moble network, the Squeezebox radios both work fine, just as they had on the Verizon network until yesterday.

Hope that network specific information helps someone!

Cheers.

The correct URL is https://www.mysqueezebox.com

[ciarmer]

Are you US or EU based? Can you reach the web site?

Sorry, I should have included my location.

I am in the US (Long Island -New York).

I can reach the website.

[elvtpgfiz]

The correct URL is https://www.mysqueezebox.com

https://www.mysqueezebox.com is fully accessible and has been. I had never heard of http://www.mysb.com/ until seeing it in a different posting on this forum.

Thank you for the clarification.

[elvtpgfiz]

Sorry, I should have included my location.

I am in the US (Long Island -New York).

I can reach the website.

Are you using Verizon? I have that same issue in NJ with Verizon FIOS (with both WIFI and ethernet) but not when I create a WIFI hotspot with my T-Mobile phone.

[ciarmer]

Are you using Verizon? I have that same issue in NJ with Verizon FIOS (with both WIFI and ethernet) but not when I create a WIFI hotspot with my T-Mobile phone.

Yes. using verizon Fios with Fios router but not the WIFI part of the FIOS router. Using Apple Airport Router as I have been for a few years.
Squeezebox booms are working fine as they always have.
Radios have red Wifi symbol.
Tried turning them off for a few hours - same.
Also rebooted WIFI with no impact. All other WIFI devices working fine.
Radios work well when connected through LMS.

[ciarmer]

Are you using Verizon? I have that same issue in NJ with Verizon FIOS (with both WIFI and ethernet) but not when I create a WIFI hotspot with my T-Mobile phone.

By the way, I also tried connecting through the personal WIFI hotspot and that doesn't work either. Still get the red WIFI symbol.

Two booms still working nicely!

But I need my radios.

[elvtpgfiz]

By the way, I also tried connecting through the personal WIFI hotspot and that doesn't work either. Still get the red WIFI symbol.

Two booms still working nicely!

But I need my radios.

Is your personal wifi hotspot also with Verizon?

I suspect the issue is with Verizon. Yesterday, I had frequent internet outages with them lasting a minute or two and then noticed the Squeezebox issue when I tired to use it in the evening. With the T-Mobile ISP, there is no issue and the Squeezebox works fine.

[ciarmer]

Is your personal wifi hotspot also with Verizon?

I suspect the issue is with Verizon. Yesterday, I had frequent internet outages with them lasting a minute or two and then noticed the Squeezebox issue when I tired to use it in the evening. With the T-Mobile ISP, there is no issue and the Squeezebox works fine.

Yes, personal hotspot is with Verizon Wireless.

I've had no internet outages either with Verizon FIOS or Verizon Wireless over the last week.

[elvtpgfiz]

Yes, personal hotspot is with Verizon Wireless.

I've had no internet outages either with Verizon FIOS or Verizon Wireless over the last week.

I am willing to bet that if you take your Squeezebox to your local McDonalds or Starbucks WIFI hotspot it will work fine - I believe they both use ATT as their ISP, but you can ask them. I am convinced it is a Verizon issue.

[ciarmer]

I am willing to bet that if you take your Squeezebox to your local McDonalds or Starbucks WIFI hotspot it will work fine - I believe they both use ATT as their ISP, but you can ask them. I am convinced it is a Verizon issue.

If that is true, that doesn't leave us in a very good spot.

If it is a verizon issue you'd think there would be a much more significant level of activity on this forum as well as the Logitech forum about the inability to connect. Verizon is a very large provider. I don't see much activity in either forum today.