Cannot Connect to mysqueezebox.com from Squeezebox Radio

[tomleeuw]

Hi until yesterday my sb radio was working fine, yesterday it stops working after a couple of hours running on batteries, so plugged it in and start working again.
This morning the wifi signal was red, and whatever I tried it doesn't want to connect to mysqueezebox.com
I reset it a couple of times, it does connect to wifi but not to mysqueezebox.com
Kinda strange it doesn't ask for a squeezebox account or password imho (or is that normal)

I can login into the website, finally I removed the device over there, i removed my account. But my radio does not connect to squeezebox.com
Of course I tried to reset the SB, reset the router, tried wired, checked other devices etc.

i'm on firmware 773 r16646

[Man in a van]

https://status.logitech.com/incidents/r8lxnn3hbly4

it's resting

[tomleeuw]

https://status.logitech.com/incidents/r8lxnn3hbly4

it's resting

oh, crap. why didn't I find it earlier. Waisted hours

thanks anyway

[Man in a van]

oh, crap. why didn't I find it earlier. Waisted hours

thanks anyway

use the link and subscribe

[slartibartfast]

use the link and subscribe

I've just done exactly that.

Sent from my SM-G900F using Tapatalk

[vhs]

https://status.logitech.com/incidents/r8lxnn3hbly4

it's resting

Pining for the fjords?

[Man in a van]

Pining for the fjords?

you've nailed it! (to its perch)

[Man in a van]

Monitoring
Devices seem to reconnect successfully now. If yours doesn't work correctly then please restart it.
Posted 24 minutes ago. Oct 07, 2019 - 08:38 PDT

[tomleeuw]

yeah

[stereoptic]

I'm late to the party here - I don't use mysqueezebox.com all that often and didn't realize that there was a problem until when I tried to access it recently. I used it sparingly for some radio stations, and also the Sound Effects Library app (I use it as a sound machine for the grandkids to sleep to)
I have 2 systems set up -

• LMS is running on a 2011 MacMini, with 2 piCoreplayers and a Squeezebox Boom. (also Squeezeplayer on an Android)
• LMS running on a picoreplayer with one more piCoreplayer and a Squeezebox Radio.

• When I select the My Apps/App Gallery menu option from the web interface, the error "www.mysqueezebox.com refused to connect." is displayed.
• I can login successfully log into www.mysqueezebox.com from my wireless macbook. All of my players are listed, and the few apps that I have as well.
• I can remote control the Squeezebox Radio (didn't try the Boom or others) from mysqueezebox.com (when the Radio libray is connected to www.mysqueezebox.com).
• If the Squeezebox Radio library is connected to www.mysqueezebox.com, I can access my apps (My Apps/App Gallery). If I change the library to LMS (piCoreplayer), I get the 'refused to connect' error on the Squeezebox radio display when selecting App Gallery.
• When I try to login to mysb.com either through my data plan on the phone, or through wireless router (I tried 3 locations - Verizon, Xfinity, and Optimum) and receive the same error - "www.mysb.com’s server IP address could not be found."

I've read through the thread a few times, and I'm not sure what the solution is - do I need to have MAC addresses cleared ? Change DNS settings? (Each of my routers has a pi-hole connected. I didn't see any rejections in the log.

Any suggestions are appreciated!