Cannot Connect to mysqueezebox.com from Squeezebox Radio

[harry0usnh]

I can no longer access mysqueezebox.com (i.e. I don't see all the menu items for example, Search) from my Logitech Squeezebox Radio and the WiFi icon on the display is 'red'. The Radio is connected to my wireless network. I can access mysqueezebox.com from my browser. What does the 'red' icon indicate? Any thoughts on why this is happening or any ideas that will help me resolve this issue? Thanks.

[mherger]

> I can no longer access mysqueezebox.com (i.e. I don't see all the menu
> items for example, Search) from my Logitech Squeezebox Radio and the
> WiFi icon on the display is 'red'. The Radio is connected to my wireless
> network. I can access mysqueezebox.com from my browser. What does the
> 'red' icon indicate?

Red means the radio cannot connect to mysqueezebox.com - obviously. As
for the reasons:

- did you try a wired connection?
- did anything about your network change recently?
- did you try to power down the Radio and router?

(bonus question: are you the same person who tweeted me about this issue?)

--

Michael

[kloach]

I have the same issue. I have one radio using a wireless connection and one using a wired connection. Both radio's have the red icon in the lower right corner. Nothing has changed with my computer/network. I'm located on Long Island.

[mherger]

> I have the same issue. Nothing has changed with my computer/network. I'm
> located on Long Island.

Thanks. Will investigate.

--

Michael

[harry0usnh]

> I can no longer access mysqueezebox.com (i.e. I don't see all the menu
> items for example, Search) from my Logitech Squeezebox Radio and the
> WiFi icon on the display is 'red'. The Radio is connected to my wireless
> network. I can access mysqueezebox.com from my browser. What does the
> 'red' icon indicate?

Red means the radio cannot connect to mysqueezebox.com - obviously. As
for the reasons:

- did you try a wired connection?
- did anything about your network change recently?
- did you try to power down the Radio and router?

(bonus question: are you the same person who tweeted me about this issue?)

--

Michael

- I have not tried a wired connection - but I will.
- nothing about my network changed recently.
- I tried powering down the Radio and router.
- Yes, I am the same person who tweeted you about this issue.

[mherger]

Could you please test again? I found that some systems had been
auto-replaced - which doesn't always work 100% as expected...

--

Michael

[kloach]

No change, still not working, thanks for your help.
Ken

[lesf]

Add me to the list, lost connectivity last night. Has been driving me crazy trying to troubleshoot, then found this forum.

Same symptoms, red wifi icon, network diags pass, i can ping the radio etc...

Network info shows its registered, ping okay , tcp ports 3483 and 9000 okay.

If i watch that window, the server ip address for mysqueezebox.com keeps changing slowly,
currently i see 54.234.196.19 54.80.75.58, 54.158.162.59

Location: Maryland (US)

Software: 7.7.3r16676 (anything newer??)

Thanks!
Les

[harry0usnh]

Could you please test again? I found that some systems had been
auto-replaced - which doesn't always work 100% as expected...

--

Michael

- I power cycled router and Squeezebox Radio - no connectivity to mysqueezebox.com.
- I connected with an Ethernet cable - still no connectivity to mysqueezebox.com.
- as stated before, nothing changed with my network.

[mherger]

> - I power cycled router and Squeezebox Radio - no connectivity to
> mysqueezebox.com.
> - I connected with an Ethernet cable - still no connectivity to
> mysqueezebox.com.
> - as stated before, nothing changed with my network.

I just learned that some parts of the infrastructure had to be replaced.
Could you please try again?

--

Michael