Spotty on Synology: Can not login in Spotify

**mherger** · 2018-01-15, 08:10

Spotty on Synology: Can not login inSpotify

> I'm using the logitech server on my Synology NAS. I installed the Spotty
> plugin and restartet the Media Server. In the Spotty plugin settings i
> tried to set up my Spotify Account, but i get Authentication Errors all
> the time. On my mobile and PC i can not see the Spotty target, in the
> Spotify App. So both authentication workflows do not work.

Did you try entering username/password, too? What Synology NAS model?
What DSM version?

--

Michael

**rorep** · 2018-01-15, 19:44

hi,

yes i entered the username / password: -> Login failed

I have a DS215j with DSM 6.1.4-15217 Update 5.

Logitech Media Server Version: 7.9.1 - 1504317335 @ Mon Sep 4 22:13:00 UTC 2017

The DS215j has a MARVELL Armada 375 88F6720 processor.

best
robert

**mherger** · 2018-01-15, 20:35

Spotty on Synology: Can not login inSpotify

> yes i entered the username / password: -> Login failed

Are you using any special character in your password? I think percent
sign and @ are known to cause problems.

> I have a DS215j with DSM 6.1.4-15217 Update 5.

That should be perfectly fine. Would the settings page report the helper
version number? Or don't you get it, because you can't get past the auth
screen?

--

Michael

**rorep** · 2018-01-16, 19:17

wow, thx for your fast feedback

unfortunately i do not get notifications, so my answer is delayed...

indeed it was the password. i couldn't imagine that a "$" sign makes trouble nowadays. passwords with out special chars are not so save. but anyway, it's ok for spotify.

again thx for your great and light speed support.

robert

**JoseA** · 2018-04-01, 19:01

Spotty on Synology: Spotify is empty

Hi,

Here is what I have :

DS214play with DSM 6.1.6-15266
Logitech Media Server Version: 7.9.1-166
Spotty v2.2.2

I managed to log in to my Spotify account.
Spotify Connect finds my Squeezebox Touch

I have Spotty on my applications but when I open it all the menus are empty.

What am i missing ?

All this is new for me and I did not find the same case in the forum.

Best regards
José

**mherger** · 2018-04-01, 23:22

Spotty on Synology: Can not login inSpotify

> What am i missing ?

Check server.log.

--

Michael

**JoseA** · 2018-04-02, 10:00

Spotty on Synology: Can not login inSpotify

Hi Michael,

[18-04-02 11:12:33.1195] main::init (387) Starting Logitech Media Server (v7.9.1, 1504317335, Mon Sep 4 22:13:00 UTC 2017) perl 5.024000 - i686-linux
[18-04-02 11:16:40.0099] Plugins::Spotty::Connect:

aemon::_checkStartTimes (102) The spotty helper has crashed 3 times within less than 5 minutes - disable local announcement of the Connect daemon.
[18-04-02 11:56:07.3693] Plugins::Spotty::API::getToken (128) Failed to get Spotify access token: malformed JSON string, neither tag, array, object, number, string or atom, at character offset 0 (before "error getting token ...") at /volume1/@appstore/SqueezeCenter/Cache/InstalledPlugins/Plugins/Spotty/API.pm line 125.

error getting token MercuryError
[18-04-02 11:56:07.3704] Plugins::Spotty::API::getToken (145) Failed to get Spotify access token
[18-04-02 11:56:19.2893] Slim:

isplay:

isplay::string (888) Error: missing string RADIOIO
[18-04-02 11:56:19.2908] Slim:

isplay:

isplay::string (888) Backtrace:

**mherger** · 2018-04-02, 11:18

Spotty on Synology: Can not login inSpotify

You could set plugin.spotty to INFO in Settings/Advanced/Logging, then
try again. This would give us more information. What I see from your log
file so far is that it fails to receive a token it needs to access the
web services. That's why you would get empty menus. But it can be caused
by corrupted credentials, a networking issue, or more other reasons.
--

Michael

**JoseA** · 2018-04-02, 18:26

With plugin.spotty set to INFO

[18-04-02 20:21:33.6706] Plugins::Spotty::API::getToken (121) Trying to get access token: /volume1/@appstore/SqueezeCenter/Cache/InstalledPlugins/Plugins/Spotty/Bin/i386-linux/spotty -n Squeezebox -c "/volume1/@appstore/SqueezeCenter/Cache/spotty/f362457f" -i abcdef1234567890 --get-token --scope "user-read-private,user-follow-modify,user-follow-read,user-library-read,user-library-modify,user-top-read,user-read-recently-played,user-read-playback-state,user-modify-playback-state,playlist-read-private,playlist-read-collaborative,playlist-modify-public,playlist-modify-private"
[18-04-02 20:21:34.2237] Plugins::Spotty::API::getToken (124) Got response: error getting token MercuryError
[18-04-02 20:21:34.2254] Plugins::Spotty::API::getToken (128) Failed to get Spotify access token: malformed JSON string, neither tag, array, object, number, string or atom, at character offset 0 (before "error getting token ...") at /volume1/@appstore/SqueezeCenter/Cache/InstalledPlugins/Plugins/Spotty/API.pm line 125.

error getting token MercuryError
[18-04-02 20:21:34.2270] Plugins::Spotty::API::getToken (145) Failed to get Spotify access token
[18-04-02 20:21:42.2756] Slim:

isplay:

isplay::string (888) Error: missing string RADIOIO
[18-04-02 20:21:42.2771] Slim:

isplay:

isplay::string (888) Backtrace:

Jose

**JoseA** · 2018-04-02, 18:28

Spotty on Synology: Can not login inSpotify

With plugin.spotty set to INFO

[18-04-02 20:21:33.6706] Plugins::Spotty::API::getToken (121) Trying to get access token: /volume1/@appstore/SqueezeCenter/Cache/InstalledPlugins/Plugins/Spotty/Bin/i386-linux/spotty -n Squeezebox -c "/volume1/@appstore/SqueezeCenter/Cache/spotty/f362457f" -i abcdef1234567890 --get-token --scope "user-read-private,user-follow-modify,user-follow-read,user-library-read,user-library-modify,user-top-read,user-read-recently-played,user-read-playback-state,user-modify-playback-state,playlist-read-private,playlist-read-collaborative,playlist-modify-public,playlist-modify-private"
[18-04-02 20:21:34.2237] Plugins::Spotty::API::getToken (124) Got response: error getting token MercuryError
[18-04-02 20:21:34.2254] Plugins::Spotty::API::getToken (128) Failed to get Spotify access token: malformed JSON string, neither tag, array, object, number, string or atom, at character offset 0 (before "error getting token ...") at /volume1/@appstore/SqueezeCenter/Cache/InstalledPlugins/Plugins/Spotty/API.pm line 125.

error getting token MercuryError
[18-04-02 20:21:34.2270] Plugins::Spotty::API::getToken (145) Failed to get Spotify access token
[18-04-02 20:21:42.2756] Slim:

isplay:

isplay::string (888) Error: missing string RADIOIO
[18-04-02 20:21:42.2771] Slim:

isplay:

isplay::string (888) Backtrace:

Jose

**mherger** · 2018-04-02, 18:49

Can you double-check your credentials? Remove them and re-add them?

**JoseA** · 2018-04-02, 19:26

Spotty on Synology: Can not login inSpotify

The smart authorization seems to fail, I don't see Spotty Authentication on the computer app or on my iPhone.

Should I enter the username and password manually in the advanced setting ?

Jose

**mherger** · 2018-04-02, 19:34

Spotty on Synology: Can not login inSpotify

Whatever works.

> Am 02.04.2018 um 20:26 schrieb JoseA <JoseA.8f44co (AT) no-mx (DOT) forums.slimdevices.com>:
>
>
> The smart authorization seems to fail, I don't see Spotty Authentication
> on the computer app or on my iPhone.
>
> Should I enter the username and password manually in the advanced
> setting ?
>
> Jose
>
>
> ------------------------------------------------------------------------
> JoseA's Profile: http://forums.slimdevices.com/member.php?userid=68002
> View this thread: http://forums.slimdevices.com/showthread.php?t=108574
>
>

**JoseA** · 2018-04-02, 19:40

Spotty on Synology: Spotify is empty

The manual entry works but menus are still empty

[18-04-02 21:38:48.7346] Plugins::Spotty::API::getToken (121) Trying to get access token: /volume1/@appstore/SqueezeCenter/Cache/InstalledPlugins/Plugins/Spotty/Bin/i386-linux/spotty -n Squeezebox -c "/volume1/@appstore/SqueezeCenter/Cache/spotty/f362457f" -i abcdef1234567890 --get-token --scope "user-read-private,user-follow-modify,user-follow-read,user-library-read,user-library-modify,user-top-read,user-read-recently-played,user-read-playback-state,user-modify-playback-state,playlist-read-private,playlist-read-collaborative,playlist-modify-public,playlist-modify-private"
[18-04-02 21:38:49.1651] Plugins::Spotty::API::getToken (124) Got response: error getting token MercuryError
[18-04-02 21:38:49.1663] Plugins::Spotty::API::getToken (128) Failed to get Spotify access token: malformed JSON string, neither tag, array, object, number, string or atom, at character offset 0 (before "error getting token ...") at /volume1/@appstore/SqueezeCenter/Cache/InstalledPlugins/Plugins/Spotty/API.pm line 125.

error getting token MercuryError
[18-04-02 21:38:49.1671] Plugins::Spotty::API::getToken (145) Failed to get Spotify access token
[18-04-02 21:39:05.2372] Slim:

isplay:

isplay::string (888) Error: missing string RADIOIO
[18-04-02 21:39:05.2386] Slim:

isplay:

isplay::string (888) Backtrace:

Spotty on Synology: Can not login in Spotify

Spotty on Synology: Can not login in Spotify

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