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  1. #1
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    Spotty on Synology: Can not login in Spotify

    Hi,

    I'm using the logitech server on my Synology NAS. I installed the Spotty plugin and restartet the Media Server. In the Spotty plugin settings i tried to set up my Spotify Account, but i get Authentication Errors all the time. On my mobile and PC i can not see the Spotty target, in the Spotify App. So both authentication workflows do not work.

    I updated the NAS system, the Logitech server and even yesterday the Spotty plugin to version 2.0. Still no success.

    What am i missing?

    best
    robert

  2. #2
    Babelfish's Best Boy mherger's Avatar
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    Spotty on Synology: Can not login inSpotify

    > I'm using the logitech server on my Synology NAS. I installed the Spotty
    > plugin and restartet the Media Server. In the Spotty plugin settings i
    > tried to set up my Spotify Account, but i get Authentication Errors all
    > the time. On my mobile and PC i can not see the Spotty target, in the
    > Spotify App. So both authentication workflows do not work.


    Did you try entering username/password, too? What Synology NAS model?
    What DSM version?


    --

    Michael

  3. #3
    Junior Member
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    hi,

    yes i entered the username / password: -> Login failed

    I have a DS215j with DSM 6.1.4-15217 Update 5.

    Logitech Media Server Version: 7.9.1 - 1504317335 @ Mon Sep 4 22:13:00 UTC 2017

    The DS215j has a MARVELL Armada 375 88F6720 processor.

    best
    robert

  4. #4
    Babelfish's Best Boy mherger's Avatar
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    Spotty on Synology: Can not login inSpotify

    > yes i entered the username / password: -> Login failed

    Are you using any special character in your password? I think percent
    sign and @ are known to cause problems.

    > I have a DS215j with DSM 6.1.4-15217 Update 5.


    That should be perfectly fine. Would the settings page report the helper
    version number? Or don't you get it, because you can't get past the auth
    screen?

    --

    Michael

  5. #5
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    wow, thx for your fast feedback unfortunately i do not get notifications, so my answer is delayed...

    indeed it was the password. i couldn't imagine that a "$" sign makes trouble nowadays. passwords with out special chars are not so save. but anyway, it's ok for spotify.

    again thx for your great and light speed support.

    robert

  6. #6
    Junior Member
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    Apr 2018
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    Spotty on Synology: Spotify is empty

    Hi,

    Here is what I have :

    DS214play with DSM 6.1.6-15266
    Logitech Media Server Version: 7.9.1-166
    Spotty v2.2.2

    I managed to log in to my Spotify account.
    Spotify Connect finds my Squeezebox Touch

    I have Spotty on my applications but when I open it all the menus are empty.

    What am i missing ?

    All this is new for me and I did not find the same case in the forum.

    Best regards
    JosÚ

  7. #7
    Babelfish's Best Boy mherger's Avatar
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    Spotty on Synology: Can not login inSpotify

    > What am i missing ?

    Check server.log.

    --

    Michael

  8. #8
    Junior Member
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    Spotty on Synology: Can not login inSpotify

    Hi Michael,

    [18-04-02 11:12:33.1195] main::init (387) Starting Logitech Media Server (v7.9.1, 1504317335, Mon Sep 4 22:13:00 UTC 2017) perl 5.024000 - i686-linux
    [18-04-02 11:16:40.0099] Plugins::Spotty::Connect:aemon::_checkStartTimes (102) The spotty helper has crashed 3 times within less than 5 minutes - disable local announcement of the Connect daemon.
    [18-04-02 11:56:07.3693] Plugins::Spotty::API::getToken (128) Failed to get Spotify access token: malformed JSON string, neither tag, array, object, number, string or atom, at character offset 0 (before "error getting token ...") at /volume1/@appstore/SqueezeCenter/Cache/InstalledPlugins/Plugins/Spotty/API.pm line 125.

    error getting token MercuryError
    [18-04-02 11:56:07.3704] Plugins::Spotty::API::getToken (145) Failed to get Spotify access token
    [18-04-02 11:56:19.2893] Slim:isplay:isplay::string (888) Error: missing string RADIOIO
    [18-04-02 11:56:19.2908] Slim:isplay:isplay::string (888) Backtrace:

  9. #9
    Babelfish's Best Boy mherger's Avatar
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    Spotty on Synology: Can not login inSpotify

    You could set plugin.spotty to INFO in Settings/Advanced/Logging, then
    try again. This would give us more information. What I see from your log
    file so far is that it fails to receive a token it needs to access the
    web services. That's why you would get empty menus. But it can be caused
    by corrupted credentials, a networking issue, or more other reasons.
    --

    Michael

  10. #10
    Junior Member
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    With plugin.spotty set to INFO

    [18-04-02 20:21:33.6706] Plugins::Spotty::API::getToken (121) Trying to get access token: /volume1/@appstore/SqueezeCenter/Cache/InstalledPlugins/Plugins/Spotty/Bin/i386-linux/spotty -n Squeezebox -c "/volume1/@appstore/SqueezeCenter/Cache/spotty/f362457f" -i abcdef1234567890 --get-token --scope "user-read-private,user-follow-modify,user-follow-read,user-library-read,user-library-modify,user-top-read,user-read-recently-played,user-read-playback-state,user-modify-playback-state,playlist-read-private,playlist-read-collaborative,playlist-modify-public,playlist-modify-private"
    [18-04-02 20:21:34.2237] Plugins::Spotty::API::getToken (124) Got response: error getting token MercuryError
    [18-04-02 20:21:34.2254] Plugins::Spotty::API::getToken (128) Failed to get Spotify access token: malformed JSON string, neither tag, array, object, number, string or atom, at character offset 0 (before "error getting token ...") at /volume1/@appstore/SqueezeCenter/Cache/InstalledPlugins/Plugins/Spotty/API.pm line 125.

    error getting token MercuryError
    [18-04-02 20:21:34.2270] Plugins::Spotty::API::getToken (145) Failed to get Spotify access token
    [18-04-02 20:21:42.2756] Slim:isplay:isplay::string (888) Error: missing string RADIOIO
    [18-04-02 20:21:42.2771] Slim:isplay:isplay::string (888) Backtrace:

    Jose

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