Problem switching UE Radio to Squeezebox Radio

[gegen]

Hi I'm having a problem switching my UE Radio to Squeezebox Radio.

When I go to Settings/Advanced/Switch to Squeezebox/Free Your Music I get the message 'Failed to register your player for migration. Please try again!'

Additionally if I go to Settings/Advanced/Software Update I get the message 'The check for new firmware failed. Please try again.', not sure if this is connected in some way.

The UE is playing internet radio stations fine.

Current firmware version on the UE Radio is 10.0.1 r16964 hardware version 7,

any help much appreciated.

[mherger]

> When I go to Settings/Advanced/Switch to Squeezebox/Free Your Music I
> get the message 'Failed to register your player for migration. Please
> try again!'

Thanks for the heads-up! One of the backend servers did indeed not run
properly. Please try again.

--

Michael

[gegen]

> When I go to Settings/Advanced/Switch to Squeezebox/Free Your Music I
> get the message 'Failed to register your player for migration. Please
> try again!'

Thanks for the heads-up! One of the backend servers did indeed not run
properly. Please try again.

--

Michael

Hi Michael,

That fixed it.....very happy with my new 'Squeezebox Radio', thanks very much!

Regards.

[BertdeJong]

> When I go to Settings/Advanced/Switch to Squeezebox/Free Your Music I
> get the message 'Failed to register your player for migration. Please
> try again!'

Thanks for the heads-up! One of the backend servers did indeed not run
properly. Please try again.

--

Michael

Hello Michael,

I seem te have the exact same problem, all the symptoms are alike. Is it possible to check this?

Kind regards,

Bert de Jong

[mherger]

> I seem te have the exact same problem, all the symptoms are alike. Is it
> possible to check this?

The servers are being restarted as I type. But it could take a few more
hours before all will be done. Please try again tomorrow. Thanks!

--

Michael

[Nobodynobody]

I can’t upgrade my ue radio to swueezebox as I get the failed to register your player for migration message

[mherger]

> I can’t upgrade my ue radio to swueezebox as I get the failed to
> register your player for migration message

Could you please try again?


--

Michael

[Nobodynobody]

Hey, thankyou but no it still wonÂ’t upgrade although I do get the error message a lot sooner now
Btw my MAC address is 00:04:20:2D:CB:BD

[mherger]

> Hey, thankyou but no it still wonÂ’t upgrade although I do get the error
> message a lot sooner now
I'm sorry to say that once we had fixed the other (bigger) issues, the
host in charge of this migration path died... we're working on it. It
should be back soon.

--

Michael

[sebulba]

Any hope Michael ? My poor UE smart radio is waiting to be upgraded to SB since 2 days

"Develloper menu" does not exist for me (tried home +FFWD as much as I could, in or out of the settings menu, doesn't work )

So no SSH = no manual procedure either I'm completely stuck until the logitech colleagues fix the cloud server that allows UE->SB upgrade