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  1. #1

    500 SSL negotiation failed: (Rhapsody Error)

    Hi,
    Started to get the above error yesterday when I try to access My Library on Napster/Rhapsody on Squeezebox.
    Channels also failing, reporting: "Unable to retrieve track for channel"
    Music Guide/Featured/Albums for you - 500 SSL error again
    Music Guide/Featured/New Releases - works!
    As does Playing Music Guide/Top Artists etc works.

    Napster app on phone, My Music works works so does not look like a Napster problem.

    Any help much appreciated.

    Cheers,
    LeatherOsprey

  2. #2
    Senior Member pippin's Avatar
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    Oct 2007
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    Berlin
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    Yep, I thing that affects everyone.
    ---
    learn more about iPeng, the iPhone and iPad remote for the Squeezebox and
    Logitech UE Smart Radio as well as iPeng Party, the free Party-App,
    at penguinlovesmusic.com
    New: iPeng 9, the Universal App for iPhone, iPad and Apple Watch

  3. #3
    Senior Member Ikabob's Avatar
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    Aug 2009
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    Ohio, USA
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    Same 500 SSL negotiation failed message

    Yes, I get the same "500 SSL negotiation failed" message. I cannot get to all my saved albums. I did an uninstall /install procedure with my Rhapsody account at mysqueezebox.com to no avail. Also, I cannot save new albums to to my music library at Rhapsody.
    Is this a temporary issue with the Rhapsody App? I had many albums saved. Can they be retrieved ?
    Thank you.
    Ikabob


    Squeezebox Touch w/LMS V7.9; Benchmark DAC1 USB;Marantz Pre-amp; SAE Amplifier;ESS Heil Speakers(main listening speakers plus various additional speakers).
    Multiple players: SqueezeBooms,SqueezeRadios; SB3;
    Services:Rhapsody;Slacker;RadioTunes;Spotify (+Triode's Plugin);CalmRadio,Napster,
    Ipeng remote controller.

  4. #4
    Junior Member
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    Oct 2014
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    2

    Same problem here

    Is there anyone in Logitech still tracking' supporting and fixing such problems ?

  5. #5
    Babelfish's Best Boy mherger's Avatar
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    Apr 2005
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    Switzerland
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    500 SSL negotiation failed: (Rhapsody Error)

    I'll look into this asap. Are you guys Rhapsody or Napster users?

    --

    Michael

  6. #6
    Senior Member Ikabob's Avatar
    Join Date
    Aug 2009
    Location
    Ohio, USA
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    1,489
    Thank you Michael. I am Rhapsody. In USA.
    Ikabob


    Squeezebox Touch w/LMS V7.9; Benchmark DAC1 USB;Marantz Pre-amp; SAE Amplifier;ESS Heil Speakers(main listening speakers plus various additional speakers).
    Multiple players: SqueezeBooms,SqueezeRadios; SB3;
    Services:Rhapsody;Slacker;RadioTunes;Spotify (+Triode's Plugin);CalmRadio,Napster,
    Ipeng remote controller.

  7. #7
    Senior Member Curt962's Avatar
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    Jul 2009
    Location
    North Carolina
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    197
    Same Rhapsody issue here. The OP stated the problem precisely. Confirmed that the issue isn't isolated to any specific SB unit here at the house, as all units here display the same 500 SSL message.

    Your Help is appreciated Michael!

    Thanks
    Life is precious. Celebrate every day!

  8. #8
    Senior Member
    Join Date
    May 2007
    Posts
    111
    Michael,

    I'm a Rhapsody subscriber, and I am experiencing the same "500 SSL Negotiation failed" issue that others have described.

    Thanks for looking into this for us.

  9. #9
    Senior Member pippin's Avatar
    Join Date
    Oct 2007
    Location
    Berlin
    Posts
    14,684
    I've got a German Napster account, seeing the same thing.
    ---
    learn more about iPeng, the iPhone and iPad remote for the Squeezebox and
    Logitech UE Smart Radio as well as iPeng Party, the free Party-App,
    at penguinlovesmusic.com
    New: iPeng 9, the Universal App for iPhone, iPad and Apple Watch

  10. #10
    Babelfish's Best Boy mherger's Avatar
    Join Date
    Apr 2005
    Location
    Switzerland
    Posts
    20,355

    500 SSL negotiation failed: (Rhapsody Error)

    > I've got a German Napster account, seeing the same thing.

    Thanks. It's a change on their end which is causing this problem.
    Anything which requires authentication seems to fail.

    --

    Michael

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