Home of the Squeezebox™ & Transporter® network music players.
Results 1 to 5 of 5
  1. #1
    Leon Yu
    Guest

    Discussion list overload and Gossamer Forum

    I find the current setup very difficult to search and
    I would prefer a web-based solution, at least when I'm
    searching.

    I've gotten used to the current e-mail format (I
    subscribe to the digest mode). I get maybe three to
    five digest messages a day and I can scan them pretty
    easily looking for topics that I'm interested in, but
    I feel that I'm forced to read every day so that I
    don't miss an important topic. I don't want to fall
    behind since I find it difficult to scan and search
    old messages. I have no need to respond immediately to
    postings so I don't want to receive each posting
    individually.

    The newbies and casual readers (like me) that just
    want to search for help on a specific question are out
    of luck since searching is difficult and it takes a
    few days to get up to speed on the e-mails. This could
    be a big turnoff for prospective list readers. While
    this may not prevent anyone from buying a Squeezebox,
    I think a first class, easily searchable archive would
    be a big selling point.

    There's gotta be a way to please both camps--keep the
    e-mails flowing and provide a neat, easily searchable
    archive.

    By the way, I love my Squeezebox!








    __________________________________
    Do you Yahoo!?
    All your favorites on one personal page ľ Try My Yahoo!
    http://my.yahoo.com

  2. #2
    Philip Meyer
    Guest

    Discussion list overload and Gossamer Forum

    >I've gotten used to the current e-mail format (I
    >subscribe to the digest mode). I get maybe three to
    >five digest messages a day and I can scan them pretty
    >easily looking for topics that I'm interested in, but
    >I feel that I'm forced to read every day so that I
    >don't miss an important topic. I don't want to fall
    >behind since I find it difficult to scan and search
    >old messages. I have no need to respond immediately to
    >postings so I don't want to receive each posting
    >individually.
    >

    individual messages would make it easier for you to scan and search though. You don't have to read everything - just read what you are interested in, and then mark the rest as read. You'll then over time have a searchable history.

    Isn't there currently a web page on the slim devices web site to looking at historic emails that is searchable?

    >While this may not prevent anyone from buying a Squeezebox,
    >I think a first class, easily searchable archive would be a big selling point.
    >

    Is the real problem that for newbies, there isn't enough documentation about how to use the product, or that newbies are unaware of how to find answers to their questions?

    Perhaps the FAQ in the SlimServer help pages should be made more readily available on the web site? Perhaps there are more things that should be put into it (or the wiki)?

    Perhaps people who want to have a chat about things in general could use a web forum, whilst people reporting bugs, etc, use email.

    Phil

  3. #3
    Daniel Cohen
    Guest

    Discussion list overload and Gossamer Forum

    On 29/11/04 at 9:25 am +0000, Philip Meyer wrote
    >Is the real problem that for newbies, there isn't enough
    >documentation about how to use the product, or that newbies are
    >unaware of how to find answers to their questions?
    >
    >Perhaps the FAQ in the SlimServer help pages should be made more
    >readily available on the web site? Perhaps there are more things
    >that should be put into it (or the wiki)?


    I've not looked closely at the wiki. I do think there is a fair bit
    of information of significance that isn't in the FAQs.

    I appreciate that one doesn't want to change the printed manual
    frequently. But I think that it would be useful to have a note in the
    printed manual to the effect that much information and opportunity to
    make individual changes can be obtained from the submenus on the
    Squeezebox or by going to the Web interface and looking at the
    various pages in server settings and player settings.

    For instance, it took me a long time to find out where I could see
    the signal strength, and why Fast Forward and Reverse were not
    working as described.
    --
    Daniel Cohen

  4. #4
    Jack Coates
    Guest

    Discussion list overload and Gossamer Forum

    Leon Yu wrote:

    >...
    >There's gotta be a way to please both camps--keep the
    >e-mails flowing and provide a neat, easily searchable
    >archive.
    >
    >By the way, I love my Squeezebox!
    >
    >


    Sounds to me like prominently displaying a good search engine in the
    support page instead of telling people to use google's
    site:lists.slimdevices.com feature might be in order...

    I also think Roy's multiple lists idea is worth trying. I've seen it
    fail in the past, but it seems to be working so far with
    developer/discuss. Maybe spawning an audiophile list would be the next
    step to try?

    --
    Jack at Monkeynoodle dot Org: It's a Scientific Venture...
    Riding the Emergency Third Rail Power Trip Since 1996

  5. #5
    Jules Taplin
    Guest

    Discussion list overload and Gossamer Forum

    Hmmm. The Wiki is an interesting point. I don't look at it that
    regularly, I have to be honest, as it's content seems rather static to me.

    It's also fair to say that it looks quite a lot like most first
    generation Wiki's - not exactly inviting.

    Maybe putting a little thought into the content we'd find useful as a
    community repository, and deputising a few volunteers to look after
    portions of it would get us somewhere.

    (Sadly... that's not me volunteering - I'm spending too much time on
    this stuff as it is *grin*)


    -- Jules


    Daniel Cohen wrote:

    > On 29/11/04 at 9:25 am +0000, Philip Meyer wrote
    >
    >> Is the real problem that for newbies, there isn't enough
    >> documentation about how to use the product, or that newbies are
    >> unaware of how to find answers to their questions?
    >>
    >> Perhaps the FAQ in the SlimServer help pages should be made more
    >> readily available on the web site? Perhaps there are more things
    >> that should be put into it (or the wiki)?

    >
    >
    > I've not looked closely at the wiki. I do think there is a fair bit of
    > information of significance that isn't in the FAQs.
    >
    > I appreciate that one doesn't want to change the printed manual
    > frequently. But I think that it would be useful to have a note in the
    > printed manual to the effect that much information and opportunity to
    > make individual changes can be obtained from the submenus on the
    > Squeezebox or by going to the Web interface and looking at the various
    > pages in server settings and player settings.
    >
    > For instance, it took me a long time to find out where I could see the
    > signal strength, and why Fast Forward and Reverse were not working as
    > described.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •