Squeezebox Radio disconnect from LMS, still active on wifi...

[THildebrandt]

New problem these last few weeks:

After a period of inactivity (eg. overnight) one of my Squeezebox Radios disconnects from LMS with blue wifi logo... still connected to wifi - cannot reconnect to LMS.... Reboot radio fixes this...

Searched the forums - problem mentioned once or twice - but no solution found...

Any ideas???

Firmware 8.0.1-r16907 (not a problem before upgrading to community firmware, didn't appear at once, after a few months...)

Thx...

[garym]

https://forums.slimdevices.com/showthread.php?109953-WiFi-connection-unstable-lost-on-three-Radios

likely this well known problem

[THildebrandt]

https://forums.slimdevices.com/showt...n-three-Radios

likely this well known problem

Nope - the problem stated in the post you refer to loses connection to wifi with red wifi icon... I still have connection to wifi with blue wifi icon indicating my radio cannot locate LMS on the net...

[P Nelson]

Nope - the problem stated in the post you refer to loses connection to wifi with red wifi icon... I still have connection to wifi with blue wifi icon indicating my radio cannot locate LMS on the net...

I have the Wifi6 interference problem; sometimes the wifi icon on the Radio is red sometimes it is blue. In either case, unaffected SB devices can talk to my local LMS server. I have to reboot [the problem Radio] to restore function.

Can you connect to Mysqueezebox.com as the music server instead of your local LMS when the icon on the Radio is blue?
Does the problem disappear if you connect via ethernet? (You may need to manually select the ethernet connection.)

Paul

[mrw]

You could try Advanced settings|Diagnostics|Network Health|Repair network, it might be quicker than a full restart.

I think I’d be looking at network connectivity generally, rather than the Radio. But who can know for sure ?

[KeBul]

The Blue wifi icon is documented in the SB Radio manual as loss of connection to LMS as opposed to red which is loss of wifi...
But that indication was lost in the later official releases of SB Radio firmware.

It was re-instated in the community firmware, Version 8.0.1 r16824 - Dec 30 2020 release...

"Identify LMS connectivity problems with blue network status icon on Radio and Controller. Change from Martin Williams."

I believe the SB Radio wifi issues also include a state where the wifi connection still appears to be up, but no traffic is being passed - possibly in one direction, can't remember off the top of my head, and I think, but again not sure, it was POMdev who identified this state during his investigation that led to WLANPoke.
Anyway in this case with Community Firmware 16824 onwards you will see a blue wifi icon indicating loss of connection to LMS, but it's still all part of the wifi issues unfortunately being seen far too often nowadays.

Kev

[THildebrandt]

The Blue wifi icon is documented in the SB Radio manual as loss of connection to LMS as opposed to red which is loss of wifi...
But that indication was lost in the later official releases of SB Radio firmware.

It was re-instated in the community firmware, Version 8.0.1 r16824 - Dec 30 2020 release...

"Identify LMS connectivity problems with blue network status icon on Radio and Controller. Change from Martin Williams."

I believe the SB Radio wifi issues also include a state where the wifi connection still appears to be up, but no traffic is being passed - possibly in one direction, can't remember off the top of my head, and I think, but again not sure, it was POMdev who identified this state during his investigation that led to WLANPoke.
Anyway in this case with Community Firmware 16824 onwards you will see a blue wifi icon indicating loss of connection to LMS, but it's still all part of the wifi issues unfortunately being seen far too often nowadays.

Kev

*sigh* I had hoped this was not the case, as the WIFI6/mesh problems were described with total loss of connection to wifi with red icon..

As suggested above, i tried connecting to mysqueezebox.com without success...

As i understand it, there no solution apart from establishing wired connection, yes??

[Heuer]

Whatever is going on it seems to be related to the AP or router settings. In my case one Radio (UE version) lost wifi after about 12 hours following a reboot but the Logitech original Radio's had no problem. I saw both the red and blue icons. I tried a Vonets ethernet bridge and that would not connect to WiFi at all; a second one gave the same result so it is not just Radio's that are having a problem. In my case turning off band steering on my Unifi AP's (not Wifi6) solved the problem and the UE radio now works flawlessly. I tried wlanpoke to no avail and have the latest community f/w.

Maybe worth exploring your router/AP settings and switch everything practicable to off including mesh working and band steering. Seems new routers come with these set to on to improve customer experience in a modern environment.

[mrw]

As i understand it, there no solution apart from establishing wired connection, yes??

A solution to what ? This is the basic problem, we don’t know what what is. It may be an issue with the Radio’s WiFi, it may be an issue with the router, or it may be something else. And different people may have different problems but conflate them into one single ‘cause’.

If it is a relatively recent phenomenon, I’d be investigating what may have recently changed.

[Redrum]

A solution to what ? This is the basic problem, we don’t know what what is. It may be an issue with the Radio’s WiFi, it may be an issue with the router, or it may be something else. And different people may have different problems but conflate them into one single ‘cause’.

If it is a relatively recent phenomenon, I’d be investigating what may have recently changed.

This is a very important point. We all have hypothesized a cause of "the problem" and might be on the right track, but at the same time while the majority of the issues might be one "problem" a fair amount could be another.

A lot of discussion focus is wifi6, either in the connected router or a neighbor. There are ways to test (e.g. use a non 802.11ax router, or move your radio to, say the basement, to see if it's your neighbor). But in the end, each solution may be unique. There is not magic bullet at this time. Vonnets, wlanpoke, etc have helped for some.

I have several radios, and two locations, both rural. I have an ax and a n router, and have no connection problems. So I can't replicate to help, but the fact my radios (I think I have more than 6) are fine might be an indicator.

As @mrw states, "what has recently changed?" is a great place to start. Often when I think this way I find the problem was something I inadvertently caused

Jim

[P Nelson]

*sigh* I had hoped this was not the case, as the WIFI6/mesh problems were described with total loss of connection to wifi with red icon..

As suggested above, i tried connecting to mysqueezebox.com without success...

As i understand it, there no solution apart from establishing wired connection, yes??

If you have not changed your wifi system recently, and you suspect it is due to the Wifi6 problem, then the solutions are
1) bypass the internal wifi. This can be done by connecting via ethernet or using wifi to ethernet bridge such as the vonets or in my case a TP-link nano router.
2) install wlanpoke which will restart the wifi process when it detects a problem. However, this reduces the disconnect problem but does not eliminate the problem.

If you have updated your router recently, then check the settings to turn off wifi6 on the 2.4 ghz band. However, based upon my experience attempting to use wifi6 caused my radios to disconnect within a few minutes. You mentioned 12 hours, so it could be someone else using wifi6. In my case, some of my radios will drop wifi connection, while others continue to work. It can happen every few hours, or take days to occur. This is why I suspect it is due to a neighbor's wifi system.

Heurer's experience could be unique. I have radios that started as UE versions and original Logitech radios. Some would disconnect but others would not. I suspected there might be a hardware difference, but when I switched the radios location, the problem stayed at the location.

[THildebrandt]

If you have not changed your wifi system recently, and you suspect it is due to the Wifi6 problem, then the solutions are
1) bypass the internal wifi. This can be done by connecting via ethernet or using wifi to ethernet bridge such as the vonets or in my case a TP-link nano router.
2) install wlanpoke which will restart the wifi process when it detects a problem. However, this reduces the disconnect problem but does not eliminate the problem.

If you have updated your router recently, then check the settings to turn off wifi6 on the 2.4 ghz band. However, based upon my experience attempting to use wifi6 caused my radios to disconnect within a few minutes. You mentioned 12 hours, so it could be someone else using wifi6. In my case, some of my radios will drop wifi connection, while others continue to work. It can happen every few hours, or take days to occur. This is why I suspect it is due to a neighbor's wifi system.

Heurer's experience could be unique. I have radios that started as UE versions and original Logitech radios. Some would disconnect but others would not. I suspected there might be a hardware difference, but when I switched the radios location, the problem stayed at the location.

Update:
Problem 'solved'' by coinnection via ethernet.

Regarding the other points brought up:
no changes made on router or network; only change done lately was installation of community firmware a few months back;, problem start did not coincide with this...

Agree with you - probably new wifi bought by neighbor... As this only occurs (so far) during periods with inactivity, ill look into wlanpoke...

[Redrum]

Agree with you - probably new wifi bought by neighbor...

If you suspect this, a couple things to try:

Use an app like wifi analizer (android) on a phone/tablet to see the relative strength of your and neighboring networks both near your radio, but also walk around. If you find a spot where the difference in signal is the greatest, try your radio there, see if things improve.

Solid objects and water/moisture attenuate 2.4GHz frequencies (the carrier that the data is modulated on). If you have a basement, try the radio down there (ground is an excellent attenuator), perhaps below your router. You can check the relative signal strength down there with analyzer app.

It doesn't solve anything, but at least you will know the culprit, maybe visualize the problem. I have several radios in two locations and I have never had a problem, but I am very rural, and use a N and AC router (wifi 6 is AX)

Jim

[THildebrandt]

I have four radios in total - the only one affected is the one located closest to the neighbors...

However - wlanpoke appears to have solved the problem... thx for helping out, guys...

[erwinberlin]

Same issue here. I installed the latest community firmware. And first 1 radio got the blue wifi icon. So I rebooted and all was fine. And then my other radio got the issue...The touch is not having issues though. After a couple of days of trying to resolve the issue (including factory reset..) no solution. So I wanted to downgrade. I disabled the community firmware plugin and no issues since 2 days. Not sure whether this is just coincidence or a workaround.