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    DNS resolution failed for msqueezebox.com

    When DNS resolution fails, then there's likely a problem with your
    Radio's network configuration. Did you recently change ISP or router? Or
    did you manually configure the Radio's network settings?

    #2
    DNS resolution failed for msqueezebox.com

    Hello, We are new to this forum and not techie at all. We've had a Logitech Squeezebox Radio for over a decade and it's worked great for most of that time. Over the past year or so, we've noticed some connectivity problems, from periodically dropping the radio signal to losing connection to my squeezebox. We haven't had time to look into this until now. In looking at several articles on this website, we attached a tp-link nano router (TL-WR802N) to the radio via the ethernet port to see if that would help. The connection to the nano router is okay and the nano router is connected to the internet. The radio gives the message "DNS resolution failed for mysqueezebox.com". We're not able to update any software or firmware because we can't get to mysqueezebox.com. We have rebooted our main router, the nano router and squeezebox and still the same message. We have Apple computers and checked that the website isn't blocked. We love the radio and would be delighted if we could get it working again. Any advice would be greatly appreciated, though it would be even better if stated very plainly. Thanks!

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      #3
      Originally posted by birk1 View Post
      Hello, We are new to this forum and not techie at all. We've had a Logitech Squeezebox Radio for over a decade and it's worked great for most of that time. Over the past year or so, we've noticed some connectivity problems, from periodically dropping the radio signal to losing connection to my squeezebox. We haven't had time to look into this until now. In looking at several articles on this website, we attached a tp-link nano router (TL-WR802N) to the radio via the ethernet port to see if that would help. The connection to the nano router is okay and the nano router is connected to the internet. The radio gives the message "DNS resolution failed for mysqueezebox.com". We're not able to update any software or firmware because we can't get to mysqueezebox.com. We have rebooted our main router, the nano router and squeezebox and still the same message. We have Apple computers and checked that the website isn't blocked. We love the radio and would be delighted if we could get it working again. Any advice would be greatly appreciated, though it would be even better if stated very plainly. Thanks!
      I use the same nano router to bypass the internal wifi in the Radio. Make sure the Radio is actually using the ethernet connection and not attempting to use Wifi. If I recall the Radio does not always automatically switch to the ethernet connection from wifi, so you may have to manually select ethernet. A reboot (press and hold power button, then turn on) of the Radio also my help.

      Go to >advanced settings>diagnostics>network to see it if connecting to MySB.com and if you are running LMS, it is also connected.

      I hope this helps.

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