I have three Squeezebox Radios (HW version 5), all on WiFi. Since a few weeks ago, they all have the same problem: After some time (minutes-hours) they lose connection with my WiFi access point(s). The WiFi symbol is red. "Repair Network" usually resolves the problem temporarily, but sometimes a reboot is required. But no permanent cure.
I did a major update of my entire home network infrastructure (combined Ethernet and WiFi) and software/firmware before this problem started, so many things could potentially have caused this. My LMS runs on a QNAP TS-569 Pro NAS. My (new) ordinary WiFi consists of three TP-Link Deco M9 Plus configured as Access Points (mesh network) with Ethernet backhaul to an Asus RT-N66U router. It makes no difference whether I'm using DHCP or static IP on my Radios. After spending two days investigating, I believe I have narrowed it down to the WiFi link between the Radios and my access point(s). I have replaced the TP-Link mesh network with my old Asus RT-AC66U router (configured as AP). The AP's "Wireless log" shows that the radios drop out, one after the other. This is the wireless log when all three radios are playing:
Stations List
----------------------------------------
idx MAC Associated Authorized RSSI PSM Tx rate Rx rate Connect Time
00:04:20:26:C0:0D Yes Yes -47dBm No 18M 54M 00:39:58
00:04:20:2A:2E:B7 Yes Yes -45dBm No 36M 54M 00:39:58
00:04:20:28:44:5E Yes Yes -63dBm No 2M 54M 00:39:58
5 GHz radio is disabled.
The Radios report a signal strength of 75-100%.
Since this is my old and trusty AP, which has been working flawlessly for years, AND that the problem also exists when using my mesh network, I have only one "suspect" left: The Radio firmware was recently updated to v7.7.3 r16676, as part of an upgrade to QLogitechMediaServer v2.03.01. Unfortunately, LMS is no longer supported "out of the box" from QNAP, but I have been using their official LMS until recently. I don't known with version of the Radio firmware that was bundled with the QNAP LMS that I used until recently, but I noticed that the LMS update triggered a firmware update to 7.7.3 r16676 (dated February 14. 2014).
To cut a long story short:
1. Has anyone experienced and fixed a similar WiFi connection issue? I saw that another user changed his WiFi channel to 1 to try and fix this. I have just tried to set a fixed channel on my AP, so fingers crossed...
2. If I were to revert to an older version of the Radio firmware (v7.7.2?), would it be compatible with the current community LMS? On the other hand, I would seem very strange if this is a firmware problem, given the fact that the firmware is almost five years old and used by thousands.
Thank you very much!
--
Stein Erik
I did a major update of my entire home network infrastructure (combined Ethernet and WiFi) and software/firmware before this problem started, so many things could potentially have caused this. My LMS runs on a QNAP TS-569 Pro NAS. My (new) ordinary WiFi consists of three TP-Link Deco M9 Plus configured as Access Points (mesh network) with Ethernet backhaul to an Asus RT-N66U router. It makes no difference whether I'm using DHCP or static IP on my Radios. After spending two days investigating, I believe I have narrowed it down to the WiFi link between the Radios and my access point(s). I have replaced the TP-Link mesh network with my old Asus RT-AC66U router (configured as AP). The AP's "Wireless log" shows that the radios drop out, one after the other. This is the wireless log when all three radios are playing:
Stations List
----------------------------------------
idx MAC Associated Authorized RSSI PSM Tx rate Rx rate Connect Time
00:04:20:26:C0:0D Yes Yes -47dBm No 18M 54M 00:39:58
00:04:20:2A:2E:B7 Yes Yes -45dBm No 36M 54M 00:39:58
00:04:20:28:44:5E Yes Yes -63dBm No 2M 54M 00:39:58
5 GHz radio is disabled.
The Radios report a signal strength of 75-100%.
Since this is my old and trusty AP, which has been working flawlessly for years, AND that the problem also exists when using my mesh network, I have only one "suspect" left: The Radio firmware was recently updated to v7.7.3 r16676, as part of an upgrade to QLogitechMediaServer v2.03.01. Unfortunately, LMS is no longer supported "out of the box" from QNAP, but I have been using their official LMS until recently. I don't known with version of the Radio firmware that was bundled with the QNAP LMS that I used until recently, but I noticed that the LMS update triggered a firmware update to 7.7.3 r16676 (dated February 14. 2014).
To cut a long story short:
1. Has anyone experienced and fixed a similar WiFi connection issue? I saw that another user changed his WiFi channel to 1 to try and fix this. I have just tried to set a fixed channel on my AP, so fingers crossed...
2. If I were to revert to an older version of the Radio firmware (v7.7.2?), would it be compatible with the current community LMS? On the other hand, I would seem very strange if this is a firmware problem, given the fact that the firmware is almost five years old and used by thousands.
Thank you very much!
--
Stein Erik
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