2 Questions from new Boom owner re wifi connect failure and community firmware

[tastewar]

Is this true? Upgrading the Logitech Boom (not the Radio) to the
latest firmware makes it incompatible with LMS?

I know about the radio problem, I left my Radio the way it was.

I wish Logitech would bring back the Radio (original type) and the
other units, they were so far ahead of the competition that they're
still excellent.

Best wishes,
David

On Thu, Mar 3, 2022 at 9:08 AM tastewar
<tastewar.agpsbb (AT) no-mx (DOT) forums.slimdevices.com> wrote:
>
>
> I was recently given a Boom by a friend, and it won't connect to my
> wifi. I have quite literally dozens of devices connected, and haven't
> had this issue with others. So I'm curious if it's a known issue at all.
> My wifi is provided by ubiquiti hardware, is set to provide WPA2/WPA3
> security and operates on both 2.4 and 5 GHz bands. I have done a factory
> reset on it, and entered the pw in 3 times. my password is all in lower
> case with spaces, so seems pretty easy to enter correctly via the knob.
> It seems to "try" for 30 seconds, then report failure. It is running
> version firmware 57. So question 1 is whether folks are aware of any
> compatibility issues with the wifi implementation on the Boom.
>
> My friend warned me against updating to Logitech's latest firmware,
> which he tells me renders it incompatible with LMS. But I am also seeing
> mention of community provided firmware here. I didn't read all 55 pages
> of the thread, but there was a link to a changelog
> (https://ralph_irving.gitlab.io/lms-c...changelog.html)
> which seems likely to be up to date. There are numerous mentions of
> fixes to wireless issues, but none sound like mine (to me). It looks as
> though it is pretty stable at this point. Q2: Is there any reason I
> shouldn't try this at this point?
>
> Thanks for any/all guidance!
>
>
> ------------------------------------------------------------------------
> tastewar's Profile: http://forums.slimdevices.com/member.php?userid=32399
> View this thread: http://forums.slimdevices.com/showthread.php?t=116064
>
>

[tastewar]

2 Questions from new Boom owner re wifi connect failure and community firmware

I was recently given a Boom by a friend, and it won't connect to my wifi. I have quite literally dozens of devices connected, and haven't had this issue with others. So I'm curious if it's a known issue at all. My wifi is provided by ubiquiti hardware, is set to provide WPA2/WPA3 security and operates on both 2.4 and 5 GHz bands. I have done a factory reset on it, and entered the pw in 3 times. my password is all in lower case with spaces, so seems pretty easy to enter correctly via the knob. It seems to "try" for 30 seconds, then report failure. It is running version firmware 57. So question 1 is whether folks are aware of any compatibility issues with the wifi implementation on the Boom.

My friend warned me against updating to Logitech's latest firmware, which he tells me renders it incompatible with LMS. But I am also seeing mention of community provided firmware here. I didn't read all 55 pages of the thread, but there was a link to a changelog (https://ralph_irving.gitlab.io/lms-c...changelog.html) which seems likely to be up to date. There are numerous mentions of fixes to wireless issues, but none sound like mine (to me). It looks as though it is pretty stable at this point. Q2: Is there any reason I shouldn't try this at this point?

Thanks for any/all guidance!

[andybflo]

I, too, run Ubiquiti hardware (USG-Pro/CkGen2+)...

The Boom has an older WiFi chip, and if it's like on my system, your issue is Fast Roaming.

Login to your controller, go to Settings/Site/Wireless Networks. Edit your network, turn off Fast Roaming (802.11R)

Let me know if that works for you; did for me. If not there are a few other tricks. Fast Roaming caused a host of issues on some of my older equipment, and negligible benefit across my 4AP network. It's great if you're in a stadium, and roaming across hundreds of potential APs, not worth the headache in most homes.

The Boom doesn't have the firmware issue, it's the Radio. That turns it into the Ultimate Ears radio (another now great company bought and buried by Logitech); and the firmware is orphaned. I own two radios, and haven't seen the option to upgrade to that in years. Just to a newer FW that's more stable.

Best-
-Andy

[tastewar]

wow -- disabling fast roaming did the trick. Many thanks, andybflo! The little explanation next to the setting should have been a clue, but I glossed right over it (emphasis mine):


Enable Fast Roaming
Faster roaming for modern devices with 802.11r compatibility. Older devices may experience connectivity issues

[Redrum]

Is this true? Upgrading the Logitech Boom (not the Radio) to the
latest firmware makes it incompatible with LMS?

no, it was confusion with the radio (UE mode). See @andybflo's response
Jim

[FredFredrickson]

no, it was confusion with the radio (UE mode). See @andybflo's response
Jim

In fairness during beta they called it the "baby boom"

[Redrum]

In fairness during beta they called it the "baby boom"

I did not know that!. But this was the original question, very specific to the daddy boom

Is this true? Upgrading the Logitech Boom (not the Radio) to the
latest firmware makes it incompatible with LMS?

I know about the radio problem, I left my Radio the way it was.

[FredFredrickson]

I did not know that!. But this was the original question, very specific to the daddy boom

Is this true? Upgrading the Logitech Boom (not the Radio) to the
latest firmware makes it incompatible with LMS?

I know about the radio problem, I left my Radio the way it was.

And the touch was called the Fab4! I don't know the beta names for any of the other products but I was in the beta for the Baby Boom and Fab4.

[tanyalita]

this fix worked for me

My beloved Boom wouldn't connect to my Asus Zen Wifi all of sudden. I made a new 2.4 Guest Network just for the Boom and it fixed the problem. I don't understand the technicalities of this, but had a similar problem with my new Samsung TV and it works seamlessly after I made it its own Guest Network.

On a different note, I was also having problems with my power cable, but cleaned both ends with battery cleaner and everything is now perfect.