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    Your player is not authorized to use mysqueezebox.com (Pandora "Your stations")

    > Yep - looks like one of the load-balancers needs a kick up the
    > certificate again.


    You're right! Thanks for the heads up: one of the EU load balancers
    hadn't picked up the updated certificate. I was only checking the US, as
    Pandora is not supposed to be available in EU anyway...

    > Since yesterday I too have been seeing sporadic time-outs when my LMS
    > Deezer plugin attempts to connect to mysqueezebox.


    And somebody reported about TIDAL.

    Now this time I should take not of which one mis-behaved, as it already
    happened half a year ago. If it was the same, it would be time to give
    it the boot.

    #2
    Your player is not authorized to use mysqueezebox.com (Pandora "Your stations&quot

    Hi Michael-

    Thanks for all you do to support the Squeezebox community!

    A year or so ago, I made the mistake of trying to interact with the browser-based player control (mysqueezebox.com/player/playerControl) in Safrai on my iPhone when I was away from my home network WiFi. I think that is when I first experienced the "Your player is not authorized to use mysqueezebox.com" when trying to access my Pandora playlists ("Your stations"). Subsequently, when home, I continued to get the "Your player is not authorized to use mysqueezebox.com" error from iPhone/Safari and noticed I also get it in all browsers (IE, Chrome, FireFox) on all my computers. Curiously, the player controls (pause, skip, volume) work fine. I have a Squeezebox Duet. The physical remote works fine.

    Thanks for your help!

    Regards,

    Ed
    Attached Files

    Comment


      #3
      Your player is not authorized touse mysqueezebox.com (Pandora "Your stations&quot

      > A year or so ago, I made the mistake of trying to interact with the
      > browser-based player control (mysqueezebox.com/player/playerControl) in
      > Safrai on my iPhone when I was away from my home network WiFi. I think
      > that is when I first experienced the "Your player is not authorized to
      > use mysqueezebox.com" when trying to access my Pandora playlists ("Your
      > stations"). Subsequently, when home, I continued to get the "Your
      > player is not authorized to use mysqueezebox.com" error from
      > iPhone/Safari and noticed I also get it in all browsers (IE, Chrome,
      > FireFox) on all my computers.


      Are you saying this only happens when using the web control?

      --

      Michael
      Michael

      "It doesn't work - what shall I do?" - "Please check your server.log and/or scanner.log file!"
      (LMS: Settings/Information)

      Comment


        #4
        Correct.

        Comment


          #5
          Any news on this?

          Comment


            #6
            Your player is not authorized touse mysqueezebox.com (Pandora "Your stations&quot

            > Any news on this?

            I must admit that I haven't looked into this yet. As I can't really test
            Pandora here, and as this seems to be a web-control issue only, I didn't
            pay much attention.

            --

            Michael
            Michael

            "It doesn't work - what shall I do?" - "Please check your server.log and/or scanner.log file!"
            (LMS: Settings/Information)

            Comment


              #7
              ????

              Not sure if anyone else is having this issue...

              I had same problem today, but found that it works correctly when going to www.mysqueezebox.com, shows the error when using just mysqueezebox.com.

              Comment


                #8
                I see the same issue. Using hardware player all Pandora items work as expected. Using MySB.com > Remote Control on Pandora gives same error message as described.

                But Remote Control is not completely non-functional on Pandora. If player is already on a Pandora stream then Remote Control correctly displays station info and album art and I can play/pause/skip using the Remote Control buttons.

                Comment


                  #9
                  The site is using Let's Encrypt certificates with a 3 month period of validity.
                  So that means that the certs are replaced every few weeks.
                  If one of the servers in the set has a problem getting the new cert applied then it could easily throw up occasional errors depending how the load balancer moves requests around.

                  The server that I reached shows that a certificate start time of 16 days ago.
                  Paul Webster
                  Author of "Now Playing" plugins covering Radio France (FIP etc), PlanetRadio (Bauer - Kiss, Absolute, Scala, JazzFM etc), KCRW, ABC Australia and CBC/Radio-Canada
                  and, via the extra "Radio Now Playing" plugin lots more - see https://forums.slimdevices.com/showt...Playing-plugin

                  Comment


                    #10
                    Originally posted by uranus View Post
                    Not sure if anyone else is having this issue...

                    I had same problem today, but found that it works correctly when going to www.mysqueezebox.com, shows the error when using just mysqueezebox.com.
                    Both work and not-work with me. I have issues with Tidal since yesterday (which uses mysqueezebox). When Tidal doesn't work, I notice mysqyeezebox certificat also shows an error. It's non-stop throughout the day every few minutes online and then offline. I have posted my experience here: https://forums.slimdevices.com/showt...mysqueebox-com

                    So it seems more people are having issues with mysqueezebox, which break certain plugins.

                    Comment


                      #11
                      When it does not work ... what date do you see listed against the certificate?
                      Paul Webster
                      Author of "Now Playing" plugins covering Radio France (FIP etc), PlanetRadio (Bauer - Kiss, Absolute, Scala, JazzFM etc), KCRW, ABC Australia and CBC/Radio-Canada
                      and, via the extra "Radio Now Playing" plugin lots more - see https://forums.slimdevices.com/showt...Playing-plugin

                      Comment


                        #12
                        Your player is not authorized touse mysqueezebox.com (Pandora "Your stations&quot

                        > The site is using Let's Encrypt certificates with a 3 month period of
                        > validity.
                        > So that means that the certs are replaced every few weeks.


                        Correct.

                        > If one of the servers in the set has a problem getting the new cert
                        > applied then it could easily throw up occasional errors depending how
                        > the load balancer moves requests around.


                        Yep, I was wondering exactly about this. What part of this globe are you
                        living in?
                        Michael

                        "It doesn't work - what shall I do?" - "Please check your server.log and/or scanner.log file!"
                        (LMS: Settings/Information)

                        Comment


                          #13
                          Your player is not authorized touse mysqueezebox.com (Pandora "Your stations&quot

                          > Yep, I was wondering exactly about this. What part of this globe are you
                          > living in?


                          Confirmed: one of our EU based load-balancers had not updated correctly.
                          Thanks for the heads up!
                          Michael

                          "It doesn't work - what shall I do?" - "Please check your server.log and/or scanner.log file!"
                          (LMS: Settings/Information)

                          Comment


                            #14
                            Originally posted by Paul Webster View Post
                            When it does not work ... what date do you see listed against the certificate?
                            I will update this post as soon as it happens again. I have been listening now for over half an hour thought without issues. Could it already have been fixed seeing mherger's post above me?

                            Comment


                              #15
                              Your player is not authorized touse mysqueezebox.com (Pandora "Your stations&quot

                              > I will update this post as soon as it happens again. I have been
                              > listening now for over half an hour thought without issues. Could it
                              > already have been fixed seeing mherger's post above me?


                              Yes, I updated the one misbehaving load balancer before I posted about
                              my findings.
                              Michael

                              "It doesn't work - what shall I do?" - "Please check your server.log and/or scanner.log file!"
                              (LMS: Settings/Information)

                              Comment

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