Control Panel in Tray Icon does not start

[devkid]

Hi folks,

I have a home server running with Win10 and LMS and everything was working fine. Now I bought new hardware for my home server and reinstalled everything (Windows 10, Logitech Media Server 8.3.1 etc). Same software as on my old hardware. But there is a problem with the new installation:
I have this tray icon in the bottom right and when clicking it then I get the option "Start control panel" ("Systemsteuerung öffnen..." on my german machine):


When I click that, then the splash screen appears and it loads some seconds:


But then this disappears and nothing happens. Usually (on my old machine) then the control panel UI dialog pops up and shows the settings dialog. Now the splash screen just disappears, and I am not able to make it work again.
Interesting enough, the web interface configuration seems to work fine so far.


What I have tried so far:

• Reinstalled LMS
• Wiped settings in C:\ProgramData\Squeezebox
• Copied over the installation from my old machine and also the settings folder (C:\Program Files (x86)\Squeezebox and C:\ProgramData\Squeezebox)
• Rebooted

Nothing worked Any ideas what could be a solution? Thank you!

[devkid]

Oh, I also looked into ther server.log, but I just contains this:

[23-03-27 17:56:40.9395] main::init (377) Starting Logitech Media Server (v8.3.1, 1676361197, Fri Feb 17 06:33:29 WEST 2023) perl 5.014001 - MSWin32-x86-multi-thread

No content in the scanner.log.

I could not find any error message at all.

If relevant: I am running 2 Squeezebox Radios.

[Man in a van]

Have you tried "Open Control Panel as Administrator" ?

ronnie

[devkid]

Yes, I tried that but its the same problem.

[Man in a van]

I have no idea on what is causing the problem, I don't know if the Control Panel uses a different Port ?

On my windows 10 Pro Desktop, if I go to C > Program Files (x86) > Squeezebox > server and right click squeezeboxcp (run as admin) that opens the Control Panell

or try this (I always do this when installing LMS on Windows)

https://forums.slimdevices.com/forum/user-forums/logitech-media-server/1628633-lms-8-3-won-t-automatically-start-on-windows-11?p=1628774#post1628774

ronnie

[devkid]

Thanks for hints! But unfortunately, neither reinstalling using admin rights nor directly running squeezeboxcp as admin made any difference for my issue... So strange... Worked for years without issues. No idea what could be different on this new PC.

[devkid]

Interesting: Installed old version 7.9.3 and opening control panel instantly worked!

Did not work:
8.3.1
8.0.0

So the problem seems to have been introduced with version 8 for me. Any idea what changed with version 8?

[devkid]

Wow, it is working now. I think I found the cause: Some time ago (for other reasons, I enabled UTF-8 support in Windows 10: https://helpcenter.nshift.com/hc/en-...UTF-8-encoding). I just noticed some bad characters in the UI when scanning my library with LMS 7.9.3. So I remembered changing that UTF8 setting. I now turned it off and upgraded again to LMS 8.3.1. And I am now able to actually start control panel with it again

[Man in a van]

Wow, it is working now. I think I found the cause: Some time ago (for other reasons, I enabled UTF-8 support in Windows 10: https://helpcenter.nshift.com/hc/en-...UTF-8-encoding). I just noticed some bad characters in the UI when scanning my library with LMS 7.9.3. So I remembered changing that UTF8 setting. I now turned it off and upgraded again to LMS 8.3.1. And I am now able to actually start control panel with it again

Wait for a sunny day and then 10 minutes on the naughty step



ronnie

[damazta]

Wow, it is working now. I think I found the cause: Some time ago (for other reasons, I enabled UTF-8 support in Windows 10: https://helpcenter.nshift.com/hc/en-...UTF-8-encoding). I just noticed some bad characters in the UI when scanning my library with LMS 7.9.3. So I remembered changing that UTF8 setting. I now turned it off and upgraded again to LMS 8.3.1. And I am now able to actually start control panel with it again

Confirmed. When enable UTF-8 support = enabled, LMS scans all non-latin tracks properly, but LMS control crashes silently on the splash screen. (Almost) Everything else seems to work as expected.
Turning UTF-8 support off causes all tracks with non-latin characters to drop out of the DB.

Does this merit opening a bug on github?