Connecting to Pi via IP address

[P Nelson]

A google search did indicate that xfinity does use ip address in the 10.0.0.1 format. https://www.xfinity.com/support/arti...-wifi-password

On what device are you running Advanced IP Scanner? Is it the same laptop/computer that is running LMS?

Assuming a windows 10 operating system, here is how you can find the IP address of the laptop/computer.

1. Look for a dialog box at the bottom of the screen that says "type here to search". Type in Command Prompt.
This should open the Command Prompt window or provide a result that if you click on it opens the Command Prompt window.
2. type in IPCONFIG and press enter.
This will provide a bunch of information. Look for:
IPv4 Address. . . . . . . . . . . : 192.168.xx.xxx
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.xx.xx
The above is a sample of what my system displays.
copy the information.
3. type exit and press enter to close the Command Prompt window.

Connect your SB Touch to your LMS or mySB.com.
Go to >Settings>Advanced>Diagnostics> Wireless > or
>Settings>Advanced>Diagnostics> Ethernet

What does it say for IP address, Subnet Mask, and Default Gateway on the Touch? The Subnet Mask and Default Gateway should be the same numbers as your laptop/computer that is running LMS.
Are you sure the Touch is Connecting to LMS on your computer, and not the internal Tiny LMS that came with the Touch.
Go to >Settings>Advanced>Diagnostics> Server Info.
You should see the sever IP address. It should be the same as the IP address of the computer running LMS that was obtained using the IPCONFIG command.

If the raspberry, computer, and Touch are all connected to the same router and DHCP server, then the Default Gateway should be the same number for all three devices. From your first post, you said the raspberry pi IP address is 10.0.0.52. That means the Default Gateway should be 10.0.0.x.

The above information will help people figure out the next steps.

Paul

[garym]

What is the ip address if your laptop?

https://www.onmsft.com/how-to/find-ip-address-on-windows-through-the-command-prompt/

[slartibartfast]

I was able to connect about a dozen times before albeit after fiddling with Ethernet position, rebooting. It would suddenly show up in Chrome page and I have no idea how. But it was frustrating.

the last time I had Pi working via WiFi with Touch I could play my attached library but could not get Tidal to play - though it played fine via laptop LMS/Touch.

It has been extremely befuddling 🤬

Could it be a faulty ethernet cable?

[shacky73]

This is odd and it should be very simple. Maybe it is normal but your IP address of 10.0.0.52 seems unusual to me. Every local network I’ve ever had has been 192.168.1.xxx or 192.168.0.xxx.

I was able to connect about a dozen times before albeit after fiddling with Ethernet position, rebooting. It would suddenly show up in Chrome page and I have no idea how. But it was frustrating.

the last time I had Pi working via WiFi with Touch I could play my attached library but could not get Tidal to play - though it played fine via laptop LMS/Touch.

It has been extremely befuddling 🤬

[shacky73]

Also my internet provider/modem is Comcast/Xfinity

[shacky73]

I think (but I am not expert enough to be certain) that the problem is most likely in your network, rather than the Pi. What is your current network arrangement? It sounds like you now have the Pi running pCP connected to your modem/router by ethernet, correct? Do you still have a wireless extender in the network? Or any other devices, like access points?

Yes. TV streaming. iPhones connect via WiFi. Laptop running LMS and SB Touch both connected WiFi and double hop working fine.

How is your Windows laptop connected to the network -- ethernet or wifi? Same for the Touch?

both WiFi

As has been said before, the ip addresses of your other devices would really help those who know enough to help you troubleshoot. If your ip scanner is not reporting the other addresses, both the laptop and the Touch should be able to report their own ip addresses.

Laptop, Touch, TV, iPhones all showing in IP Scan. All are 10.0.0.xx and Pi also shows.

If you do not know how to find the ip address on your laptop, maybe a current Windows user can help. I am not up to date on that OS, but if I needed that information, I would probably start by right-clicking on the networking icon in the system tray (if that's still part of the Windows interface). I do not have a Touch, but I can find my Radio's ip by going to Settings> Advanced> Squeezebox Information> Player Information. I think the Touch's interface may be similar.

When checking the ip of the laptop, you should also see a value that might be called "gateway" or "default route" or something like that. Again, current Windows users can be more helpful. But that should tell you the ip that the router presents to the LAN, which is something else networking experts will probably want to know.

Can you provide the answers to these questions? If not, please do not come back and say that everything is working now, unless you are prepared to explain just what you did to make it work.

I should add here that I do understand that there may be obstacles that prevent you from providing this information. I think you have previously indicated that, like many -- maybe most -- of us here, you are over a certain age. People in our age group often have mobility issues, vision problems, and other infirmities that can make it difficult or impossible to carry out certain tasks. If that is the case, is there anyone you can ask to help with this? If someone here were able to provide a set of easy-to-follow instructions, could you hand them off to someone else?

People have tried to help you, but their hands are tied as long as you are unable to answer their questions. It's up to you to make it possible for them to help.

I know enough to be dangerous and am mobile.

[RobbH]

Why would I have so much trouble connecting to Pi? It’s a 4.

I think (but I am not expert enough to be certain) that the problem is most likely in your network, rather than the Pi. What is your current network arrangement? It sounds like you now have the Pi running pCP connected to your modem/router by ethernet, correct? Do you still have a wireless extender in the network? Or any other devices, like access points?

How is your Windows laptop connected to the network -- ethernet or wifi? Same for the Touch?

As has been said before, the ip addresses of your other devices would really help those who know enough to help you troubleshoot. If your ip scanner is not reporting the other addresses, both the laptop and the Touch should be able to report their own ip addresses.

If you do not know how to find the ip address on your laptop, maybe a current Windows user can help. I am not up to date on that OS, but if I needed that information, I would probably start by right-clicking on the networking icon in the system tray (if that's still part of the Windows interface). I do not have a Touch, but I can find my Radio's ip by going to Settings> Advanced> Squeezebox Information> Player Information. I think the Touch's interface may be similar.

When checking the ip of the laptop, you should also see a value that might be called "gateway" or "default route" or something like that. Again, current Windows users can be more helpful. But that should tell you the ip that the router presents to the LAN, which is something else networking experts will probably want to know.

Can you provide the answers to these questions? If not, please do not come back and say that everything is working now, unless you are prepared to explain just what you did to make it work.

I should add here that I do understand that there may be obstacles that prevent you from providing this information. I think you have previously indicated that, like many -- maybe most -- of us here, you are over a certain age. People in our age group often have mobility issues, vision problems, and other infirmities that can make it difficult or impossible to carry out certain tasks. If that is the case, is there anyone you can ask to help with this? If someone here were able to provide a set of easy-to-follow instructions, could you hand them off to someone else?

People have tried to help you, but their hands are tied as long as you are unable to answer their questions. It's up to you to make it possible for them to help.

[garym]

This is odd and it should be very simple. Maybe it is normal but your IP address of 10.0.0.52 seems unusual to me. Every local network I’ve ever had has been 192.168.1.xxx or 192.168.0.xxx.

[shacky73]

I just started fro scratch, again, and am so frustrated I need help. I burn PiCorePlayer to SS card. Connect pi to modem via Ethernet. Scan using Advanced IP Scanner. I see Raspberry, 10.0.0.52 on my setup.

use Chrome (and Edge) and enter IP address and it refuses connection. I don’t have a monitor or keyboard to use on Pi. In my past attempts I’ve fiddled rebooting moving Ethernet and have gotten into PiCorePlayer but I don’t know what did it. Err: connection refused.

My streamer is SB Touch. I can connect easily to LMS on laptop.

Why would I have so much trouble connecting to Pi? It’s a 4.