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    #1

    Not Signed In or Sign In expired. Please sign in to your BBC Account

    Hello All,
    upgraded to v8.3.1 a few days ago, when I try to open BBC Sounds, I get this error.
    However, this is not true because I can login to BBC Sounds on the webpage.
    Any ideas?
    thanks for reading and advice,
    -Gian
    Madamina, il catalogo è questo... town: Musical Fidelity Dr.Thomas, Preamp II, Infinity 7K, Squeezebox Classic (2), 2 Squeezelite bt on Raspi, Raspberry Pi 2 with HiFiBerry, Ubuntu 22.4 LTS server
    country: Musical Fidelity A-5, Infinity Renaissance 90, Musical Fidelity A120, Sonus Faber Concertino, Squeezebox Classic, SB Touch, Raspberry Pi 2 with HiFiBerry, Raspberry Pi Zero-w bt, Raspberry Pi 3 server with Debian Buster on Arm7
    Tags: None
    #2
    Originally posted by gian View Post
    Hello All,
    upgraded to v8.3.1 a few days ago, when I try to open BBC Sounds, I get this error.
    However, this is not true because I can login to BBC Sounds on the webpage.
    Any ideas?
    thanks for reading and advice,
    -Gian
    What does it say on the BBC Sounds settings page?
    Living Room: Touch or Squeezelite (Pi3B) > Topping E30 > Audiolab 8000A > Monitor Audio S5 + BK200-XLS DF
    Bedroom: Radio
    Bathroom: Radio

    Comment

      #3
      "There was a problem with sign in, please try again​"
      Madamina, il catalogo è questo... town: Musical Fidelity Dr.Thomas, Preamp II, Infinity 7K, Squeezebox Classic (2), 2 Squeezelite bt on Raspi, Raspberry Pi 2 with HiFiBerry, Ubuntu 22.4 LTS server
      country: Musical Fidelity A-5, Infinity Renaissance 90, Musical Fidelity A120, Sonus Faber Concertino, Squeezebox Classic, SB Touch, Raspberry Pi 2 with HiFiBerry, Raspberry Pi Zero-w bt, Raspberry Pi 3 server with Debian Buster on Arm7

      Comment

        #4
        Originally posted by gian View Post
        Hello All,
        upgraded to v8.3.1 a few days ago, when I try to open BBC Sounds, I get this error.
        However, this is not true because I can login to BBC Sounds on the webpage.
        Any ideas?
        thanks for reading and advice,
        -Gian
        Are there any errors in the LMS server log?
        Stuart McLean

        ExpectingToFly Plugins :
        BBC Sounds, Global Player (UK), Times Radio, UK Radio Player, Virgin Radio (UK) and the Radio Favourites Plugin

        For BBC Sounds help see the BBC Sounds Wiki.

        Comment

          #5
          [23-02-21 07:54:07.3717] Plugins::BBCSounds::ProtocolHandler::new (219) Live stream to old after pause, stopping the continuation.
          [23-02-22 08:05:51.9467] Plugins::BBCSounds::ProtocolHandler::new (219) Live stream to old after pause, stopping the continuation.
          [23-02-23 08:17:09.6286] Plugins::BBCSounds::ProtocolHandler::new (219) Live stream to old after pause, stopping the continuation.
          [23-02-24 08:13:05.7842] Plugins::BBCSounds::ProtocolHandler::new (219) Live stream to old after pause, stopping the continuation.
          [23-03-01 07:31:45.8993] Plugins::BBCSounds::ProtocolHandler::new (221) Live stream to old after pause, stopping the continuation.

          don't know if this is related to login, the strange thing is that I have a second LMS in the country, same release but on Raspi, and it is logged in.
          Maybe policies have changed and you can only have one connection?!
          Madamina, il catalogo è questo... town: Musical Fidelity Dr.Thomas, Preamp II, Infinity 7K, Squeezebox Classic (2), 2 Squeezelite bt on Raspi, Raspberry Pi 2 with HiFiBerry, Ubuntu 22.4 LTS server
          country: Musical Fidelity A-5, Infinity Renaissance 90, Musical Fidelity A120, Sonus Faber Concertino, Squeezebox Classic, SB Touch, Raspberry Pi 2 with HiFiBerry, Raspberry Pi Zero-w bt, Raspberry Pi 3 server with Debian Buster on Arm7

          Comment

            #6
            Try increasing the log level
            Settings/Advanced/Logging/plugin.bbcsounds
            and then perform a login via the plugin settings page
            and see what appears in the log.
            Paul Webster
            Author of "Now Playing" plugins covering Radio France (FIP etc), PlanetRadio (Bauer - Kiss, Absolute, Scala, JazzFM etc), KCRW, ABC Australia and CBC/Radio-Canada
            and, via the extra "Radio Now Playing" plugin lots more - see https://forums.slimdevices.com/showt...Playing-plugin

            Comment

              #7
              [23-03-07 10:28:45.5515] Plugins::BBCSounds::SessionManagement::isSignedIn (157) ++isSignedIn
              [23-03-07 10:28:45.5521] Plugins::BBCSounds::SessionManagement::isSignedIn (177) --_isSignedIn - false
              [23-03-07 10:28:45.5527] Plugins::BBCSounds::Settings:refs (184) ++prefs
              [23-03-07 10:28:45.5532] Plugins::BBCSounds::Settings:refs (187) --prefs
              [23-03-07 10:28:45.5566] Plugins::BBCSounds::Settings::beforeRender (194) ++beforeRender
              [23-03-07 10:28:45.5571] Plugins::BBCSounds::SessionManagement::getIdentity Status (264) ++getIdentityStatus
              [23-03-07 10:28:45.5577] Plugins::BBCSounds::SessionManagement::getIdentity Status (276) --getIdentityStatus
              [23-03-07 10:28:45.5582] Plugins::BBCSounds::Settings::beforeRender (218) --beforeRender
              [23-03-07 10:28:49.1436] Plugins::BBCSounds::ProtocolHandler::getMetadataFo r (1430) getmetadata: sounds://_LIVE_bbc_radio_three
              [23-03-07 10:28:49.1448] Plugins::BBCSounds::ProtocolHandler::getMetadataFo r (1430) getmetadata: sounds://_LIVE_bbc_radio_three
              [23-03-07 10:28:55.1365] Plugins::BBCSounds::ProtocolHandler::getMetadataFo r (1430) getmetadata: sounds://_LIVE_bbc_radio_three
              [23-03-07 10:28:55.1377] Plugins::BBCSounds::ProtocolHandler::getMetadataFo r (1430) getmetadata: sounds://_LIVE_bbc_radio_three
              [23-03-07 10:29:01.2730] Plugins::BBCSounds::ProtocolHandler::getMetadataFo r (1430) getmetadata: sounds://_LIVE_bbc_radio_three
              [23-03-07 10:29:01.2742] Plugins::BBCSounds::ProtocolHandler::getMetadataFo r (1430) getmetadata: sounds://_LIVE_bbc_radio_three
              ​
              Madamina, il catalogo è questo... town: Musical Fidelity Dr.Thomas, Preamp II, Infinity 7K, Squeezebox Classic (2), 2 Squeezelite bt on Raspi, Raspberry Pi 2 with HiFiBerry, Ubuntu 22.4 LTS server
              country: Musical Fidelity A-5, Infinity Renaissance 90, Musical Fidelity A120, Sonus Faber Concertino, Squeezebox Classic, SB Touch, Raspberry Pi 2 with HiFiBerry, Raspberry Pi Zero-w bt, Raspberry Pi 3 server with Debian Buster on Arm7

              Comment

                #8
                Oh! it seems I need to change glasses... there was a typo in the login, now everything is fine... These hi-rez displays are a challenge on your eyes, with such tiny characters.
                Sorry to have wasted your time, always grateful for the Forum helpers..
                Madamina, il catalogo è questo... town: Musical Fidelity Dr.Thomas, Preamp II, Infinity 7K, Squeezebox Classic (2), 2 Squeezelite bt on Raspi, Raspberry Pi 2 with HiFiBerry, Ubuntu 22.4 LTS server
                country: Musical Fidelity A-5, Infinity Renaissance 90, Musical Fidelity A120, Sonus Faber Concertino, Squeezebox Classic, SB Touch, Raspberry Pi 2 with HiFiBerry, Raspberry Pi Zero-w bt, Raspberry Pi 3 server with Debian Buster on Arm7

                Comment

                  #9
                  Originally posted by gian View Post
                  Oh! it seems I need to change glasses... there was a typo in the login, now everything is fine... These hi-rez displays are a challenge on your eyes, with such tiny characters.
                  Sorry to have wasted your time, always grateful for the Forum helpers..
                  that's good news. Just in case you weren't aware, make sure you switch your logging level back to "warning", the debug logging level very verbose!
                  Stuart McLean

                  ExpectingToFly Plugins :
                  BBC Sounds, Global Player (UK), Times Radio, UK Radio Player, Virgin Radio (UK) and the Radio Favourites Plugin

                  For BBC Sounds help see the BBC Sounds Wiki.

                  Comment

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