Announce : BBC Sounds Plugin

[slartibartfast]

No, the live programme should adjust the progress bar to where you are in the programme, and play at the live point. There may be a brief few seconds while it gets the info as to where it is in the programme, but it should adjust the progress bar as soon as it does. It is working fine for me, is that not working for you?

I just started playing Radio 2 and the audio is live but the progress bar is clearly starting from zero. If I click the progress bar I can force it to the live position then "rewind" but I can't rewind without doing that.

[slartibartfast]

What is interesting is that if I stop playback then restart it the progress bar initially jumps to the correct position before immediately returning to zero.

[expectingtofly]

What is interesting is that if I stop playback then restart it the progress bar initially jumps to the correct position before immediately returning to zero.

Gosh, that's not right. Would you mind creating a debug log that covers the period of starting up a new live stream. You can drop the log into this dropbox location : https://www.dropbox.com/request/quaOojw7tEGyuv6iqXnW

Thanks

[slartibartfast]

Gosh, that's not right. Would you mind creating a debug log that covers the period of starting up a new live stream. You can drop the log into this dropbox location : https://www.dropbox.com/request/quaOojw7tEGyuv6iqXnW

Thanks

Will do. The Global player acts the same way except clicking the progress bar doesn't fix it.

[expectingtofly]

Will do. The Global player acts the same way except clicking the progress bar doesn't fix it.

I expect its the same bug, it seems the progress bar is not updating for you. as it uses the same method to adjust the progress bar. Hmmm I wonder what has changed, that code hasn't really changed for ages.

[kidstypike]

Seems to work fine for me. Desktop and phone.

[expectingtofly]

Seems to work fine for me. Desktop and phone.

Indeed, I can't recreate either. I've tried 3 different LMS installations. So hopefully its a very specific scenario/combination that's impacting slartibartfast

[slartibartfast]

Indeed, I can't recreate either. I've tried 3 different LMS installations. So hopefully its a very specific scenario/combination that's impacting slartibartfast

I've uploaded two logs. one starting from the menu and the other restarting after stopping.

[mherger]

I just started playing Radio 2 and the audio is live but the progress bar is clearly starting from zero. If I click the progress bar I can force it to the live position then "rewind" but I can't rewind without doing that.

I yet have to hear that song on a local station here…

[expectingtofly]

I've uploaded two logs. one starting from the menu and the other restarting after stopping.

Thank you for the logs.
Do you know what, I think your server is just way too fast, or your player is far too slow. One of the two!!!!! I think the former.!
The progress bar gets adjusted before the player has actually had any audio data, the player getting the progress bar seems to confuse it and is doing a seek to start of the programme messing up the progress bar again.
Thanks for the report, I'll put up a beta release and try and fix it.

[expectingtofly]

I've uploaded two logs. one starting from the menu and the other restarting after stopping.

I've taken a punt at what I think is causing it. Unfortunately I can't recreate it here to test. Please will you install version 2.28.2 from the beta repository and see if that fixes it.

[slartibartfast]

I've taken a punt at what I think is causing it. Unfortunately I can't recreate it here to test. Please will you install version 2.28.2 from the beta repository and see if that fixes it.

This is really strange. That fixes it for some stations but not all when restarting after stopping but not when playing directly from the menu.
I then thought of things I had done to LMS recently and that was installing the C3PO transcoding helper plugin which was disabled and doesn't affect aac streams anyway. If I uninstall that plugin then BBC Sounds works normally.

[expectingtofly]

This is really strange. That fixes it for some stations but not all when restarting after stopping but not when playing directly from the menu.
I then thought of things I had done to LMS recently and that was installing the C3PO transcoding helper plugin which was disabled and doesn't affect aac streams anyway. If I uninstall that plugin then BBC Sounds works normally.

Oh yes!! I installed C3PO and it does indeed cause that side effect. I wonder what it's doing! Anyway, at least we got to the bottom of it.

[tallpaul]

Hi folks, starting Friday night when I try to Browse Categories e.g. "Home > BBC Sounds > Browse Categories > Browse all Speech > Comedy" I get a monochrome image of a laughing girl and "404 Not Found".

I've tried restarting the server, I've checked that I'm still logged in, "Listen Live" still works fine, so does "Podcasts". So it seems like it's something specific to "Browse Categories" and hopefully it's just that the BCC have changed the URLs of the pages the server needs to look at, rather than removing it completely ...

[Shozzer]

Hi folks, starting Friday night when I try to Browse Categories e.g. "Home > BBC Sounds > Browse Categories > Browse all Speech > Comedy" I get a monochrome image of a laughing girl and "404 Not Found".

I've tried restarting the server, I've checked that I'm still logged in, "Listen Live" still works fine, so does "Podcasts". So it seems like it's something specific to "Browse Categories" and hopefully it's just that the BCC have changed the URLs of the pages the server needs to look at, rather than removing it completely ...

I can confirm that is the same for me.