No sound from Squeezebox (possibly Softsqueeze issue)

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  • Simon Turner
    #1

    No sound from Squeezebox (possibly Softsqueeze issue)

    I've posted about this at least twice before and learnt that this is a bug
    that SD have some knowledge about but no advice... so far.

    In this instance...
    I was using Softsqueeze synched to my Squeezebox. I closed down Softsqueeze
    and all sound stopped emitting from my Squeezebox. It appears to be
    working... i.e. progress bar is progressing... but there is no sound (I've
    tried headphone output in case it's my Dac that has a problem, but it's
    silent too). Other times I've had this problem I was not running Softsqueeze
    at all... but it seems easier to achieve silence when I have been running
    it.

    I can only recover by restarting the Slim server service.

    Details:
    XP SP1. Slimserver 5.4 with associated Softsqueeze and firmware, digital
    out, java 1.5 beta 2....... although I experienced the same problem with
    earlier versions of SlimServer and Softsqueeze.

    At the possible expense of ruining my chances of tech help I do think that
    SD should be a little more keyed into Windows support. Windows users account
    for well over 90% of the target market. I'm sorry Kevin... I do very much
    appreciate your help, it's been very useful indeed over the last few months
    (year?).

    Simon Turner
    Brighton UK
    Tags: None
    • kdf
      NOT a Slim Devices Employee
      • Apr 2005
      • 9493
      #2
      No sound from Squeezebox (possibly Softsqueeze issue)

      Quoting Simon Turner <simon (AT) brighton (DOT) co.uk>:

      > I've posted about this at least twice before and learnt that this is a bug
      > that SD have some knowledge about but no advice... so far.
      >
      > In this instance...
      > I was using Softsqueeze synched to my Squeezebox. I closed down Softsqueeze
      > and all sound stopped emitting from my Squeezebox. It appears to be
      > working... i.e. progress bar is progressing... but there is no sound (I've
      > tried headphone output in case it's my Dac that has a problem, but it's
      > silent too). Other times I've had this problem I was not running Softsqueeze
      > at all... but it seems easier to achieve silence when I have been running
      > it.
      >
      > I can only recover by restarting the Slim server service.
      >
      > Details:
      > XP SP1. Slimserver 5.4 with associated Softsqueeze and firmware, digital
      > out, java 1.5 beta 2....... although I experienced the same problem with
      > earlier versions of SlimServer and Softsqueeze.
      >
      > At the possible expense of ruining my chances of tech help I do think that
      > SD should be a little more keyed into Windows support. Windows users account
      > for well over 90% of the target market. I'm sorry Kevin... I do very much
      > appreciate your help, it's been very useful indeed over the last few months
      > (year?).

      hmm...
      WMA and ASX streaming (for windows only)
      AudioFeast Plugin (beta) (for windows only)
      Rhapsody support (for windows only)
      WMA transcoding out of the box (linux users have to configure and work out
      ffmpeg for the task)

      I'm sorry you feel that Windows isn't getting enough support.

      I tend to think windows support IS rather high. This is a double ended sword
      tho, as I also believe windows requires more effort to support. I also tend to
      believe many windows users (and yes, I use windows) are a bit oversensitive
      when ANY time is spent away from 100% windows focus. I dont think you will lose
      any tech help. If I had any idea how to solve your problem, I'd be right in
      there to offer any help I can. However, what you do lose is sympathy. It is
      hard enough to find hardware that even works with linux let alone officially
      supported. If you dont think its windows-centric enough...tough.

      on to tech support. I can't say I've run into silence from windows. delays,
      yes but silence no. From my experience iwht softsuqeze and java 1.5 (try
      upgrading from the Beta!), it could be a bit resource-heavy if you have
      slimserver running on the same machine as softsqueeze while syncing with
      another player (especially if transcoding is involved). Frankly, I would have
      thought you'd be up for an RMA at this point becuase it just doesn't sound like
      a normal thing to happen.

        Comment

        • Richard Titmuss
          Senior Software Engineer - Logitech/Slim Devices
          • Apr 2005
          • 1394
          #3
          No sound from Squeezebox (possibly Softsqueeze issue)

          Simon,

          I have also seen this, usually when syncing Softsqueeze and a
          Squeezebox, but also on occasion between Squeezeboxen. Sometimes when
          Softsqueeze is closed the slimserver continues to attempt to sync the
          players, even now one of the players is missing. If you close
          Softsqueeze using the x button on the main window this won't happen as
          the player disconnects cleanly, but using the close option on the
          taskbar or turning off your pc with Softsqueeze running will trigger the
          bug. When you get no audio from your Squeezebox try unsyncing from your
          Softsqueeze player in the Settings menu on the Squeezebox.

          I think you should file this as a bug (http://bugs.slimdevices.com).

          Regards,
          Richard



          Simon Turner wrote:

          >I've posted about this at least twice before and learnt that this is a bug
          >that SD have some knowledge about but no advice... so far.
          >
          >In this instance...
          >I was using Softsqueeze synched to my Squeezebox. I closed down Softsqueeze
          >and all sound stopped emitting from my Squeezebox. It appears to be
          >working... i.e. progress bar is progressing... but there is no sound (I've
          >tried headphone output in case it's my Dac that has a problem, but it's
          >silent too). Other times I've had this problem I was not running Softsqueeze
          >at all... but it seems easier to achieve silence when I have been running
          >it.
          >
          >I can only recover by restarting the Slim server service.
          >
          >Details:
          >XP SP1. Slimserver 5.4 with associated Softsqueeze and firmware, digital
          >out, java 1.5 beta 2....... although I experienced the same problem with
          >earlier versions of SlimServer and Softsqueeze.
          >
          >At the possible expense of ruining my chances of tech help I do think that
          >SD should be a little more keyed into Windows support. Windows users account
          >for well over 90% of the target market. I'm sorry Kevin... I do very much
          >appreciate your help, it's been very useful indeed over the last few months
          >(year?).
          >
          >Simon Turner
          >Brighton UK
          >
          >

            Comment

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