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View Full Version : SB down ... we need a Tunein plugin which works



castalla
2012-11-01, 17:50
Today's outage at SB Europe renders Tunein useless even when connected to a local LMS.

This just highlights the need for a SB-free Tunein plugin - please, some clever developer help us out!

Frank1964
2012-11-02, 01:29
plus one !!!!! Now it is not possible to play any radiostation at all !!!

bpa
2012-11-02, 01:38
This is strange. I have tested to make sure mysb.com is down in Ireland and it is but with a Local LMS, I can search and play station via the Tune-in menu on LMS web page and from Touch Tune-in App.

I wonder what is different between our two setups ?
Are you insing Tune-in Favorites ?
Is there anything in your log file ?

castalla
2012-11-02, 01:49
This is strange. I have tested to make sure mysb.com is down in Ireland and it is but with a Local LMS, I can search and play station via the Tune-in menu on LMS web page and from Touch Tune-in App.

I wonder what is different between our two setups ?
Are you insing Tune-in Favorites ?
Is there anything in your log file ?

Ah-ha ... only BBC stations don't play via Tunein. I didn't check others last night.

I just get 'reset by host' messages for all BBC stations except World Service.


Here's part of the log:

Couldn't resolve IP address for: www.mysqueezebox.com
[12-11-01 13:14:40.7797] Slim::Control::XMLBrowser::_cliQuery_error (1653) Error: While retrieving [http://www.mysqueezebox.com/public/opml/6efb09b85fbb5c88588586a322236a665008e2da/favorites.opml]: [Couldn't resolve IP address for: www.mysqueezebox.com]
[12-11-01 13:15:32.0057] Slim::Networking::SqueezeNetwork::_error (596) Unable to login to SN: Couldn't resolve IP address for: www.mysqueezebox.com
[12-11-01 13:15:32.0131] Slim::Networking::SqueezeNetwork::Players::_player s_error (334) Unable to get players from SN: Couldn't resolve IP address for: www.mysqueezebox.com, retrying in 600 seconds
[12-11-01 13:16:21.9955] Slim::Networking::SqueezeNetwork::_error (596) Unable to login to SN: Couldn't resolve IP address for: www.mysqueezebox.com
[12-11-01 13:16:22.0029] Slim::Networking::SqueezeNetwork::Players::_player s_error (334) Unable to get players from SN: Couldn't resolve IP address for: www.mysqueezebox.com, retrying in 900 seconds
[12-11-01 13:16:22.0776] Slim::Networking::SqueezeNetwork::_error (596) Unable to login to SN: Couldn't resolve IP address for: www.mysqueezebox.com
[12-11-01 13:16:22.0846] Slim::Networking::SqueezeNetwork::Players::_player s_error (334) Unable to get players from SN: Couldn't resolve IP address for: www.mysqueezebox.com, retrying in 1200 seconds
2012-11-01 14:06:18 squeezeboxserver_safe stopped.
2012-11-01 14:06:45 squeezeboxserver_safe started.
[12-11-01 14:07:27.3071] main::init (354) Starting Logitech Media Server (v7.7.2, r33893, Wed Mar 14 05:46:46 PDT 2012) perl 5.014002
[12-11-01 20:26:46.0175] Slim::Networking::SqueezeNetwork::Players::_player s_error (334) Unable to get players from SN: Timed out waiting for data, retrying in 300 seconds
[12-11-01 20:32:11.4884] Slim::Networking::SqueezeNetwork::_error (596) Unable to login to SN: 504 Gateway Time-out
[12-11-01 20:32:11.4956] Slim::Networking::SqueezeNetwork::Players::_player s_error (334) Unable to get players from SN: 504 Gateway Time-out, retrying in 600 seconds
[12-11-01 20:52:53.2190] Slim::Networking::SqueezeNetwork::Players::_player s_error (334) Unable to get players from SN: Timed out waiting for data, retrying in 300 seconds
[12-11-01 20:58:18.2966] Slim::Networking::SqueezeNetwork::_error (596) Unable to login to SN: 504 Gateway Time-out
[12-11-01 20:58:18.3039] Slim::Networking::SqueezeNetwork::Players::_player s_error (334) Unable to get players from SN: 504 Gateway Time-out, retrying in 600 seconds
[12-11-01 21:02:00.2127] Slim::Utils::Update::checkVersionError (138) There was an error while checking for updates to Logitech Media Server:
Timed out waiting for data
[12-11-01 21:08:43.2596] Slim::Networking::SqueezeNetwork::_error (596) Unable to login to SN: 504 Gateway Time-out
[12-11-01 21:08:43.2668] Slim::Networking::SqueezeNetwork::Players::_player s_error (334) Unable to get players from SN: 504 Gateway Time-out, retrying in 900 seconds
[12-11-01 21:24:08.2607] Slim::Networking::SqueezeNetwork::_error (596) Unable to login to SN: 504 Gateway Time-out
[12-11-01 21:24:08.2680] Slim::Networking::SqueezeNetwork::Players::_player s_error (334) Unable to get players from SN: 504 Gateway Time-out, retrying in 1200 seconds
[12-11-01 22:25:10.2456] Slim::Networking::SqueezeNetwork::Players::_player s_error (334) Unable to get players from SN: Timed out waiting for data, retrying in 300 seconds
[12-11-01 22:30:50.1746] Slim::Networking::SqueezeNetwork::Players::_player s_error (334) Unable to get players from SN: Timed out waiting for data, retrying in 600 seconds
[12-11-01 22:46:14.2149] Slim::Networking::SqueezeNetwork::Players::_player s_error (334) Unable to get players from SN: Timed out waiting for data, retrying in 300 seconds
[12-11-01 22:51:14.2127] Slim::Networking::SqueezeNetwork::_error (596) Unable to login to SN: Connect timed out: Transport endpoint is not connected
[12-11-01 22:51:14.2202] Slim::Networking::SqueezeNetwork::Players::_player s_error (334) Unable to get players from SN: Connect timed out: Transport endpoint is not connected, retrying in 600 seconds
[12-11-01 23:06:49.3059] Slim::Networking::SqueezeNetwork::Players::_player s_error (334) Unable to get players from SN: Timed out waiting for data, retrying in 300 seconds
[12-11-01 23:22:23.3730] Slim::Networking::SqueezeNetwork::Players::_player s_error (334) Unable to get players from SN: Timed out waiting for data, retrying in 300 seconds
[12-11-02 01:13:03.8201] Slim::Utils::Scanner::Remote::__ANON__ (240) Error: Can't connect to remote server to retrieve playlist for, http://wmlive-acl.bbc.co.uk/wms/bbc_ami/radio5/radio5_bb_live_ep1_sl0?BBC-UID=b5208871ccb5a250a41d7c1bc17c0cf903a713273060c2 3132189094f3cc40c8&SSO2-UID=: Connect timed out: .
[12-11-02 01:13:04.8380] Slim::Utils::Scanner::Remote::__ANON__ (240) Error: Can't connect to remote server to retrieve playlist for, http://wmlive-acl.bbc.co.uk/wms/bbc_ami/radio5/radio5_bb_live_eq1_sl0?BBC-UID=b5208871ccb5a250a41d7c1bc17c0cf903a713273060c2 3132189094f3cc40c8&SSO2-UID=: Connect timed out: .
............................................
............................................
[12-11-02 09:43:30.4365] Slim::Utils::Scanner::Remote::__ANON__ (240) Error: Can't connect to remote server to retrieve playlist for, http://wmlive-acl.bbc.co.uk/wms/bbc_ami/radio5/radio5_bb_live_ep1_sl1?BBC-UID=b5208871ccb5a250a41d7c1bc17c0cf903a713273060c2 3132189094f3cc40c8&SSO2-UID=: Connect timed out: .
[12-11-02 09:43:31.4481] Slim::Utils::Scanner::Remote::__ANON__ (240) Error: Can't connect to remote server to retrieve playlist for, http://wmlive-acl.bbc.co.uk/wms/bbc_ami/radio5/radio5_bb_live_eq1_sl1?BBC-UID=b5208871ccb5a250a41d7c1bc17c0cf903a713273060c2 3132189094f3cc40c8&SSO2-UID=: Connect timed out: .
[12-11-02 09:48:53.3318] Slim::Utils::Scanner::Remote::__ANON__ (240) Error: Can't connect to remote server to retrieve playlist for, http://wmlive-acl.bbc.co.uk/wms/bbc_ami/radio4/radio4_bb_live_ep1_sl0?BBC-UID=b5208871ccb5a250a41d7c1bc17c0cf903a713273060c2 3132189094f3cc40c8&SSO2-UID=: Connect timed out: .
[12-11-02 09:48:54.2507] Slim::Utils::Scanner::Remote::__ANON__ (240) Error: Can't connect to remote server to retrieve playlist for, http://wmlive-acl.bbc.co.uk/wms/bbc_ami/radio4/radio4_bb_live_eq1_sl0?BBC-UID=b5208871ccb5a250a41d7c1bc17c0cf903a713273060c2 3132189094f3cc40c8&SSO2-UID=: Connect timed out: .
[12-11-02 09:48:55.2616] Slim::Utils::Scanner::Remote::__ANON__ (240) Error: Can't connect to remote server to retrieve playlist for, http://wmlive-acl.bbc.co.uk/wms/bbc_ami/radio4/radio4_bb_live_ep1_sw0?BBC-UID=b5208871ccb5a250a41d7c1bc17c0cf903a713273060c2 3132189094f3cc40c8&SSO2-UID=: Connect timed out: .
[12-11-02 09:48:56.2732] Slim::Utils::Scanner::Remote::__ANON__ (240) Error: Can't connect to remote server to retrieve playlist for, http://wmlive-acl.bbc.co.uk/wms/bbc_ami/radio4/radio4_bb_live_eq1_sw0?BBC-UID=b5208871ccb5a250a41d7c1bc17c0cf903a713273060c2 3132189094f3cc40c8&SSO2-UID=: Connect timed out: .
[12-11-02 09:48:57.2841] Slim::Utils::Scanner::Remote::__ANON__ (240) Error: Can't connect to remote server to retrieve playlist for, http://wmlive-acl.bbc.co.uk/wms/bbc_ami/radio4/radio4_bb_live_ep1_sw1?BBC-UID=b5208871ccb5a250a41d7c1bc17c0cf903a713273060c2 3132189094f3cc40c8&SSO2-UID=: Connect timed out: .
[12-11-02 09:48:58.2953] Slim::Utils::Scanner::Remote::__ANON__ (240) Error: Can't connect to remote server to retrieve playlist for, http://wmlive-acl.bbc.co.uk/wms/bbc_ami/radio4/radio4_bb_live_eq1_sw1?BBC-UID=b5208871ccb5a250a41d7c1bc17c0cf903a713273060c2 3132189094f3cc40c8&SSO2-UID=: Connect timed out: .
[12-11-02 09:48:59.3054] Slim::Utils::Scanner::Remote::__ANON__ (240) Error: Can't connect to remote server to retrieve playlist for, http://wmlive-acl.bbc.co.uk/wms/bbc_ami/radio4/radio4_bb_live_ep1_sl1?BBC-UID=b5208871ccb5a250a41d7c1bc17c0cf903a713273060c2 3132189094f3cc40c8&SSO2-UID=: Connect timed out: .
[12-11-02 09:49:00.3165] Slim::Utils::Scanner::Remote::__ANON__ (240) Error: Can't connect to remote server to retrieve playlist for, http://wmlive-acl.bbc.co.uk/wms/bbc_ami/radio4/radio4_bb_live_eq1_sl1?BBC-UID=b5208871ccb5a250a41d7c1bc17c0cf903a713273060c2 3132189094f3cc40c8&SSO2-UID=: Connect timed out: .

bpa
2012-11-02, 02:32
As part oif my test I did a search for BBC and played Radio Ulster OK and I just rested with Radio 4 and it played OK with WMA 48kbps.

Since the problem is with the WMA stream this looks like the BBC geo locking problem which Andyg had done some special work for UK users when playing through mysb.com

castalla
2012-11-02, 02:43
As part oif my test I did a search for BBC and played Radio Ulster OK and I just rested with Radio 4 and it played OK with WMA 48kbps.

Since the problem is with the WMA stream this looks like the BBC geo locking problem which Andyg had done some special work for UK users when playing through mysb.com

You're in Eire, aren't you? So, your streams aren't geo-locked?

Mnyb
2012-11-02, 03:37
This is strange. I have tested to make sure mysb.com is down in Ireland and it is but with a Local LMS, I can search and play station via the Tune-in menu on LMS web page and from Touch Tune-in App.

I wonder what is different between our two setups ?
Are you insing Tune-in Favorites ?
Is there anything in your log file ?

One interesting apect is that mysqueezebox.com can be down for direct conection by the player but still work as a background service for LMS .

This is the case for me most things did work locally (some aps behaved strange ) but it was completely dead if conected directly via any player

bpa
2012-11-02, 03:57
You're in Eire, aren't you? So, your streams aren't geo-locked?

All BBC stream have some geolocking. The BBC have UK and Non UK stream (i.e. lower speed or not at all). UK user cannot play non UK streams and vice versa.

As the BBC sees me - I am not in UK so I get a 48kbps WMA stream.

Compared to my log - Your log has these extra messages


12-11-02 01:13:03.8201] Slim::Utils::Scanner::Remote::__ANON__ (240) Error: Can't connect to remote server to retrieve playlist for, http://wmlive-acl.bbc.co.uk/wms/bbc_...0c8&SSO2-UID=: Connect timed out: .


A while back there was a BBC propblem with WMA stream where BBC would not let UK users play UK WMA streams. Your URLs look OK for a UK user. I wonder if there is a caching issue.

castalla
2012-11-02, 05:05
All BBC stream have some geolocking. The BBC have UK and Non UK stream (i.e. lower speed or not at all). UK user cannot play non UK streams and vice versa.

As the BBC sees me - I am not in UK so I get a 48kbps WMA stream.

Compared to my log - Your log has these extra messages


12-11-02 01:13:03.8201] Slim::Utils::Scanner::Remote::__ANON__ (240) Error: Can't connect to remote server to retrieve playlist for, http://wmlive-acl.bbc.co.uk/wms/bbc_...0c8&SSO2-UID=: Connect timed out: .


A while back there was a BBC propblem with WMA stream where BBC would not let UK users play UK WMA streams. Your URLs look OK for a UK user. I wonder if there is a caching issue.


As long as I can get BBC in some format, I'm not too fussed! It's just other family members get very annoyed when 'It isn't working, again!' and I have to fiddle around switching things!

Where could I look for caching?

bpa
2012-11-02, 05:44
As long as I can get BBC in some format, I'm not too fussed! It's just other family members get very annoyed when 'It isn't working, again!' and I have to fiddle around switching things!

Where could I look for caching?

Caching may nor may not be the solution and so I would avoid chasing it as I think the problem is at the BBC end.

My suggestion - create a Favorite for each BBC station. The favorite should be a playlist which has the direct http/AAC and WMA URL for the station in it. This assumes either using Touch/Radio or for older players an LMS that can transcode AAC.

schnuffi
2012-11-02, 08:16
Does any one know how long this problem will continue? My SB won´t play any thing at the moment.