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Alamei
2012-09-27, 08:08
My SB3 has recently been crashing (going to pure black screen, not responding to any commands) somewhat frequently, even when it's just sitting in screensaver mode, running SuperDateTime. If I unplug the power and plug it back in, I can force a reboot, after which it runs normally for about 10-12 hours before crashing again. I've been reading about other people having issues with SqueezeBox Classics crashing and restarting while playing music, but didn't see anything on the forums about it crashing and shutting down outright while displaying a screensaver (though I may just not be using the correct search terms).

Has anyone else experienced a similar issue, and, if so, did you find a resolution outside of just replacing the Squeezebox? I don't really want to buy a new SqueezeBox at this time, with Logitech discontinuing support for them.

toby10
2012-09-27, 09:36
Best guess for the most common two culprits:

1. PSU: failing or lose connection, jiggle the input on SB3 see if it induces reboot
2. WiFi card: open SB3, remove WiFi card, run it on wired only for test, might just need WiFi card re-seated properly

epoch1970
2012-09-27, 09:38
Does it crash if it plays instead of being off? Does it crash on wifi and Ethernet the same way? Are you using DHCP, and if so can you change the lease time and see if the symptom occurs at a different frequency? (Same questions about the server)

An SB is not made to crash ;) usually when I see a crash, the server has crashed. I have seen a few network related freezes requiring hard reboot, and I have seen once my Boom freeze after receiving an IR command. I have seen a few electronic devices wedge when a refrigerator starts (plugging the device somewhere else or changing PSU resolves this)

If power, network and server failure causes are ruled out, then what you're seeing could be the effect of age (capacitors?)

HTH

Alamei
2012-09-27, 11:57
Thanks for the responses. I'll check how tight the power connection is next time I try, but I'm not sure if I have the right screwdriver to take apart the SB3 to check the wireless card.

I'm not using DHCP, but I am currently using wireless. I'll try switching over to a wired connection to see if that works any better.

epoch1970
2012-09-27, 14:38
These are torx screws. Size T6 ?

Alamei
2012-09-27, 19:40
UPDATE: As of this evening, the Squeezebox won't power on at all. I've tried unplugging it and plugging it back in, and I've jiggled the cord around in a variety of ways to see if it helped, but no such luck. No matter what I do, nothing will come up on screen; it appears to be completely dead. My remaining question is: should I still try opening it up to check on the wireless card? This seems more like a PSU/capacitor issue, so unless someone else has experienced something similar and found that removing the wireless card helps, I don't think I want to go out and by a torx screwdriver set.

I really wish they were still making the SB3s; I love the simple, minimalist design and the low-light screen. Can someone with a Touch chime in on whether they think it'd be worth picking one up, even with Logitech discontinuing support?

azinck3
2012-09-27, 19:55
I really wish they were still making the SB3s; I love the simple, minimalist design and the low-light screen. Can someone with a Touch chime in on whether they think it'd be worth picking one up, even with Logitech discontinuing support?

I love the SB3, too. Just buy one on Ebay or craigslist; they're not hard to come by.

Mnyb
2012-09-27, 20:14
A sure sign of it's demise , if there is no light from the toslink connector :-/

Alamei
2012-09-27, 21:14
A sure sign of it's demise , if there is no light from the toslink connector :-/

Good call, mate; I didn't even think to check that. It appears the poor thing's dead after all. I've considered picking up a used one, but I'm always super skeptical of sellers on ebay, and I didn't see any listed locally on craigslist. Since I'll eventually have to find a replacement brand (now that Logitech has discontinued them), I'm thinking I may as well just start the search now.

Mnyb
2012-09-27, 21:36
Good call, mate; I didn't even think to check that. It appears the poor thing's dead after all. I've considered picking up a used one, but I'm always super skeptical of sellers on ebay, and I didn't see any listed locally on craigslist. Since I'll eventually have to find a replacement brand (now that Logitech has discontinued them), I'm thinking I may as well just start the search now.

Have you measured the 5v from the power supply ? you don't have more squeezeboxes ? the Touchs PSU can power the SB3 too ?

bpa
2012-09-28, 01:18
My remaining question is: should I still try opening it up to check on the wireless card? This seems more like a PSU/capacitor issue, so unless someone else has experienced something similar and found that removing the wireless card helps, I don't think I want to go out and by a torx screwdriver set.

Assuming PSU is OK - not just measure voltage as some PSU fail under load.

Yes - remove the card it is very easy. My Sb3 died a few months ago in a similar way - power up for a while and then stop and then finally not powering up at all. Wireless card was the problem.

You need a T8 torx bit. Replacement cards are easy to find - mine cost avout 10 euro.

Alamei
2012-09-28, 08:59
Have you measured the 5v from the power supply ? you don't have more squeezeboxes ? the Touchs PSU can power the SB3 too ?

Alas, I don't have a voltmeter laying around the house, nor do I have a spare Squeezebox of any form available to me. Thanks for the suggestions, though.

get.amped
2012-10-29, 23:30
Good call, mate; I didn't even think to check that. It appears the poor thing's dead after all. I've considered picking up a used one, but I'm always super skeptical of sellers on ebay, and I didn't see any listed locally on craigslist. Since I'll eventually have to find a replacement brand (now that Logitech has discontinued them), I'm thinking I may as well just start the search now.

There is no commercially available viable replacement brand. That's why everyone here is so upset by Logitech's decision to kill off the product line. I have purchased about 12 SB3s on e-bay with good results. Only one of those did not work 100% and e-bay required to seller to accept a return because it did not function as listed. The others are in use in my systems or those of family and friends. Expect to pay about $130 US including shipping

Mnyb
2012-10-30, 00:28
Sorry to say we other squeezebox user tend drive the price up on the used market .

Suitable replacement is "Squeezebox Touch" "Squeezebox 3" (the exact same machine as Squeezebox Classic but made before Logitech takeover and branded slimdevices ) "Squeezebox 2" the exact same design as SB3 but in older box and different colour on the display .
You could use a duet (squeezebox reciever + controller handset ) duet is not my favourite squeezebox it's a bit awkward to setup and smartphones and tablets have essentially made the controller obsolete , but you can set up the receiver and put the controller in a box , and use your phone from there on .

SB1 is not as useful any more a bit limited functionality .

Ebay , there have been a bunch of store demo SB3's for sale they are really not user salvageable , they run a special demo software :-/ avoid one of those