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View Full Version : unlock prev owners password



citabria327
2011-12-15, 13:53
when trying to use apps like pandora..i get the msg..password belongs to another user..how do i get my info into my player?

thanks
mike

toby10
2011-12-16, 02:07
Depends on the player. For newer Touch & Radio just do a Factory Reset, it will prompt you to keep it's current MySB registration or enter a new one.
The older players (SB3/Boom/Duet) you must get that player deleted from MySB, either by the original owner or by Logitech support.
Email Logitech your player model and MAC address for MySB deletion.

citabria327
2011-12-16, 07:00
thanks