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Zolee
2011-08-13, 13:00
Dear Squeezers,

This is my first post here...

My SB3 classic just died last week (RIP) and now I looking for a replacement. Having read some posts on this issue here on this forum I have some concerns regarding the reliability of these devices.
The obvious choice would be the Touch, but I wonder if theese also keep failing in the same manner as the classic did. Mine lasted only for 2+ years.

Appreciate if you could share your experience on the Touch.

aubuti
2011-08-13, 13:05
Too bad to hear about your SB3. That is definitely shorter than the average lifespan for that device. Are you sure it's dead? Sometimes something as simple as a loose wifi card can make it appear dead, but really it is easily fixed.

I've had a Touch for over two years (courtesy of the hardware beta program) and it has been perfectly reliable. I do _not_ use the built-in Squeezebox Server (aka TinySC or TinySBS). Rather I use an external SBS on a small pc. Most (though by no means all) of the reliability problems that others have reported with the Touch have to do with TinySBS. If you're looking for a replacement for the SB3, then I would say the Touch is a good way to go. But first make sure you can't repair the SB3.
.

Zolee
2011-08-13, 13:26
Yes, it's absolutely dead and it's not an adapter issue. I have measured the voltages - both the adapter's 5V and the internal ones -, but it's all there. Removed the Wifi card, but no signs of life anymore. It came back a few times before and played music for about 30 sec, but then the display and sound switched off and it wouldn't even start. No light on the Toslink eighter.
Thanks for helping, though !

Mnyb
2011-08-13, 13:35
touch is good as a replacement for SB3 soundvise it is better and wifi range is better, and native 24/96 capacity.

but if you are in to advanced tweaks of the display modes you find the Touch less flexible and customizeable ( there are some apps )
Visability is not so good from a distance as an SB3.

And some older plugins would only work on SB3/2

For my needs it's a nice player . and I'm happy with it.

Don't be scared by the duet, Touch is roled in to one device and thus a breeze to setup and the UI is fast and responsive with this faster cpu .

but don't expect much if it's standalone player function ( no server ) it's a frebie that may work but don't depend on it, I have to much music and use to much plugins and I do like the web-UI so it's not for me.

Zolee
2011-08-13, 14:11
Plugins are not important for me as I mainly use it to play my files, however the display is an issue. A controller would be handy, but I will use my android phone as a remote. Thanks.

Mnyb
2011-08-13, 14:28
I usually end up using the album cover now playing display for ir remote or the clock and do all my controlling with my iPad .

A nice touch is that is uses a more crowded style with more buttons info and smaller letters when using the Touch interface, when you use the ir-remote it reverts to bigger letters with less info and no buttons (untill you touch it again) But it does not have a size button where you could magnify the letters in several sizes as an SB3 can.

yeomanspc
2011-08-13, 15:14
Agree with other posts - the Touch is a good replacement for the SB3. The receivers are ok if you really don't want to see what's playing, but the Duet controller is hard work.

On your SB3, I note that you say you checked the voltage but very often the voltage is ok until you start to draw current - then it drops and you see intermittent faults. If you have another PSU that you know works, try swapping them. Or maybe borrow one from someone else. Over the years I've had a few SB's die - checked the voltage which was ok, but a new PSU fixed it.

slate
2011-08-13, 15:22
On your SB3, I note that you say you checked the voltage but very often the voltage is ok until you start to draw current - then it drops and you see intermittent faults.'

That happend to my Slingbox PSU.
Without load the voltage would be ok; with load the PSU could not deliver.

BTW it might also be a challenge to find a Duet as it is EOL. But might still be poible.

mlsstl
2011-08-13, 18:41
I've read this forum for years and not noted of any unusual failure rate for any of the Squeezebox products. Remember no manufacturer, no matter how fancy the product, ever has a 100% perfect reliability record. (Also, frustration with the computer aspect of the SB devices is not the same as device failure.)

My SB3 is now 5 years old and going strong. I believe the most common problem is the display losing some characters after time, but that's hardly universal.

My Touch is a year and a half old and hasn't had any issues.

garym
2011-08-14, 04:46
I've read this forum for years and not noted of any unusual failure rate for any of the Squeezebox products. Remember no manufacturer, no matter how fancy the product, ever has a 100% perfect reliability record. (Also, frustration with the computer aspect of the SB devices is not the same as device failure.)

My SB3 is now 5 years old and going strong. I believe the most common problem is the display losing some characters after time, but that's hardly universal.

My Touch is a year and a half old and hasn't had any issues.

I have a transporter, 2 booms, SB3, duet, two controllers, 3 TOUCH players, and two radios. One boom and the transporter are maybe 4 years old. I've had only one hardware issue with all the units over the time I've owned (and they are all used daily except SB3 and duet receiver that are in the closet, replaced with TOUCH units). My issue was that the screen in one of the TOUCH units has a horizontal white line across the display that wouldn't go away. Logitech replaced with no questions asked.

I've had more hardware issues with CableTV converter boxes, washing machines, routers, and laptop computers than I've ever had with SB player hardware.