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View Full Version : Why recommend someone to get a Squeezebox ?



erland
2011-07-21, 03:10
Just out of interest since things have changed a bit here during the last years, I'd like everyone to give me your thoughts about the primary reason why you would recommend a Squeezebox to someone not owning a Squeezebox today.

Basically, what is the main reasons the Squeezebox solution preferable over Sonos, Apple and other competitors out there.

Please answer based on the functionality of the whole solution, independent if the functionality is provided by Logitech or third party developers.

Also, please try to not check all boxes, choose top 3 items or something similar.

See also related polls:
http://forums.slimdevices.com/showthread.php?t=89397
http://forums.slimdevices.com/showthread.php?t=88916
http://forums.slimdevices.com/showthread.php?t=88939

oktup
2011-07-21, 03:41
I think my primary reason would be because "it changes the way you listen to your music" - ie the benefit of having your whole library available instantly on demand, rather than always having the arduous task of hunting around for the right CD.

I realise you could say the same for Sonos, Apple, etc, so perhaps that's not quite what you meant, but you did say "the primary reason why you would recommend a Squeezebox to someone not owning a Squeezebox today", and that would be my number 1 reason.

I would then have some secondary reasons for choosing a Squeezebox over any other networked audio solution, which I'll answer in the poll. (Although I'd be slightly more reticent these days, based on my own perceptions of Logitech's commitment to the Squeezebox product range).

(Incidentally, my votes might have been a bit different if you were asking what I most value about the Squeezebox - I don't think most of my friends would have the same priorities, so I've voted according to how I'd advocate it to 'normal' people ;) ).

Nostromo
2011-07-21, 07:44
My brother asked me what I thought of the Bose wave. Of course, I told him it's a joke and that he shouldn't buy it. He then asked me what he should get instead, something with the same form factor. I thought of the Boom or the Radio, but I'm not sure they're user-friendly enough for him. (If he was computer-savvy enough, I would recommend them wholeheartedly.)

Squeezebox products are great (I love my Squeezebox 3), but I wouldn't recommend it to someone who doesn't know beans about computers. This is based on my experience with the Squeezebox 3. Never tried the new models.

I thought of the Sonos S5, since Sonos products have the reputation of being a lot more user-friendly than Squeezebox products. But I'm not sure...

w3wilkes
2011-07-21, 08:36
I pretty much have to agree with Nostromo. For me the SB solution is everything that I wanted in a audio player. For Joe average computer user I don't think I'd recommend it after going through a few problems myself. Areas of the SB line that I see needing the most work are initial setup and ongoing connectivity. From these boards it looks like these two areas cause the most grief across the entire SB product line.

chris.mason
2011-07-21, 09:18
I would agree as well.

I used to be a whole-hearted advocate for SlimDevices stuff, but the repeated frustrations I experience with my Boom and SB3, using a local server and MySB, mean I cannot recommend this to people who don't know enough about computers, and aren't prepared to spend time fiddling with the setup.

mas90
2011-07-21, 09:56
I disagree. My semi-non-technical mother seems quite able to use her Squeezebox Duo and Radio. I lent a hand plugging and configuring things (a one-off task, and it's not unusual to ask a technical relative/friend to set up new A/V kit -- I did the same with her TV). She has a folder into which she can drop music for playback on the Squeezebox, and it Just Works. In fact it's easier for her than playing CDs due to limited dexterity and mobility.

alfista
2011-07-21, 10:18
Going to myself, I believe most answers will reflect the reasons what we enjoy with SB. When (or if) I would recommend it to someone else, the reasons I would refer to would very much depend on who that person would be. For my nieces, the access to Spotify would make the Touch interesting, for my cousins wife the access to radio stations from her home country would make the Radio viable, for my colleague with an interest in obscure death metal it would be niche radio stations, for another colleague with an enormous CD collection it would be possibility to efficiently browse the collection, possibly adied by clever plugins. Then there's a lot of people for whom I don't think it would be a good solution at all.

Possibly it would have been more interesting with a poll about our reasons for not recommending an SB product. I'm not sure it's as simple as saying that people with little interest or knowledge in computers would be unable to have a pleasant SB experience. In my experience it's often the more enthusiastic and knowledgeable computer users (tinkerers basically) who tend to run in to the most difficult problems. Sometimes due to more complex network setups, sometimes due to more software conflicts. People with little interest in computers often have more or less plain vanilla systems and generally don't mess with them which mostly keeps them out of trouble,

toby10
2011-07-21, 10:32
I'd change "great support for online services" to "offers a wide variety of online services".
I did select that box, but I would not rate "support" (i.e. functions as expected and/or reliability) as "great".

Muele
2011-07-22, 01:29
One killer feature for me is local control: Touch-screen, hardwarebuttons, IR remote. To some degree even the controller. Basically you can do stuff on the SBs without fidling around with an app on your smartphone/tablet.

Yes I use Squeezecommander most of the time, but for just putting on a radio in the kitchen or bedroom, nothing beats the preset-buttons.

lintweaker
2011-07-22, 02:12
I think the squeezebox eco system is probably not for the casual users out there. The squeezeboxserver can be a pain to get running and keep running (depending on what OS/devices you use). For me as a major techny it is absolutely awesome.

Applegarth
2011-07-24, 16:12
I've had my Squeezebox Touch a few days and have been unable to get one musical note out of it

I haven't given up yet as I am reasonably competent with computers, I fix peoples desktop and laptop computers, software and hardware at a seniors computer club

I would never recommend a Squeezebox Touch to friends or relatives as I would be called upon continually to help them set them up and fix their problems for them

If anyone asks me I would tell them to get a good quality CD player

Maybe that's what I should have done !

garym
2011-07-24, 16:54
I've had my Squeezebox Touch a few days and have been unable to get one musical note out of it

I haven't given up yet as I am reasonably competent with computers, I fix peoples desktop and laptop computers, software and hardware at a seniors computer club

I would never recommend a Squeezebox Touch to friends or relatives as I would be called upon continually to help them set them up and fix their problems for them

If anyone asks me I would tell them to get a good quality CD player

Maybe that's what I should have done !


I setup a boom and touch for my brother, with a 50,000 mp3 library connected to touch via usb drive running internal "tiny" SbS. No problems a year later and he doesn't have a clue how any of this works.

I set up a boom for an 85+ year old woman connected via mysb.com. No problems almost a year later. And again, she just hits the power button and presets. When firmware updates hit, she has to hit a few keys, but somehow, she has done this without even calling me.

In both cases they have robust networks and both are using wifi for everything.

garym
2011-07-24, 17:03
I've had my Squeezebox Touch a few days and have been unable to get one musical note out of it

I haven't given up yet as I am reasonably competent with computers, I fix peoples desktop and laptop computers, software and hardware at a seniors computer club


lots of folks around here to give you help on this. but you should probably start a new thread, and list all the relevant facts. Are you using SbS on your own machine? Which OS, using tinySBS and attached USB drive? etc. What problems are you having. We need info to assist in helping you. Probably something very simple...

nicolas75
2011-07-25, 03:07
I setup a boom and touch for my brother, with a 50,000 mp3 library connected to touch via usb drive running internal "tiny" SbS. No problems a year later and he doesn't have a clue how any of this works.

I set up a boom for an 85+ year old woman connected via mysb.com. No problems almost a year later. And again, she just hits the power button and presets. When firmware updates hit, she has to hit a few keys, but somehow, she has done this without even calling me.

In both cases they have robust networks and both are using wifi for everything.

Please, when you keep telling the story of your brother over and over, you should also tell a little more, because normal people won't ever use the Touch the way he does.
Only mp3, never turn it off nor disconnect the drive, never add one single file (!!!), which is what you finally stated once after a lot of questions (I was quite surprised he never had a problem, but with this informations, it explains a lot ...)

Logitech is not selling computers servers for dummies, who would be supposed to have a computer aware guy available to install, manage, and support the thing.

Squeezebox products are not professional systems sold to companies where there is a dedicated technical team so that normal users don't need to install, understand, and support the system.

You can make them work, I can make them work, geeks can make them work (and sometime it is not so easy, depending of the way you want to use it, or the time you are ready to loose ...)

It seems to me a bit unfair to let people think that it works flawlessly, and they probably did something wrong.

Squeezeboxes are great, but the software is not user friendly, it is not stable, it is not reliable, and it is not tailored for normal people who are not playing with computers.
This especially got worse and worse starting with 7.5.3

It is a very thing bad to let people think otherwise, if we don't want Logitech to drop this product line.
Logitech must seriously improve the software regarding ease of use and stability.
If a computer aware guy is needed to make it works, with the audience Logitech is targetting, the product line is dead ...

garym
2011-07-25, 19:38
Please, when you keep telling the story of your brother over and over, you should also tell a little more, because normal people won't ever use the Touch the way he does.
Only mp3, never turn it off nor disconnect the drive, never add one single file (!!!), which is what you finally stated once after a lot of questions (I was quite surprised he never had a problem, but with this informations, it explains a lot ...)


I don't disagree with most of your points. That is, the idea that logitech needs to work hard to make the squeezebox experience more user friendly and that their communications with customers are sometimes less than optional.

I will take exception with your seeming complaint with me telling "my brother's story" over and over. Yes, I've used this as an example a number of times, but certainly many times less than the relentless and innumerable posts on "logitech hardware or software is complete junk because it doesn't seem to work for anyone, or at least anyone that is not a computer expert." I simply try to add a counter point that in fact the system can work well for a non techie user. (And most of my thousands of posts (wow, I've wasted a lot of time here) are mostly related to helping people troubleshoot their issues as new users. And I've learned a lot about how networks work, how DACs work, etc. etc. Didn't need all this info to use my SB players, but it led me to things like my vortexbox and its all interesting stuff nonetheless (and a distraction from my day job).

It's true, my brother is not a power user. But he does have a touch with music attached, and also a Boom using the music attached to the Touch. I'd say given this that he may in fact be a more significant user than the "average" touch purchaser. But I'm just guessing. And to clarify, he does once in a while remove the USB drive, connect it to his laptop, add some mp3 or aac files, then reconnect it to the TOUCH. I've warned him to let it fully complete the scan (which he interprets as start it before bedtime and let it run all night no matter what).

And the 85+ year old is probably even a better example. She uses internet radio (mostly french stations) and once in a while uses some pandora stations that her son set up for her. Pure access to mysqueezebox.com and none of her own music. I'm not sure that she's not the more typical mass market user these days.

I'll mention a 3rd friend that has a duet. She only knows the controller exists. The receiver is hidden away with an auto-on mini amp connected to ceiling speakers (all set up by a home stereo installer). She literally doesn't know where the receiver is even sitting! (although I did figure it out just for curiosity....on top of a kitchen cabinet out of site) She uses strictly pandora and a few internet stations, all via mysb.com. She's another example of a user that is certainly not techie, but uses the system with no issues (for a bit over a year now). The only thing she's ever mentioned to me is that once in a while she's had to remove the battery from the controller and put it back in to make it all reboot.

I don't mention these things to annoy people. I simply believe it is important to counter the many posts on "it's horrible and can't work." My experience is that it certainly can, and not just for computer geeks. I see mostly unstable networks and/or bad file tagging as the predominant problems reported here (rather than broken hardware or software).

I myself have no professional experience in computer programming, networks, audio hardware, or anything related to these things. When I bought my first SB, I didn't understand the difference between mysqueezebox.com (squeezenetwork at that time) or SbS (squeezecenter). But I did know how to read (and evaluate cause & effect). I now have a home and a weekend cottage where I have full house SB based systems, with some wired, some wifi players, including every type of player SB produces from SB3 onward. I started with SN(SbS) on my winxp laptop, and now use a vortexbox appliance. And (knock on wood) it is all rock solid and runs for months and months at a time without so much as any intervention from me (which is good because my wife simply wants to pick up the controller and hit a few buttons and get music or radio).

Again, I don't really disagree with your main points about logitech improving the experience for users. And I certainly hope they can continue the line and continue to improve the software for all users (geeks and otherwise). But as you can tell, I do feel strongly that the users are not blameless in all the issues that arise. These things are not toasters....

JeffHart
2011-07-26, 13:34
I recommend Squeezeboxes for price / performance and online services. I've scrobbled over 35K tracks since I stood up my first setup back in March 2009. That's not completely reflective of usage, since I'm not scrobbling internet radio - I use the stream URL a fair amount to listen to Live Music Archive as well a couple radio stations.

Occasional hiccups - once or twice a year - mostly having to reconnect Duet Receivers that I haven't used for a few months and are in areas of the house with poor WiFi signal strength. I mostly use 3 Receivers and the Boom,the other Receivers and the Radio are generally used when entertaining.

Jokke
2011-07-28, 23:36
> Good audio quality
> Good price/performance
> Good Hardware

> Software sucks

umapati
2011-07-31, 08:29
I setup a boom and touch for my brother, with a 50,000 mp3 library connected to touch via usb drive running internal "tiny" SbS. No problems a year later and he doesn't have a clue how any of this works.

I set up a boom for an 85+ year old woman connected via mysb.com. No problems almost a year later. And again, she just hits the power button and presets. When firmware updates hit, she has to hit a few keys, but somehow, she has done this without even calling me.

In both cases they have robust networks and both are using wifi for everything.

Garym..can you plz guide me how install tiny sbs on usb drive and make it run on SB touch..as I will be getting my Squeezebox touch tomorrow with 2tb external powered USB hard drive

GeeJay
2011-07-31, 11:15
> Software sucks

Yes and no. I've had my share of issues with the software, but to date it is the only package that allows me to do exactly what I want it to do (thanks primarily to 3rd party plug-ins). Sonos, for example, is probably easier to use out-of-the-box, but after doing my own research I decided not to go that route because I could never be happy with the inability to customize the listening experience to the degree I want to.

And that, in a nutshell, is my rationale for recommending a Squeezebox.

amcluesent
2011-07-31, 11:34
Following the 7.6 release, I'd recommend Squeezebox for anyone who wants to learn how to recompile the Linux kernel, learn IP network fixing and how ext2 permissions work... :)

gruntwolla
2011-07-31, 13:17
Garym..can you plz guide me how install tiny sbs on usb drive and make it run on SB touch..as I will be getting my Squeezebox touch tomorrow with 2tb external powered USB hard drive

Hi there,
I'm not Garym. and I don't profess to be as knowledgable as him ( although if I were to grow a beard it would be predominantly grey!), but as far as I know your touch will ship with tiny sbs already installed. Just connect to your network and your hard drive and you should be good to go. Let me know how you get on as I may be getting a touch soon,

garym
2011-07-31, 13:32
Hi there,
I'm not Garym. and I don't profess to be as knowledgable as him ( although if I were to grow a beard it would be predominantly grey!), but as far as I know your touch will ship with tiny sbs already installed. Just connect to your network and your hard drive and you should be good to go. Let me know how you get on as I may be getting a touch soon,

Good advice. Set up your touch following instructions. First it will likely want to update the firmware, etc. Let it fully do this. At some point it will ask you to either set up a mysb.com account or enter your credentials. I'd go ahead and set this account up in advance. Then simply plug your drive into the USB port. First time it will fully scan your music. Depending on how many files you have it could take several hours. Don't try to do anything else while it is scanning. Also note that it is important that the drive either have only one partition or your music is on the first partition.

If you have any problems post back. Good luck!

MrSinatra
2011-08-01, 02:57
i voted:

"Its excellent audio quality"

i couldn't in good conscience vote for anything else.

garym
2011-08-01, 04:23
Good advice. Set up your touch following instructions. First it will likely want to update the firmware, etc. Let it fully do this. At some point it will ask you to either set up a mysb.com account or enter your credentials. I'd go ahead and set this account up in advance. Then simply plug your drive into the USB port. First time it will fully scan your music. Depending on how many files you have it could take several hours. Don't try to do anything else while it is scanning. Also note that it is important that the drive either have only one partition or your music is on the first partition.

If you have any problems post back. Good luck!

toby10 has some excellent advice here as well:
http://forums.slimdevices.com/showpost.php?p=645200&postcount=3

and to emphasize, because of the time in rescanning your music library when you remove and reattach your drive, you will likely be much better off (if you have a large music library) if you connect the USB drive to your ToUCH and then leave it connected (other than when you want to add new music, etc.).

aubuti
2011-08-02, 05:14
Despite the many real -- but not representative -- headaches reported by many users, esp following 7.6.0 release, my #1 reason to recommend SB is its excellent price/performance ratio. Solutions with comparable sound quality such as Sonos, Sooloos, and others cost a lot more. The main competitor I see on price/performance is Apple Airplay-based systems. It's a somewhat different product (eg, sending to your stereo from your iPhone), but I'm sure it suits some better than SB.

My other votes were for audio quality (SBs are not the weak link in any of my audio systems) and multi-room capability.