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View Full Version : Squeezebox (& MySqueezebox.com) DOWN!!!



chipmalee
2011-05-23, 22:19
My SqueezeRadio is not playing. Went onto MySqueezebox and got this message "502 Bad Gateway|nginx/0.7.67". 1st time in history. Anyone else? It's 1119pm EST.

JJZolx
2011-05-23, 22:20
http://forums.slimdevices.com/announcement.php?f=2

chipmalee
2011-05-24, 00:52
http://forums.slimdevices.com/announcement.php?f=2
Thanks. Not to sound ungrateful but does this show a weakness in the Squeeze network that everything is routed thru a server? And if the server goes down or logitech goes out of business, does our Squeezebox becomes worthless?

I've never thought about this before but it raises a lot of other questions like is logitech tracking our listening habits for advertisers?

Too bad logitech didn't bother posting this outage as a sticky.

Mnyb
2011-05-24, 00:56
Thanks. Not to sound ungrateful but does this show a weakness in the Squeeze network that everything is routed thru a server? And if the server goes down or logitech goes out of business, does our Squeezebox becomes worthless?

I've never thought about this before but it raises a lot of other questions like is logitech tracking our listening habits for advertisers?

it will always work with a local server (and local files or tuned in url and favourites ) whatever happens, however support for some services migth not be possible without logitech

JJZolx
2011-05-24, 01:00
Thanks. Not to sound ungrateful but does this show a weakness in the Squeeze network that everything is routed thru a server? And if the server goes down or logitech goes out of business, does our Squeezebox becomes worthless?

I don't use mysqueezebox.com. At all. So, I'd say, no, my Squeezeboxes will be worth to me exactly what they always have when myqueezebox.com goes down forever.

servies
2011-05-24, 01:14
Thanks. Not to sound ungrateful but does this show a weakness in the Squeeze network that everything is routed thru a server? And if the server goes down or logitech goes out of business, does our Squeezebox becomes worthless?
To use a car analogy: If your car is getting some maintenance, you still expect to be able to drive your car to your work at the same time?
The answers to your questions: no and no.

cliveb
2011-05-24, 02:06
To use a car analogy: If your car is getting some maintenance, you still expect to be able to drive your car to your work at the same time?
The answers to your questions: no and no.
As a non-user of mysqueezebox.com, the issue doesn't affect me at all.

But I think chipmalee has a point. Logitech should not be running this service through a single point of failure. They should have some redundancy in the system and when maintenance is due only take down some of the servers so the service can continue.

servies
2011-05-24, 02:19
As a non-user of mysqueezebox.com, the issue doesn't affect me at all.

But I think chipmalee has a point. Logitech should not be running this service through a single point of failure. They should have some redundancy in the system and when maintenance is due only take down some of the servers so the service can continue.
There is always somewhere a single point of failure. Maybe they should announce downtime somehow on the connected squeezeboxes themselves, but these kind of thing happen every now and then and that's what you get when you decide not to run your own server.

Mnyb
2011-05-24, 02:20
When there was fever users they probably could redirect between US and EU server(s), but who knows if it could take the load nowadays ?

And it is more than one server at each location ? I guess ?

mysb.com seems not be designed for easy maintenance then ?

jimbo45
2011-05-24, 03:50
Hi there

The value of the squeezebox.com service is probably a moot point anyway since most people I know never use it.

You can still access FREE Internet Radio services etc using your LOCAL server and the correct URL's which you need to save as favourites (enetering them manually is a real pain --save as favourites gets round the problem).

The other advantage of using your LOCAL server is that if you route it through a PROXY you can bypass regional restrictions on content -- such as if you want English Premier League Soccer on BBC R5 Live you normally have to be in the UK -- going via a proxy and your local server bypasses this restriction.


Cheers
jimbo

tamanaco
2011-05-24, 05:53
Discarding mysb.com is easy for those that bought their SBs just to connect to a local server, but what about those that bought them to use them with mysb.com? Maintaining a local server is not a walk in the park for those that lack computer skills. Too many things can go wrong with an SBS which makes it difficult for your average person to diagnose. Server hardware, OS, network connectivity, is the SBS app running, viruses, server crash... etc. Some of my friends and some members of my family use their SB3s and boom boxes just to listen to Pandora and to a couple foreign radio stations. Do they need the additional expense and complexity of an SBS server? (Not to mention the expense and inconvenience of also having to turn a server on/off) I know, there are plugins that allow power the server on/off... but try asking an elderly member of your family to configure the SrvCntrl plugin and WOL in the LAN remotely. With mysb.com when a family member or friend has an issue and the SB is on... I can quickly narrow it down to network connectivity. If mysb.com is working from my house they are either having ISP issues or their router is down. (I acknowledge that lately mysb.com has not been as reliable as it has been in the past). But rarely does the hardware/firmware of the boxes fails or do my friends or family have issues with LAN connectivity to mysq.com. If they have connectivity issues... it easy with just a computer with a browser from their LAN to determine where the connectivity issue lies. (LAN or ISP). Something that the average Joe can do. Mysb.com also serve as an aggregator for all the Internet stream music services and radio stations. You only need a single id and password of mysb.com configure in your box to get access to all your subscriptions from a single point. Without this remote single point of aggregation one has to locally maintain all the ids and passwords... if the Local server fails think of all the things you have to do to get a failed server up and running just to listen to one of your Pandora favorites? To me one of the advantages of my Squeezebox is that I don't end up with a brick if my server fails or if I decide to turn my SB server off to save a few cents on electricity. Again, I agree that the mysb.com needs to be made more reliable and that Logitech should continue to enhance this service.