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Jason
2004-09-04, 14:39
Does it have problems when it is wired into the network with a hard wired
connection?

_____

From: discuss-bounces (AT) lists (DOT) slimdevices.com
[mailto:discuss-bounces (AT) lists (DOT) slimdevices.com] On Behalf Of Beesley, S
Sent: Saturday, September 04, 2004 10:11 AM
To: Slim Devices Discussion
Subject: [slim] Ongoing reboot problems


My problems with continuous reboots of my SB before it connects are ongoing
even after loading the V35 firmware.

My setup is as follows:
- Wireless
- Infrastructure mode
- USR AP
- Brand new SB (with new graphic display) - problems since day-1 (2
weeks ago) and firmware V31

I have noticed the following things:
- If I choose setup networking and simply right-arrow through the remembered
settings then it 99% of times connects within 1 second (timer on 19) and
then it's OK
- If I let it connect automatically it will 18 out of 20 times crash and
reboot just as it connects to the wireless network. It says connecting to
SSID XXXXX, counts down to 10, tries to connect and reboots.
- If I leave it alone, then after approx > 18 reboots, it connects and is
then OK.
- Once connected, it will work for about 20 mins and then crashes and
reboots and I have to start again.

Some further info,
- If I connect manually using setup networking, then it always takes < 2
seconds to connect to SSID (i.e. timer is on about 19 or 18) and it's OK
- If I leave it to connect by itself, then it (18 out of 20 times) always
gets to 10 and then crashes and reboots.
- If I press the right arrow whilst it is counting down to speed up the
countdown (is this a bug?), it still gets to 10 and then crashes.
- On the circa 2 out of 20 times that it is going to work, it gets past 10
to 9 and then connects.

I don't understand how if it remebers which wireless mode to use, that it
always gets down to 10 on auto connect?

This is not a signal strength problem. If I put the SB next to the access
point I get 95%+ and still the same problems.

Any clues anybody? This is a great box, but I think I have a hardware
problem.

Beesley, S
2004-09-05, 11:37
I've just spent several hours adjusting my AP settings and watching the SB reboot and I think I have found the answer. But I don't know why. My AP was set to Authentication mode->"both" (which is both "Open System" and "Shared Key"). As soon as I changed it to just "Shared Key", then my SB was connecting within 1 second (timer between 20 and 19) and no reboots. I also just noticed a similar post from someone else where this also cured their problems.

I can't recall seeing this in the setup docs or the FAQ's. If this is a normal cure, should the FAQ and docs be updated?

Does anyone know why this setting would cause the SB to go wrong?

During my tests I tried short preambles, no broadcast of SSID, reducing speed of AP, cancelling USR 4X technology and nothing made any difference.

I also noticed that on the AP diag logs, the SB was making a connection (at 10 seconds) at the point of reboot!

----- Original Message -----
From: Jason
To: 'Slim Devices Discussion'
Sent: Saturday, September 04, 2004 10:39 PM
Subject: [slim] Ongoing reboot problems


Does it have problems when it is wired into the network with a hard wired connection?



------------------------------------------------------------------------------
From: discuss-bounces (AT) lists (DOT) slimdevices.com [mailto:discuss-bounces (AT) lists (DOT) slimdevices.com] On Behalf Of Beesley, S
Sent: Saturday, September 04, 2004 10:11 AM
To: Slim Devices Discussion
Subject: [slim] Ongoing reboot problems


My problems with continuous reboots of my SB before it connects are ongoing even after loading the V35 firmware.

My setup is as follows:
- Wireless
- Infrastructure mode
- USR AP
- Brand new SB (with new graphic display) - problems since day-1 (2 weeks ago) and firmware V31

I have noticed the following things:
- If I choose setup networking and simply right-arrow through the remembered settings then it 99% of times connects within 1 second (timer on 19) and then it's OK
- If I let it connect automatically it will 18 out of 20 times crash and reboot just as it connects to the wireless network. It says connecting to SSID XXXXX, counts down to 10, tries to connect and reboots.
- If I leave it alone, then after approx > 18 reboots, it connects and is then OK.
- Once connected, it will work for about 20 mins and then crashes and reboots and I have to start again.

Some further info,
- If I connect manually using setup networking, then it always takes < 2 seconds to connect to SSID (i.e. timer is on about 19 or 18) and it's OK
- If I leave it to connect by itself, then it (18 out of 20 times) always gets to 10 and then crashes and reboots.
- If I press the right arrow whilst it is counting down to speed up the countdown (is this a bug?), it still gets to 10 and then crashes.
- On the circa 2 out of 20 times that it is going to work, it gets past 10 to 9 and then connects.

I don't understand how if it remebers which wireless mode to use, that it always gets down to 10 on auto connect?

This is not a signal strength problem. If I put the SB next to the access point I get 95%+ and still the same problems.

Any clues anybody? This is a great box, but I think I have a hardware problem.

Beesley, S
2004-09-05, 11:39
PS - hard-wired was working perfectly!
----- Original Message -----
From: Jason
To: 'Slim Devices Discussion'
Sent: Saturday, September 04, 2004 10:39 PM
Subject: [slim] Ongoing reboot problems


Does it have problems when it is wired into the network with a hard wired connection?



------------------------------------------------------------------------------
From: discuss-bounces (AT) lists (DOT) slimdevices.com [mailto:discuss-bounces (AT) lists (DOT) slimdevices.com] On Behalf Of Beesley, S
Sent: Saturday, September 04, 2004 10:11 AM
To: Slim Devices Discussion
Subject: [slim] Ongoing reboot problems


My problems with continuous reboots of my SB before it connects are ongoing even after loading the V35 firmware.

My setup is as follows:
- Wireless
- Infrastructure mode
- USR AP
- Brand new SB (with new graphic display) - problems since day-1 (2 weeks ago) and firmware V31

I have noticed the following things:
- If I choose setup networking and simply right-arrow through the remembered settings then it 99% of times connects within 1 second (timer on 19) and then it's OK
- If I let it connect automatically it will 18 out of 20 times crash and reboot just as it connects to the wireless network. It says connecting to SSID XXXXX, counts down to 10, tries to connect and reboots.
- If I leave it alone, then after approx > 18 reboots, it connects and is then OK.
- Once connected, it will work for about 20 mins and then crashes and reboots and I have to start again.

Some further info,
- If I connect manually using setup networking, then it always takes < 2 seconds to connect to SSID (i.e. timer is on about 19 or 18) and it's OK
- If I leave it to connect by itself, then it (18 out of 20 times) always gets to 10 and then crashes and reboots.
- If I press the right arrow whilst it is counting down to speed up the countdown (is this a bug?), it still gets to 10 and then crashes.
- On the circa 2 out of 20 times that it is going to work, it gets past 10 to 9 and then connects.

I don't understand how if it remebers which wireless mode to use, that it always gets down to 10 on auto connect?

This is not a signal strength problem. If I put the SB next to the access point I get 95%+ and still the same problems.

Any clues anybody? This is a great box, but I think I have a hardware problem.

seanadams
2004-09-05, 12:41
I've identified some problems that could cause crashing in setup. Not
sure if it'll address what you were seeing but it probably will. New
firmware image coming in about 2 days.

On Sep 5, 2004, at 11:39 AM, Beesley, S wrote:

> PS - hard-wired was working perfectly!
> ----- Original Message -----
> From: Jason
> To: 'Slim Devices Discussion'
> Sent: Saturday, September 04, 2004 10:39 PM
> Subject: [slim] Ongoing reboot problems
>
> Does it have problems when it is wired into the network with a hard
> wired connection?
>
>
> From: discuss-bounces (AT) lists (DOT) slimdevices.com
> [mailto:discuss-bounces (AT) lists (DOT) slimdevices.com] On Behalf Of Beesley, S
> Sent: Saturday, September 04, 2004 10:11 AM
> To: Slim Devices Discussion
> Subject: [slim] Ongoing reboot problems
>
> My problems with continuous reboots of my SB before it connects are
> ongoing even after loading the V35 firmware.
>
> My setup is as follows:
> - Wireless
> - Infrastructure mode
> - USR AP
> - Brand new SB (with new graphic display) - problems since day-1
> (2 weeks ago) and firmware V31
>
> I have noticed the following things:
> - If I choose setup networking and simply right-arrow through the
> remembered settings then it 99% of times connects within 1 second
> (timer on 19) and then it's OK
> - If I let it connect automatically it will 18 out of 20 times crash
> and reboot just as it connects to the wireless network. It says
> connecting to SSID XXXXX, counts down to 10, tries to connect and
> reboots.
> - If I leave it alone, then after approx > 18 reboots, it connects and
> is then OK.
> - Once connected, it will work for about 20 mins and then crashes and
> reboots and I have to start again.
>
> Some further info,
> - If I connect manually using setup networking, then it always takes <
> 2 seconds to connect to SSID (i.e. timer is on about 19 or 18) and
> it's OK
> - If I leave it to connect by itself, then it (18 out of 20 times)
> always gets to 10 and then crashes and reboots.
> - If I press the right arrow whilst it is counting down to speed up
> the countdown (is this a bug?), it still gets to 10 and then crashes.
> - On the circa 2 out of 20 times that it is going to work, it gets
> past 10 to 9 and then connects.
>
> I don't understand how if it remebers which wireless mode to use, that
> it always gets down to 10 on auto connect?
>
> This is not a signal strength problem. If I put the SB next to the
> access point I get 95%+ and still the same problems.
>
> Any clues anybody? This is a great box, but I think I have a hardware
> problem.
>
>
>
>

Beesley, S
2004-09-06, 10:00
Thanks. Can you confirm that you require "Shared Authenticatoin" and not
"Open Authenticatoin"? Can this be a setup choice when the firmware boots up
the SB?

Since changing my AP, several of my laptops are having problems connecting
(due to this change)...

Stuart
----- Original Message -----
From: "Sean Adams" <sadams (AT) slimdevices (DOT) com>
To: "Slim Devices Discussion" <discuss (AT) lists (DOT) slimdevices.com>
Sent: Sunday, September 05, 2004 8:41 PM
Subject: [slim] Ongoing reboot problems


>
> I've identified some problems that could cause crashing in setup. Not
> sure if it'll address what you were seeing but it probably will. New
> firmware image coming in about 2 days.
>
> On Sep 5, 2004, at 11:39 AM, Beesley, S wrote:
>
> > PS - hard-wired was working perfectly!
> > ----- Original Message -----
> > From: Jason
> > To: 'Slim Devices Discussion'
> > Sent: Saturday, September 04, 2004 10:39 PM
> > Subject: [slim] Ongoing reboot problems
> >
> > Does it have problems when it is wired into the network with a hard
> > wired connection?
> >
> >
> > From: discuss-bounces (AT) lists (DOT) slimdevices.com
> > [mailto:discuss-bounces (AT) lists (DOT) slimdevices.com] On Behalf Of Beesley, S
> > Sent: Saturday, September 04, 2004 10:11 AM
> > To: Slim Devices Discussion
> > Subject: [slim] Ongoing reboot problems
> >
> > My problems with continuous reboots of my SB before it connects are
> > ongoing even after loading the V35 firmware.
> >
> > My setup is as follows:
> > - Wireless
> > - Infrastructure mode
> > - USR AP
> > - Brand new SB (with new graphic display) - problems since day-1
> > (2 weeks ago) and firmware V31
> >
> > I have noticed the following things:
> > - If I choose setup networking and simply right-arrow through the
> > remembered settings then it 99% of times connects within 1 second
> > (timer on 19) and then it's OK
> > - If I let it connect automatically it will 18 out of 20 times crash
> > and reboot just as it connects to the wireless network. It says
> > connecting to SSID XXXXX, counts down to 10, tries to connect and
> > reboots.
> > - If I leave it alone, then after approx > 18 reboots, it connects and
> > is then OK.
> > - Once connected, it will work for about 20 mins and then crashes and
> > reboots and I have to start again.
> >
> > Some further info,
> > - If I connect manually using setup networking, then it always takes <
> > 2 seconds to connect to SSID (i.e. timer is on about 19 or 18) and
> > it's OK
> > - If I leave it to connect by itself, then it (18 out of 20 times)
> > always gets to 10 and then crashes and reboots.
> > - If I press the right arrow whilst it is counting down to speed up
> > the countdown (is this a bug?), it still gets to 10 and then crashes.
> > - On the circa 2 out of 20 times that it is going to work, it gets
> > past 10 to 9 and then connects.
> >
> > I don't understand how if it remebers which wireless mode to use, that
> > it always gets down to 10 on auto connect?
> >
> > This is not a signal strength problem. If I put the SB next to the
> > access point I get 95%+ and still the same problems.
> >
> > Any clues anybody? This is a great box, but I think I have a hardware
> > problem.
> >
> >
> >
> >

kdf
2004-09-06, 10:20
I believe this is in the faq:
http://www.slimdevices.com/su_faq.html#troubleshooting-wep

-kdf
Quoting "Beesley, S" <sbeesley (AT) dsl (DOT) pipex.com>:

> Thanks. Can you confirm that you require "Shared Authenticatoin" and not
> "Open Authenticatoin"? Can this be a setup choice when the firmware boots up
> the SB?
>
> Since changing my AP, several of my laptops are having problems connecting
> (due to this change)...
>
> Stuart
> ----- Original Message -----
> From: "Sean Adams" <sadams (AT) slimdevices (DOT) com>
> To: "Slim Devices Discussion" <discuss (AT) lists (DOT) slimdevices.com>
> Sent: Sunday, September 05, 2004 8:41 PM
> Subject: [slim] Ongoing reboot problems
>
>
> >
> > I've identified some problems that could cause crashing in setup. Not
> > sure if it'll address what you were seeing but it probably will. New
> > firmware image coming in about 2 days.
> >
> > On Sep 5, 2004, at 11:39 AM, Beesley, S wrote:
> >
> > > PS - hard-wired was working perfectly!
> > > ----- Original Message -----
> > > From: Jason
> > > To: 'Slim Devices Discussion'
> > > Sent: Saturday, September 04, 2004 10:39 PM
> > > Subject: [slim] Ongoing reboot problems
> > >
> > > Does it have problems when it is wired into the network with a hard
> > > wired connection?
> > >
> > >
> > > From: discuss-bounces (AT) lists (DOT) slimdevices.com
> > > [mailto:discuss-bounces (AT) lists (DOT) slimdevices.com] On Behalf Of Beesley, S
> > > Sent: Saturday, September 04, 2004 10:11 AM
> > > To: Slim Devices Discussion
> > > Subject: [slim] Ongoing reboot problems
> > >
> > > My problems with continuous reboots of my SB before it connects are
> > > ongoing even after loading the V35 firmware.
> > >
> > > My setup is as follows:
> > > - Wireless
> > > - Infrastructure mode
> > > - USR AP
> > > - Brand new SB (with new graphic display) - problems since day-1
> > > (2 weeks ago) and firmware V31
> > >
> > > I have noticed the following things:
> > > - If I choose setup networking and simply right-arrow through the
> > > remembered settings then it 99% of times connects within 1 second
> > > (timer on 19) and then it's OK
> > > - If I let it connect automatically it will 18 out of 20 times crash
> > > and reboot just as it connects to the wireless network. It says
> > > connecting to SSID XXXXX, counts down to 10, tries to connect and
> > > reboots.
> > > - If I leave it alone, then after approx > 18 reboots, it connects and
> > > is then OK.
> > > - Once connected, it will work for about 20 mins and then crashes and
> > > reboots and I have to start again.
> > >
> > > Some further info,
> > > - If I connect manually using setup networking, then it always takes <
> > > 2 seconds to connect to SSID (i.e. timer is on about 19 or 18) and
> > > it's OK
> > > - If I leave it to connect by itself, then it (18 out of 20 times)
> > > always gets to 10 and then crashes and reboots.
> > > - If I press the right arrow whilst it is counting down to speed up
> > > the countdown (is this a bug?), it still gets to 10 and then crashes.
> > > - On the circa 2 out of 20 times that it is going to work, it gets
> > > past 10 to 9 and then connects.
> > >
> > > I don't understand how if it remebers which wireless mode to use, that
> > > it always gets down to 10 on auto connect?
> > >
> > > This is not a signal strength problem. If I put the SB next to the
> > > access point I get 95%+ and still the same problems.
> > >
> > > Any clues anybody? This is a great box, but I think I have a hardware
> > > problem.
> > >
> > >
> > >
> > >

Beesley, S
2004-09-07, 11:56
Well, blow me... OK - don't! Thanks for pointing this out and I'm sorry I
suggested that it wasn't there....

I still have an open point on this:

My AP was setup to work with either Open or Shared mode. The SB network card
should request the right type of access. Clearly the SB was sometimes
connecting OK, but at other times it would crash and reboot the SB. Even if
the SB requires Shared, then it shouldn't crash if it can't get Shared! I
would also say that if the AP is set to both, the SB should still work OK
and choose / connect on shared. I would also say that a firmware setup
option to choose the prefeered mode should be added for those who can only
use Open. Any thoughts on these points?

Thanks
----- Original Message -----
From: "kdf" <slim-mail (AT) deane-freeman (DOT) com>
To: "Slim Devices Discussion" <discuss (AT) lists (DOT) slimdevices.com>
Sent: Monday, September 06, 2004 6:20 PM
Subject: [slim] Ongoing reboot problems


> I believe this is in the faq:
> http://www.slimdevices.com/su_faq.html#troubleshooting-wep
>
> -kdf
> Quoting "Beesley, S" <sbeesley (AT) dsl (DOT) pipex.com>:
>
> > Thanks. Can you confirm that you require "Shared Authenticatoin" and not
> > "Open Authenticatoin"? Can this be a setup choice when the firmware
boots up
> > the SB?
> >
> > Since changing my AP, several of my laptops are having problems
connecting
> > (due to this change)...
> >
> > Stuart
> > ----- Original Message -----
> > From: "Sean Adams" <sadams (AT) slimdevices (DOT) com>
> > To: "Slim Devices Discussion" <discuss (AT) lists (DOT) slimdevices.com>
> > Sent: Sunday, September 05, 2004 8:41 PM
> > Subject: [slim] Ongoing reboot problems
> >
> >
> > >
> > > I've identified some problems that could cause crashing in setup. Not
> > > sure if it'll address what you were seeing but it probably will. New
> > > firmware image coming in about 2 days.
> > >
> > > On Sep 5, 2004, at 11:39 AM, Beesley, S wrote:
> > >
> > > > PS - hard-wired was working perfectly!
> > > > ----- Original Message -----
> > > > From: Jason
> > > > To: 'Slim Devices Discussion'
> > > > Sent: Saturday, September 04, 2004 10:39 PM
> > > > Subject: [slim] Ongoing reboot problems
> > > >
> > > > Does it have problems when it is wired into the network with a hard
> > > > wired connection?
> > > >
> > > >
> > > > From: discuss-bounces (AT) lists (DOT) slimdevices.com
> > > > [mailto:discuss-bounces (AT) lists (DOT) slimdevices.com] On Behalf Of Beesley,
S
> > > > Sent: Saturday, September 04, 2004 10:11 AM
> > > > To: Slim Devices Discussion
> > > > Subject: [slim] Ongoing reboot problems
> > > >
> > > > My problems with continuous reboots of my SB before it connects are
> > > > ongoing even after loading the V35 firmware.
> > > >
> > > > My setup is as follows:
> > > > - Wireless
> > > > - Infrastructure mode
> > > > - USR AP
> > > > - Brand new SB (with new graphic display) - problems since day-1
> > > > (2 weeks ago) and firmware V31
> > > >
> > > > I have noticed the following things:
> > > > - If I choose setup networking and simply right-arrow through the
> > > > remembered settings then it 99% of times connects within 1 second
> > > > (timer on 19) and then it's OK
> > > > - If I let it connect automatically it will 18 out of 20 times crash
> > > > and reboot just as it connects to the wireless network. It says
> > > > connecting to SSID XXXXX, counts down to 10, tries to connect and
> > > > reboots.
> > > > - If I leave it alone, then after approx > 18 reboots, it connects
and
> > > > is then OK.
> > > > - Once connected, it will work for about 20 mins and then crashes
and
> > > > reboots and I have to start again.
> > > >
> > > > Some further info,
> > > > - If I connect manually using setup networking, then it always takes
<
> > > > 2 seconds to connect to SSID (i.e. timer is on about 19 or 18) and
> > > > it's OK
> > > > - If I leave it to connect by itself, then it (18 out of 20 times)
> > > > always gets to 10 and then crashes and reboots.
> > > > - If I press the right arrow whilst it is counting down to speed up
> > > > the countdown (is this a bug?), it still gets to 10 and then
crashes.
> > > > - On the circa 2 out of 20 times that it is going to work, it gets
> > > > past 10 to 9 and then connects.
> > > >
> > > > I don't understand how if it remebers which wireless mode to use,
that
> > > > it always gets down to 10 on auto connect?
> > > >
> > > > This is not a signal strength problem. If I put the SB next to the
> > > > access point I get 95%+ and still the same problems.
> > > >
> > > > Any clues anybody? This is a great box, but I think I have a
hardware
> > > > problem.
> > > >
> > > >
> > > >
> > > >

kdf
2004-09-07, 12:14
Quoting "Beesley, S" <sbeesley (AT) dsl (DOT) pipex.com>:

> Well, blow me... OK - don't! Thanks for pointing this out and I'm sorry I
> suggested that it wasn't there....
>
> I still have an open point on this:
>
> My AP was setup to work with either Open or Shared mode. The SB network card
> should request the right type of access. Clearly the SB was sometimes
> connecting OK, but at other times it would crash and reboot the SB. Even if
> the SB requires Shared, then it shouldn't crash if it can't get Shared!

er...given the little information on the display at the time, you could easily
see this as simply finding the Open Key, it resets to try again. Perhaps Both
mode on your AP isn't responding correctly? I would suggest that if the SB
detects soething has likely gone wrong with the wireless connection, that it
DOES reset and try again instead of pretending all is well nad barfing out
pathetic audio from then on.

> I
> would also say that if the AP is set to both, the SB should still work OK
> and choose / connect on shared.

this would also depend on how the AP's work when set to Both.

>I would also say that a firmware setup
> option to choose the prefeered mode should be added for those who can only
> use Open. Any thoughts on these points?

This is a filed bug:
http://bugs.slimdevices.com/show_bug.cgi?id=224

-kdf