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View Full Version : Touch - exclusive to Logitech website?



jimzak
2010-08-15, 07:17
Does this mean the Touch is no longer available outside of the Logitech site?

Seems pretty clear to me.

http://www.logitech.com/en-us/speakers-audio/wireless-music-systems/devices/5745

http://zzzone.net/photo/touch.jpg

This may be old news.

ghostrider
2010-08-15, 09:09
What's your point?

iPhone
2010-08-15, 09:23
Does this mean the Touch is no longer available outside of the Logitech site?

Seems pretty clear to me.

http://www.logitech.com/en-us/speakers-audio/wireless-music-systems/devices/5745

http://zzzone.net/photo/touch.jpg

This may be old news.

That is pretty much what "Exclusively" means. Once all the stock anybody else has remaining is gone, one will only be able to buy a Touch from a Logitech Website.

And there is another thread (http://forums.slimdevices.com/showpost.php?p=568910&postcount=3) that covered this already.

bpa
2010-08-15, 10:35
That is pretty much what "Exclusively" means. Once all the stock anybody else has remaining is gone, one will only be able to buy a Touch from a Logitech Website.

Only for the US - Touch seems to be available in EU from other sites.

Mnyb
2010-08-15, 10:49
And "Exclusive" sound so much better than "only"...

Here in the obscure outbacks of Sweden it's available from many vendors.

In fact I'm going OT
dustin.se has it

http://www.dustinhome.se/pd_5010332924.aspx?csref=Keybroker_Google_Adwords_ _RTA__

And good prices on the radio to !

And further search .

http://www.prisjakt.nu/produkt.php?p=460015

The prices are coming down nicely :)

logitech.se has it for 3499:- sek cheapest competitor has it for 2869:- sek

So fellow swedes get one.

bwaldron
2010-08-16, 09:52
That is pretty much what "Exclusively" means. Once all the stock anybody else has remaining is gone, one will only be able to buy a Touch from a Logitech Website.


Didn't stop me from buying, and there was no price difference involved, but I still find that a bit odd (for a Logitech consumer product) and slightly discomforting.

snarlydwarf
2010-08-16, 09:58
Didn't stop me from buying, and there was no price difference involved, but I still find that a bit odd (for a Logitech consumer product) and slightly discomforting.

Perhaps, but then I've always bought 'direct' anyway. The old Slimdevices store had the same prices as Amazon and often lower. (Until the War of the Radios over Christmas season last year anyway, where BestBuy and Amazon seemed to be trying to outdo the other one... of course, BestBuy usually had no stock in the store anyway... but they at least listed it in the newspaper ads..)

Sadly I bought my radio before that price war, but then, I got a couple months of pleasure from it before the price war so it's all good.

maggior
2010-08-16, 10:08
The advantage I saw of being able to purchase though various retailers was the discounts that would pop up - like the Radio price war that has been brought up. Currently the Boom can be had from Amazon for $199 today and it was $189 last week. Coupon codes aside, I don't think we'll see much of this on Logitech's website. Also, coupon codes are only good for those that are "in the know", whereas anybody can look at Amazon's website for the current price - no special knowledge required.

I think this is a step backwards for the squeezebox product.

jimzak
2010-08-16, 16:55
Yes. I guess that was my poorly expressed point:

1. Less availability means lower sales
2. Exclusivity means less competition (like none) and less of a break for the consumer meaning potentially lower sales

Why do I even care?

...because I want the product line to do well so that there will be upgrades in the future and better support.

And yes, I thought the whole point may have been posted, but I didn't do the ritual pre-posting search of the forum.

iPhone
2010-08-16, 17:58
The product line doesn't do well if the value of the product is eroded by Retails (especially deep discounting Internet Retailers) that only want a quick buck by selling tons of them at $10 over cost. It is not good for the consumer if the product goes away due to this and it also kills support. Amazon and other companies provide no support and flood the market with cheap product that Logitech has to turn around and now support off of wholesale prices demanding to be lowered by the sellers because they are moving so many of them when actual there are more and more support cots being added.

People come into my better half's business all the time telling her that they can get the same service cheaper or 'for this price' some place else. She tells them that that is fine, then explains her products and services and why they are priced where they are at. She then says there is a reason they are at her business and not down the street at such in such. It is because one gets what one pays for and if it was just as good down the street for $40 less, they would be down the street.

It is called not prostituting ones business, services, or products. They have a value to them and only they can ruin that by selling them for less then the market will bear. $300 is a fair price for the Touch. I actually think all the Squeezebox products are fairly well priced except for the Accessory Pak and the SB Radio (but I have voiced those opinions elsewhere in the Forum). Additionally by holding prices up, it allows for future products to be developed and when they come out they can keep the Touch in the lineup but lower its price at that time because the MSRP hasn't been destroyed by greedy volume sellers only interested in making a quick buck without regard to support, company name, or company reputation.

The Touch was designed with an MSRP in mind and it is in Logitech's best interest to keep it as near to that as the market will allow.

JJZolx
2010-08-16, 19:32
What a load of malarkey. Wishful thinking, at best.

There's a reason for the oddball (lack of) distribution. We don't know what it is yet, but it's certainly not because they don't want resellers selling too many of them. This is a mass produced $300 consumer product, for god's sake. Not a limited edition collectible that you wouldn't want selling below MSRP.

Mnyb
2010-08-16, 21:05
What a load of malarkey. Wishful thinking, at best.

There's a reason for the oddball (lack of) distribution. We don't know what it is yet, but it's certainly not because they don't want resellers selling too many of them. This is a mass produced $300 consumer product, for god's sake. Not a limited edition collectible that you wouldn't want selling below MSRP.

Thats true.

But is it "only" logitech US and Logitech CA , they are known known to do very strange things like not having receivers for 8 months straight (all official explanations for that is twaddle) and they are "out" of batteries, and in CA not selling batteries for the radio (like selling cars wo tires) ?

In Eu it does not carry the "exclusive" moniker on the logitech sites, and it is available trough other channels, and price competition seems to be healthy , Eu seems well stocked our local logitech's still beleives in the products they are fully stocked with all products,I can still get receivers batteries and transporters (probably the last ones but anyway) here .

I think the differences is in this . internally logitech seems weird, looks like you have to order very large batches that is not manufactured very often to fill your stock, this the demands that the local logitech believes in the products and that they are going to sell ?
If you don't believe and don't order eneugh of them you don't have any to sell ?
Logitech US seems to be in constant ave that these things sell at all and are surprised when they run out of them, receivers and batteries are good examples.

Can the "exclusive" ploy be a way to not run out of them,before the next batch arrives, to save them from embarrassment again ;)

Logitech in some other places seems not to believe in the products at all, the don't have much of them . In some cases that may be a wise move the country must have good internet infrastructure to make for example the radio viable.

What beats me is why they not come with all power plates for the PSU's, then logitech's arround the world mostly Eu vs US could borrow stock from each other in case they are out ? Do they think that much no ?

Muele
2010-08-17, 00:24
Can the "exclusive" ploy be a way to not run out of them, before the next batch arrives, to save them from embarrassment again ;)


My guess is that you are spot on! This way Logitech can run out of stock without having to admit it to the retailers and at the same time perhaps preserve stock a bit longer. Better hurry out and buy now if you want a Touch.

As for Amazon etc dumping the price. I really don't think Logitech minds that. The gross price is set so that Logitech can cover hardware and support and still have some profit. The more devices that are pushed to the consumer the better for the business.

I think I have stated it before in another thread. But I think Logitech's main problem in relation to the Squeezebox product line, is that it is so different in comparison to most of their other product lines. If they are unable to supply mouse X, they still have 10 other mouse-models that are apealing to the same customers. Hence they don't care too much about having enough stock and order product-runs in due time. If the Touch and Receiver goes out of stock on the other hand, they are pretty much out of business until new stock is produced. I think management at some level has not realised that yet.

maggior
2010-08-17, 06:14
My guess is that you are spot on! This way Logitech can run out of stock without having to admit it to the retailers and at the same time perhaps preserve stock a bit longer. Better hurry out and buy now if you want a Touch.



The coupons they've issued twice recently for the Touch at a VERY reduced price contradicts this theory.

Regarding the comment about (paraphrasing here...)damaging the perceived value of the squeezebox line, pulling the product from the retail chains doesn't make sense to me. If this is what they are after, then do like Apple and Bose - only allow the retailers to sell the products at a certain price otherwise they lose their "authorized reseller" status.

iPhone
2010-08-17, 07:03
What a load of malarkey. Wishful thinking, at best.

There's a reason for the oddball (lack of) distribution. We don't know what it is yet, but it's certainly not because they don't want resellers selling too many of them. This is a mass produced $300 consumer product, for god's sake. Not a limited edition collectible that you wouldn't want selling below MSRP.

You just don't read and have no logic whatsoever. I didn't say Logitech didn't want to sell to many of them or all that they could. I said they didn't want the innate value of they product destroyed by cut throat resellers that work off the principle of volume selling at $10 over their wholesale cost! IE ruining the rest of the market for a product. Logitech could sell millions of Touch units at $49.95, people would say 'Why not buy or own one at this price" but they cost more then that to make and support.

And nowhere did I say or imply limited edition or collectible, that was some crazy conclusion you jumped to. Exclusively does not imply limited edition or collectable. It means only from this source.

Did it ever occur to you that Logitech is getting back to what worked in the beginning for Slim Devices as in selling Exclusively from a website? Probably not because you are to busy not reading the post correctly or injecting words that were never said much less mentioned.

maggior
2010-08-17, 08:21
...Logitech is getting back to what worked in the beginning for Slim Devices as in selling Exclusively from a website?

Personally, I think that selling through Amazon, J&R, Crutchfield, etc. worked better and was a huge step forward. I didn't like the fact that I had to pay full price plus shipping and that I had to wait for a shipment to arrive from California to New Jersey. Having the item available at other retailers also gives exposure - I regularly go to the Amazon website for books, CD, etc. I have no reason to frequent the Logitech website.

As I said earlier, I think there are better ways to handle the preceived value of the product, like forcing authorized resellers to a certain price range, but allow small discounts.

JJZolx
2010-08-17, 14:04
I didn't say Logitech didn't want to sell to many of them or all that they could. I said they didn't want the innate value of they product destroyed by cut throat resellers that work off the principle of volume selling at $10 over their wholesale cost!

I know what you said. And it makes absolutely no sense whatsoever.

PappyBlue
2010-08-19, 16:56
I know what you said. And it makes absolutely no sense whatsoever.


x2

Iphone you are probably one of the most respected user of this forum and I really admire your knowledge of everything "audio-related" but I totally agree with JJZolx, what you are saying about this does'nt make any sense whatsoever !?!?!

JJZolx
2010-08-19, 17:08
We don't have to stir this up again, do we? And I agree, iPhone is one of the most respected members of this forum.

jean2
2010-09-17, 23:46
To continue on the theme "it does not make sense whatsoever".

The Touch is still listed on logitech.com (USA) as "Exclusive" for $299. And it is now available on featured Amazon affiliates (USA) for $329 or more, and various other affiliates as low as $259.

In other words, don't take all of this too seriously...

Jean

Phil Leigh
2010-09-21, 05:57
The coupons they've issued twice recently for the Touch at a VERY reduced price contradicts this theory.

Regarding the comment about (paraphrasing here...)damaging the perceived value of the squeezebox line, pulling the product from the retail chains doesn't make sense to me. If this is what they are after, then do like Apple and Bose - only allow the retailers to sell the products at a certain price otherwise they lose their "authorized reseller" status.

I thought Resale Price Maintenance was illegal in the US? - it is in the UK and Europe...

jimzak
2010-10-23, 06:26
The Touch exclusive to the Logitech site seems to have leaked back over to Amazon.com

http://www.amazon.com/Logitech-930-000074-Squeezebox-Touch/dp/B002LARRDA/ref=pd_ts_zgc_e_322215011_2?ie=UTF8&s=electronics&pf_rd_p=1269277102&pf_rd_s=right-6&pf_rd_t=101&pf_rd_i=507846&pf_rd_m=ATVPDKIKX0DER&pf_rd_r=1TB969NXH5BHFNW7SJ8T

Yea, I'm sure this is old news.

Likely there was just some sort of production bottleneck?

There's certainly no advantage to buying on Amazon.com unless you get free shipping with their Prime program.

toby10
2010-10-23, 06:44
......
There's certainly no advantage to buying on Amazon.com unless you get free shipping with their Prime program.

No Prime program needed, standard shipping is free from Amazon US.