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RonM
2010-08-01, 18:18
I note that there is an "alternate" set of threads/posts related to the squeezebox products, navigable from the Logitech site -- there is no link to this set of forums that I can see. See http://forums.logitech.com/t5/Squeezebox-Players/bd-p/squeezeboxplayers. Login details for this site do not work on that one.

So, just what is the status of this (old, I suppose) slimdevices.com site?

Ron

pski
2010-08-01, 20:46
I note that there is an "alternate" set of threads/posts related to the squeezebox products, navigable from the Logitech site -- there is no link to this set of forums that I can see. See http://forums.logitech.com/t5/Squeezebox-Players/bd-p/squeezeboxplayers. Login details for this site do not work on that one.

So, just what is the status of this (old, I suppose) slimdevices.com site?

Ron

Look and see.

erland
2010-08-01, 21:38
I note that there is an "alternate" set of threads/posts related to the squeezebox products, navigable from the Logitech site -- there is no link to this set of forums that I can see. See http://forums.logitech.com/t5/Squeezebox-Players/bd-p/squeezeboxplayers. Login details for this site do not work on that one.

So, just what is the status of this (old, I suppose) slimdevices.com site?

Ron

There used to be a sticky thread in that forum that referred to this forum but that only seems to be available in the locked area under archive now:
http://forums.logitech.com/t5/Wireless-Music-Systems-READ-ONLY/bd-p/WMS_General
Due to this, this site will only be found through Google and similar search engines or through references from friends who have introduced you to the Squeezebox concept.

I think of it like this:

forums.logitech.com:
- Users with problem and want to get help from Logitech
- Users that want to complain on Logitech
- New users (since they won't find this site unless they use Google)

forums.slimdevices.com:
- Beta testing
- Third party stuff
- Users that want the community to help them with a problem
- Getting feedback from existing users before purchase (Assuming you find this site, but it's before the logitech.com site in Google)

There are a few Logitech developers still reading the slimdevices.com forum and a few of them are also posting on daily basis. However, they are developers and not support staff, so most discussions they are participating in are related to beta testing or future features.

It's getting pretty clear to me that Logitech would like to handle people with problems primarily through their official support channel and secondary through the logitech.com forum web site. So they probably don't want the slimdevices.com forum site to be filled with unhappy users, this is just the place where they temporarily have accepted that beta testing and discussions regarding future features happen. I'm guessing that they would like to have everything under a logitech.com domain name but they can't justify the cost of moving this site at the moment, instead they would prefer that users step by step move to the logitech.com site by themselves, starting with people which have problems and needs support. That way the slimdevices.com site can eventually be shutdown.

So to summarize it:
- If you have a problem, goto forums.logitech.com
- If you want to discuss future features, third party stuff or just have a quick question, stay here

Users with problems, should really try the logitech.com forum site.

RonM
2010-08-02, 10:09
Makes things perfectly clear, in a nice passion-free fashion.

R.

TiredLegs
2010-08-03, 10:36
That way the slimdevices.com site can eventually be shutdown.
I'm just hoping that Logitech migrates all the great content from this forum before it gets shut down. It would be a major shame to waste all the collective knowledge contained here.

garym
2010-08-03, 18:11
I'm just hoping that Logitech migrates all the great content from this forum before it gets shut down. It would be a major shame to waste all the collective knowledge contained here.

+1. But I wouldn't actually count on that. Great value to us, but you don't have to get very high up the corporate food chain before they don't see the value at all.

andyg
2010-08-03, 20:24
This forum isn't going away, and none of the developers read the Logitech forum. The powers that be just wanted to have a more "official" place next to the other product forums. Personally I would rather have people redirected here but that isn't the decision that was made.

peterw
2010-08-03, 20:33
I'm just hoping that Logitech migrates all the great content from this forum before it gets shut down. It would be a major shame to waste all the collective knowledge contained here.

As I believe Erland pointed out recently, all the forums here have mailing lists that are archived at gmane.org: http://dir.gmane.org/search.php?match=slimdevices

So no worries about losing what's already been said, though I don't know if the pictures are archived or not. :-)